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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 579 reviews

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91%
would recommend
to a friend

Customers are saying

Customers consistently note the Q524UQ's excellent performance, impressive graphics capabilities, and user-friendly design as significant strengths. The responsive touchscreen and ample storage are also frequently praised. However, some users express concerns regarding the battery life and hard drive speed. A lack of a built-in CD drive is also mentioned as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 579 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Super Fast, Great Touch Screen - Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing my home work and the help of Philip my salesman I purchased this 2 in 1 laptop. It has an i7 chip, 12gb ram, and 4 gb for the video. It also came with 2tb hard drive. The back lit keyboard is very helpful. Had the Geek squad do the up grades and install anti virus before I took it home. Set-up to wifi took only seconds. This is one awesome computer and even better when in the tablet mode. The 3.0 usb ports will make transfer of data faster than my old 2.0 usb. I must admit I need to get use to the hand position and pointer pad but. with the touch screen that really doesn't matter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    to me it had the best for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything I will need for quite sometime. It is easy to use a lot more upgrades than my last pc and more memory. operate faster too , easy to sign in .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update so checked out a bunch of laptops. This one was the best for the price. I like both the touch screen and mouse use. Pretty light for the screen size. Would have liked a cd drive but nobody is putting them in any more. Also wanted to use the SSD Drive slot for faster booting but was told by BB tech is was either SSD or hard drive. Couldn't have both, haven't had a chance to have a second opinion on that yet. It is rather involved to get to either to test the theory. But otherwise pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast... plenty of memory and hardrive space. Looks great. I really love that it didn't come with a bunch of junk startup programs!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that every time I open it up, it just sees me and says Hello Sky! This computer is very personalized, and the touch screen sensitivity is on point - not overly sensitive, but I don't have to feel like I'm going to break my screen in order for it to acknowledge my finger. The battery dies a bit quicker (about 2-4 hours) than I had hoped. But overall, I'm a happy student with this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Top Notch Laptop for Multitaskers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs for this laptop completely demolish its competition. As a programming and computer science student, this laptop can handle multiple programs at a time without breaking a sweat. It even includes a pretty good graphics card for down time gaming. Touch screen capability really adds that extra perk to the experience. The only downside is the speakers, they just aren't the best, but who doesn't have headphones nowadays. 10/10 would recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my ASUS 2-in-1 Laptop. Very clean display, quick processing power, great graphics for what I use it for (WoW, internet surfing, Word docs..) It is a nice "middle-of-the-road" gaming laptop that works well. Only gripe is that the battery does not seem to last as long as advertised, but I have found that to be true with most graphics heavy gadgets I use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    College student use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That time of year. My kid needed a new computer for this year. So, kid did the research to find out which computer would best meet their needs for this year and hopefully last the full time they are in college. It was between this one and a couple other & this one won out. Nice computer, fast, enough bells and whistles to keep the kid happy and not groaning about it being an outdated brick. Not a peep. Works great & very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First 2in1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 2in1 and an ASUS product. I talked with several people regarding ASUS and positive reviews were given and it appears the days of the laptop will be a thing of the past so it was time to invest in the latest technology. I like the touch of the keyboard and backlight is soft light. It appears to operate as designed as I have had no issues to date and I have transferred almost 1TB of data manually. It was quick – quicker than if I had done a transfer with my backup cloud service. There is a data transfer available on the PC, but it appeared far more complicated than I wanted to deal with so I went with the familiar process to me. The SD card insert leaves the card extended from the PC where my experience has been that it normally will be flush. Not sure if this is a good thing or not – does make inserting/removing easier, but could possibly be inadvertently knocked. Since I am not a tech person, I cannot attest to the efficiency of all its claims, but it has worked fine for me. It claims 4 USB ports, but I only find 3 unless the HDMI is considered one which could be considered the fourth. It is totally dark color exterior and interior where I have in the past had light keyboard surfaces, but this has not been an issue for me. Graphics are clear, sharp and true to color and not distorted best that I can evaluate. Screen size is good for me in that I do lots of digital work with photos, etc. - anything smaller is great for weight, but smaller screen size is not as comfortable after an extended period of time. Contact with ASUS customer service was quick in response which was done via their 'help-contact us' process – have used once. Very trivial, but the ASUS screen when the unit is turned on is rather non-descrip and no color. It has a camera recognition at start up, but thus far has not recognized my image – and I don't know where to check on this. Overall, I am pleased with its performance and 2in1 features. In comparing features and price, it appeared to be the best value at a reasonable price. It was one of the few that had 2TB capacity which was my primary feature objective..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It's well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted a laptop that could run some games and also include the fancy features that most laptops have, like the touch screen and the tablet mode. Overall, here are some pros and cons: Pros: It has NVIDIA 940mx, an upper-mid level graphics card, and 2 GB dedicated to graphics. So if you're a gamer on a budget (as most proper gaming laptops can be expensive) this one is perfect although some of the newest games simply cannot be run as they require a much higher level card. -It has a strategically placed fan that effectively cools while gaming -It has 3 USB Ports -It includes a numeric keypad -Touchscreen/tablet mode makes it fun to watch netflix because I can turn it into a tv haha -The keyboard is not cheap! It's pleasant to type on! -It comes with a mini ASUS sub woofer! -The audio is fantastic for just a laptop -And most of all, the games run smoothly!! As long as the game falls into the minimum requirements to run it, it will always run as expected. -The battery lasts for a decent amount of time. About 5-6 hours without gaming. With gaming, about 3 hours Cons: -Fingerprints are extremely easy to get all over it and I must wipe it off often -There's no disc drive -The startup is a little bit slower than I expected And that's all I can think of for cons.... This laptop is by far a great deal for $1000, as it is both a gaming pc and a laptop to do everyday things like bring to class, type papers, watch netflix etc.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Super laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage, excellent graphics and ram along with a nice case. Great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box special, so price for me was hard to beat on this for the value I got. I upgraded a very old laptop as I work from home more frequently. Runs my programs well, the touch screen and tablet feature of this works awesome it helps to work faster with what I do. The color is different and I like that it doesn't look like every other laptop it's classy looking.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. I was looking for something that could perform well during school as well as handle the games I play (mainly warframe). When I'm doing basic school work the battery lasts me pretty much the whole day. When I play games however the graphics are great but the battery life goes down to about 3 or 4 hours

