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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Q304UA's touchscreen, ease of use, lightweight and compact size. Positive feedback also highlights its battery life and price. However, some customers express concerns regarding the laptop's performance and hard drive reliability. The RAM and design also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,014 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Solidly built; works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a compact, well built laptop with a touch screen. On a CPU-intensive benchmark, it was about twice as fast as my previous laptop. My only complaint is the location of the on/off button. It is too easy to hit by accident.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good laptop for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months very solid computer. Light and easy to take with you. Has most connections you will need. The only cons that I have discovered from going from a Asus ROG laptop is the lack of a dvd drive and surprisingly no jack to hardwire in a LAN connection. WiFI seems to work great but a hard line would have been nice option for reliability and security of internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it love it love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy to navigate great screen quality. Not one problem

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Super laptop. Good battery life and fast computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop when I got in-store and saw it on promo. Price was super for the specs. X360 touch screen with good battery life and storage. Found it best for my needs. Regular personal computer use and it really works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good laptop for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because of the reviews, the price and that I may be able to turn this machine into a virtual machine so I may operate two operating systems with the addition of additional memory. I have found this laptop easy to use thus far; purchased in November 2016. I will be able to review more once I have completed what I want to do with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Solid computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Nice small size and lightweight. Working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been great, not a fan of the windows system however, and wish I had purchased a warrantee for any issues that may occur

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Works great and love the flip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flip capability and the touch screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Nice fast small computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast small laptop with touch screen. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is super fast. Boots up quickly. Very light.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    great labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful design. light weight. excellent color silver grey.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Love the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for every day use. It's easy to use and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 3 out of 5 stars

    Overall a good computer, but HDD problems are real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I read multiple reviews for this laptop that stated that they had HDD issues, and that is definitely the case here. Before the issue came about the computer ran fast and the touch screen responded well. We are going to put a SSD into it and it should be blazing fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Best mid-range Hard disk-based laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this laptop model has USB 3c which makes it future-proof and ready when more pheripheral devices (external drives, printers, etc) starts transitioning to usb 3c in 2017. I also like its backlit keyboard and resposive touch screen. 1TB HD would be good storage space for my digital videos and pictures. Great price for these features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Value laptop that performs like a pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read several reviews from Best Buy before making this purchase - and I was skeptical about buying something outside of my normal brand. I am an HP fan and also a former Apple fan, and I was torn between the hardware specs of this laptop and the HP Envy. After careful review and consideration, along with Best Buy experts help, I ended up with this Asus. It's simply packed with power! In recent reviews, it show that consumers experienced a very uncooperative track pad. This was true. I opened it and it was a little bit of chaos, however, the 3 hour windows updates (yes, plan on letting it sit for a while to install Windows 10 Anniversary Update) fixed everything. It was actually worth it. The price and specs cannot be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was very easy to setup. The screen is very clear as well. The keyboard keys feel very precise under my fingers. I purchased this as an open box and saved $200!! So far very fast and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 4 out of 5 stars

    Excellent... After SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is perfect for my needs. However, it was slow as dirt out of the box. It was actually an insult for a device rocking anything over an i3. I knew this going in to purchase. Secured an excellent deal on the PC, Swapped the hard drive for SSD, performed clone and everything is as it should have been from the start.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop very lightweight, features are awesome,fast

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it was advertised to be. Very flexible platform. Touch screen is great and its foldover design makes it perfect for watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good Midlevel Lightweight PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac User who needs a PC for working on the road and at home; haven't had it very long but seems like a good midlevel choice that is light for travel. Only issue so far was that it was not charging despite being plugged in; found some advice online that corrected problem (shutting down then reconnecting cord like a reboot.)

    I would recommend this to a friend
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