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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,014 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, very light, fast, high definition... I made my "Best Buy"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a really portable laptop. Lots of memory and RAM. Good deal !

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great laptop. No issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy clerks referred me to this laptop & I am happy with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Runs slower than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I didn't do any research... but I was upgrading the computer from a 4 year old Asus that is having power cord connection issues internal to the laptop. So I figured anything I purchase in 2017 would be considerably better. Thus far... the battery life and charging is better and the screen is better. I still haven't gotten used to the touch screen yet. But... the computer seems to run rather slow and process web pages slow while my other computer is fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this laptop. Great price, and the perfect size for me.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice touch screen computer. Light, easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what I need, keyboard is great, easy to figure out, like the ability to use as tablet without having to detach the screen from the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student this is great for me, fast, efficient and multitasking. Has all the essential ports. If this had an sdd, it would be perfect

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I wanted, and I got it on sale for under $500, which is what it should be anyway. ( I think computers should be cheaper at this point in the game). It's price is reflective of the memory and GB. I like the small size. I really like the lighted keyboard. I like the fingerprint ID. ANd I especially like that it is not all plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love this laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity, super fast, flexible and I love the touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    I like my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I use it for. Fast speed and easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greay Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a really good by. The interchangeability from laptop to tablet is fun and convenient. With the 6GBs I chose to use the computer for homework, streaming, and miscellaneous online browsing. I wouldn't recommend downloading large files or music on to the laptop as I have found it slowed down older computers I've had. It's a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters laptop died in college so we brought it to best buy geek squad. Said they couldn't fix it so we bought this one. It is what it is, a laptop. No direct Ethernet connection so we had to buy a USB one. Its fast, it does computer stuff. Side note, Talked to a friend that is good with computers, and all I had to do was restore the old computer and it worked like new. Thanks Geek Squad for making me spend 700 bucks when I didn't need to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great for school work, light weight to carry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in the back pack, light weight, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 3 out of 5 stars

    Asus is flexible n light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for school kids they can do so many multitask with the fingers and easy to carry .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as she wanted a 13" screen instead of 15" because of size and weight. Touch screen works great. Mouse pad is a little odd as it a different kind of finger pressure than others that I have used. The hot air is exhausted in the center back of the keyboard half so if you don't have the hinges up when you flip to tablet mode it can overheat if you have that area covered. Also if you go into tablet mode and use it in portrait mode then be sure to not push the power button as it is easily pressed that way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop crashed so I thought it was about time to purchase a laptop. I did some research and found that ASUS makes good quality machines. Turns out that the review was correct. It's a good laptop for what I use it for, bill paying on line, game play, searching the Internet, etc... I was most impressed with the service I received from the GEEK SQUAD. The manager, Thomas, walked me through the entire setup process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and well configured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is quick has a huge hard drive and more than enough RAM for Windows 10. A solid deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome PC. Easy to use and it is fast. Great storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughters computer to use for school work. we are very pleased with it for what we paid.

    I would recommend this to a friend