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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,014 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Price Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very compact and nice design. Haven't had any issues other than Windows setup process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer very small, pratical this has great hinges and can fold like a tablet, this would be a great comuter for a student or any person who would want a smaller computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the computer. Super easy to set-up and use. Like the touch screen and size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for her college classes, She really likes the convenience of the small size and that the keyboard lights up it makes it easier for her to work at night.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Great laptop, lots of bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, the only reason I didn't give 5 stars is because I have had to replace the HDD in it. Within a year the harddrive failed and the laptop blue screened on me.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift and so far I love it. It does everything I need it to do. My kids enjoy the touch screen and it works for their school work and also streaming movies and TV shows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidly built. Relatively easy to upgrade RAM and HDD for SSD but they use tape to cover both so it will likely void warranty if you upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice computer for recreational use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, the computer is occasionally used for travel. It is lightweight and easy to carry. Have not had a chance to use it consistently for businesses to see how it will perform.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    review of ASUS laptop, good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going away on a business trip and my old Dell laptop was having problems, so at the last minute I went to BB to see if I could get a new one for my trip that wasn't overpriced. I was not familiar with laptop brands so the BB associate spent time with me to explain the differences in brands and what the features were so I could choose the right one for my needs. I really like the one I chose, thanks to the knowledgeable staff at BB.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would miss my Sony Vaio, but this laptop is so fast and I love the touchscreen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2-in-1 to use in my classroom. I like the option of having a laptop with a keyboard and a tablet all in one device. It does take a little time getting use to using it as a tablet because it is a little bulky and awkward. However, after using it for a few days, the awkwardness went away, and it became easier to use. I like this 2-in-1 and would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my laptop on a manufacturer refurbish and saved a few hundred dollars. Great find. Still get the same warranty from the manufacturer and paid much less.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet/computer is one of the best you can buy. I highly recommend this tablet to anyone. The only problem is the on/off switch on the side sometimes gets in the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent specs for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros: 1TB drive, HD resolution, 360 deg fold cons: powerbutton sticks out and very sensitive, I touch it inadvertantly when folding or moving laptop causing it to turn off (annoying), could use more ram, on the heavy side for the size, but I am ok with it. just don't expect to hold it as a tablet. Based on videos not easy to open for maintenance or changing HD to SSD. overall: worth the money if you are not planning to do any serious 3D design or gaming. first one was a dud, replacement from the store was way better. if you buy it and it starts freezing and respond slowly try replacing it, because it should not !

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Works for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the size and screen however I had issues with it freezing up several times. It went into some weird reset and it hasn't been a problem since.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Good but needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was unasable at first, will take more than 10 min to boot and continually froze. I believe, as many other reviews have stated, that there is an issue with the internal hard drive. I replaced the hard drive with an old Samsung 840 pro and performed a clean install of windows 10. The laptop now works without any issue. I had it for over month and I have not experienced any other issue. If you can buy an open box, maybe work out a deal to have the hard disk replaced. Regards.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily for schoolwork so I like how compact it is, the mouse pad is a bit sensitive though. Love the 4K screen resolution and long lasting battery!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Nice Portabe Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Q304ua 2 in 1 Touchscreen Laptop is quite the high schooler PC. Overall great performer. An SSD would make this PC a rocket along with a little more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great computer once I learn to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this computer. Very portable. Fighting my way through windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice - especially at the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus - Q304 2-in-1 13.3 Touch-screen Laptop is certainly a real step up from older Asus machines. Feels solid in every way. Really like the hinges on this unit; much more sturdy than on any number of laptops I've owned in the past. Two CONs: (1) The contrast between the brushed aluminum and the narrow stroke of the key markings of the keyboard are quite difficult to read except under direct light on the keyboard and (2) location of the on/off switch is poorly located such that it is easily switched on or off unintentionally holding the unit by the sides (move the switch near the back corner).

    I would recommend this to a friend
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