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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,014 reviews
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working good nice tablet use both way some features are good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the camera video It wasn't clear and very sad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is runing a little bit slow when you open the internet pages.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but may have more than I will ever need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good for regular school work it is an ok buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought on sale great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed product on line before purchasing. Found great price

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Defective/Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned Samsung for one year and mother board failed one week out of warranty. Samsung stated would not repair so reviewed Asus prior to purchase. Never worked from the start. Severly dissapointed. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trouble Trouble Trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My month old computer has already been back to Best Buy for repair and now it's having new problems. I've asked, "is this just a lemon" - the salesperson assured me this is a quality computer. So far I'm not convinced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Close to perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downfall is that Microsoft Edge is a little slow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t turn on was bad and had to go back the next day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop for a goood price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is ok. I got it using Black Friday. Not too bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Asus computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves a little slow but very good computer just. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what my daughter wanted for Christmas

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not want I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop with dvd player. Told the associate what I wanted. Some how missed it and I ended up returning this laptop. My rating is because it didn't have the option I wanted. Not sure how good the laptop worked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Computer Failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer continued to shut down repeatedly, tried to reset to manufacturer settings, was stuck for 3 days on 60% , returned to store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2017, died the end of 2018. I’ve been searching for a way to get it up and running again to no avail. No recovery disk... usb, there is no cd.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy open box items from BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as Open Box, and I was promised that any damage or issues will be promptly addressed. However, within 2 months, the laptop crashed. Windows10 is not loading, and when I approached the BestBuy San Jose store, the technician (Anthony) told me that I've to approach the manufacturer. He was not even interested in looking at the laptop and the issue, he asked me to create a boot disk myself. If BestBuy has to look at it, he will take the laptop and send to manufacturer, it will be delayed to return the laptop and it will cost me. Overall, very bad experience with the product and purchase experience.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Never did work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made plastic toy. Prone to crashing and freezing. Had to reinstall Windows. Eventually, it would not boot past the BIOS screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard Drive issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just under 2 months of service hard drive failed. If the drive did not fail was a great Note book

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not purchase Asus!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop stooped booting. and had to be sent for replacing the hard disk under an year from purchase. After replace it worked fine for 8 - 9 months(which was beyond the warranty time). Then few keys kept getting stuck. had to click on escape to get it unstuck and got an external keyboard to continue working. after few months again it started to crash and get hung. Would not recommend using this laptop or Asus.

    No, I would not recommend this to a friend
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