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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,014 reviews
  • Pros mentioned:
    Size, Touch screen

    Rated 4 out of 5 stars

    Good lap top for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top has enough memory and hard drive, touch screen works fine and perfect size for who travels. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Asus laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the metal face key board. The screen and tech aspects of hard drive and speed are all satisfactory. It is thin and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice size computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this size of my new computer as it is smaller and easier to carry around. Although I haven't used it a whole lot I like what I see. It will be interesting to see if I like the touch screen versus the mouse. I think I will be using both methods until one of them takes over completely. I wonder if I will miss not having a built in disk drive. Wish me luck with this new computer, I am excited to learn how it works. I do wish it came with a written instructional book. I learn better with one close by.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for what I paid ($472).

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Purchased laptop for $472 when best buy had the laptop on sale and had a $100 off for college students. Battery life is long enough for taking notes in classes. Love the option of being able to use a pen for notes, or the keyboard. Con: The power button is in a spot that can be hit when moving the laptop, but it only puts the computer in sleep mode. The power connector is on the right side which is annoying for me because I am right handed and like using a mouse so the cord gets in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Buy from BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus Q304 has met and has exceeded my expectations for a 13.3 inch I5 laptop. The cooling fan is noiseless, unlike some other laptops of this size. The "look and feel" is modern and near-perfect in my opinion. Price was excellent, with the $220.00 price reduction and made this a valuable purchase. No negatives observed.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great Tablet / Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and compact item. I love the look of it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Thrilled and impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Light, sleek, comfortable, and powerful. Not quite a Surface Pro, but a heck of an alternative, at considerable savings. Using it for light business and personal. When using as a desktop alternative, I USB to an additional, much larger monitor, but in general, this product has quickly become indispensable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad but Better Alternatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased this Asus Q304 for $500 on Black Friday. Nice solid build and comes with a finger print reader for Windows Hello. Comes with 6gb ram and 1tb hdd. Great laptop for just surfing the net and playing older and newer title games on low settings. Only complaint is I wish the hard drive was ssd which is so much faster. You could swap out he hard dive for an ssd but why not just pay a little more and get a laptop that already comes with one. I also tried the Lenovo 710 14 which has a nice 14" screen with small bezels and 8gb ram and a fast 256gb ssd hard drive which was on sale for $600 but the fan would come on while just surfing the net. Ended up with the Dell 7378 for $600 and has a 13.3" screen. The Dell has a infrared camera which is great for Windows Hello. If you are able to get the Asus Q304 at a great price and don't mind the slower hard drive but need a 1tb hard drive for space, then the Asus Q304 is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from a 2007 Windows XP laptop. The speed and 2 in 1 touch screen feature are a great improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Easy to carry around and do homework/read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy that it is compact, easy and not so heavy. The mouse pad is a little too sensitive, just have to be careful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Fulfills my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Biggest headache is getting files/data from previous win8 machine to this win10. Very light compared to old laptop (cd drive eliminated) and fast, after some tweaking. no complaints touch screen is a must. keyboard seems to be slightly shifted to the right compared to previous 15in laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent to india for my family. They loved it. They liked the feqtired it has, ease to use, screen, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly used for accessing internet. The machine is plenty fast for that. I'll never use all the memory, but it's nice to know I won't run out. Alexa voice commands are pretty cool and the fingerprint sign on is very convenient. I bought an open box. Excellent value. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Fantastic laptop for the price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an old ASUS and thought about switching to a Mac, but for the price, this touch screen ASUS has all the features, speed and memory that I need and I'm extremely happy that I stayed with this brand and model. It's great for work (real estate) and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to spend under $800 for a laptop and this one fit the bill. I would have given it full starts except I don't personally like the feel of the touchpad however I didn't dislike it enough to not buy it. The display is almost as good as my MacBook Pro Retina display. I find it very easy to travel with and it gets the job done. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as a replacement for my Lenovo. I've been using it for arcGIS (student version) and it's not quite as good as I was hoping, but it will run the program. It works great for regular internet surfing, videos, etc. I liked the price and it had the basics of what I was looking for. Overall, I would go with a different computer for that program if I had to do it all over again, but for everyday student use, it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all it's an amazing laptop. Great screen, super light, fast, secure, love that I can use it like tablet for my presentations at work. The only minimum inconvenient its that it takes a few tries before it detects my fingerprint. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I recommend it to anyone. I promise you will enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Asus. It’s fast and looks great. Perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    wounderful 2-n-1 computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great little computer the screen is just the right size at 13.3 not to small not to big. It has 6 gb of memory but think I'll up it 12 gb it is a little slow at times. 1 tb of hard drive but wish it also had a 125 or 256 gb SSD drive for windows. Back lit key are nice when I stay up late. 4 USB port is fantastic. Very mobile love using it as a tablet for reading news and magazines.

    I would recommend this to a friend