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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 1052 reviews

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89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Q504UA's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with the ample memory and storage. However, some customers point out issues with the hard drive, suggesting an upgrade might be beneficial. A few also mention the size as a potential drawback, and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,052 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for I what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is really easy to manage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop to anyone. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the product. It is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased, open box, having no trouble, it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptops I will recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,great,great,great, great great great great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be using this more my games as well as iTunes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    asus computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not care for the sound volume, both the music or the video playing is turned up to max volume as well as the computers volume is all the way on max.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I would write a good review, but since no one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responded to my last bad review and why I had to buy this computer in the first place. No since in giving good reviews of you don't respond to the bad ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased with the battery. Repeated problem with the "plugged in not charging" message. Battery drains way too quickly. Did like the lighted keyboard.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excelente compite but it there a problem with key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This problem with te keyboard in my Asus computer , dont permit me work a lot, I'm in guadalajara Jalisco Mex. Now can you help me with this problem?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is Good but Power Backup is not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is average in terms of price. i was expecting more strong hardware. Specially battery back up which is not satisfactory.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth it if you catch it on sale. Did not seem to perform up to my expectations based on the systems hardware. Battery life also was an issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought crashed after I installed norton security, Best Buy gave me a new one, and I installed avast security and it seems to be okay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My work computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful computer. The reason I give it a 3 is because it is very slow even tho it has 12 G Ram

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer for home use. Even with all the extra new technology, the laptop runs slow. It's a little too pricey for what I'm getting for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cd drive

    Rated 2 out of 5 stars

    Does not have a cd rom drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow computer. No cd rom drive so can't do all that i need to do. Wish i never purchased this laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using Dell D430 8 years old + Win & Pro. It has only 2 Gb RAM but start is quickly as subject Too slowly. Very slowly I disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is constantly throws forgot password's websites mouse automatically disappear sometimes without allowing you to use the mouse pad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Asus - Q504UA Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Appears durable; love full keyboard CONS: VERY SLOW!!!!; sometimes have to click on mouse pad multiple times to select an item

    I would recommend this to a friend