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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,014 reviews
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Bad hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bad hard drive from the beginning. Was able to return it to the store and bought a totally different computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding high quality laptop. Easily upgraded to 20 GB memory and an SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It has been a great laptop for my daughter to carry to college.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Meets needs as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Great speed and all the connections I need for use at the church.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a birthday present. It's a good small powerful laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...love the tablet feature, although not sure why the touch screen doesn't always seem to work when the keyboard is on - maybe I have a setting to fix.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    A worst laptop . I would never ever buy this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on 2016 december . I works so slow. Hangs up all of sudden . Do i have any chance to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer everything you can want and need for a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for intended use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my husband for Christmas. He's had nothing but good things to say about it. He says it's easy to use and he loves the lighted keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for in a laptop super fast and no problems at all

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Okay, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for simple uses and streaming. Okay but not as good as it should be for the money. Still, not a bad computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exactly what we were looking for. Great price,touch screen, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very fast and the clarity of movie watching is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for Christmas. He loves it. The only reason we gave it a 4 star is because "the mouse pad freaks out sometimes". Otherwise it's great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent and resilient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I flew to the Middle East (Israel) with this laptop. It endured rigorous desert terrain and worked wonderfully for video editing. Versatile and resilient.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight laptop for transport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop in lightweight and easy to travel with. It is a convenient size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for my child in college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far she got it for Christmas and offers no complaints. The computer looks beautiful and had great customer service from sales rep in Garden City, NY store.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an ipad to the laptop - Really enjoy using the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will love the feel and the touch to be able to scroll up and down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a great laptop. Only thing I noticed is the touch pad is difficult to use for moving cursor.

    I would recommend this to a friend
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