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Does everything I need it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, memory and ease of use are top notch. Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Pretty good college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed, the programs in it, and all the space this computer has. SO MUCH TB is the main reason I bought it. It is currently used for doing some homework and some online gaming. The one negative perk is that you need to have a super fast/great internet connection since it likes to disconnect at times.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Touch screen

    Rated 4 out of 5 stars

    Keyboard and graphics are really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I liked was the look of the laptop. Striking appearance, keyboard is lit, so you can be on it in a dark roo. Great graphics, still getting used to Windows 10, but I like the fact that it is a touch screen. This laptop has special hinges that allow it to be used as a tablet. Very inventive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Meets and exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and the lighter weight-my previous laptop feels like a PC compared to the Asus. I do a lot of graphics and game playing and this laptop keeps up with me. Downloads are so quick!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The color is unique and the sound is great when you plug in the unit. It does not get hot when it is on all days like other laptops that I have owned. I have not played with the features like touch screen, but it is nice to know that they are there. I wish it had a camera memory card reader and an optical disc drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a laptop with a dedicated graphics card and decent ram, and this fit the bill. I am a pretty avid Sims player, and this machine ran it with no,issue. The price is great for what you are getting. Would definitely recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    A versatile, fantastic bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 2 weeks now and it has done everything I have asked of it. I bought it for work and a moderate gaming laptop as the Nvidia 940MX card seemed like a good card for the money coupled with the mid range i7 processor. Little did I know this computer was full of surprises. Despite the very slow 2TB hard drive, it loads programs in a reasonable time. I've been able to play Skyrim at max settings with no issues whatsoever. Heat has not been an issue and it seems to actually run fairly cool for me, even when gaming or using it as a workstation. I've installed a Toshiba M.2 NVME SSD and it has transformed the performance. Initial boot up, which used to take the better part of a minute, now takes roughly 10 seconds. Everything loads quicker and gaming is even better. This is NOT a gaming laptop but it has the hardware to play most modern games well. Overall, it's extremely versatile and well worth the price. I bought it when Best Buy put it on clearance, but even at it's original $1099 msrp, it's still a lot of computer for the money.

    I would recommend this to a friend
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