Customer Ratings & Reviews
- Model:
- AC100-05 CHARGER DOCK/BK/US
- SKU:
- 6637822
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the product for its strong overall performance and fast charging capabilities. However, some users have experienced issues with its functionality, specifically regarding display stability, and note that it can get very hot during use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Charging speed, Overall performance
100W BEAST
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my beast of a charger. Powers everything i need plugged in to my Ally. Also use it on my s25 ultra.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Functionality
no switch or iphone support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great but doesnt work on switch or iphone..
I would recommend this to a friend - Cons mentioned:Functionality, Heat dissipation
Dock charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets too hot and being connected for too long disconnects the device
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gova,
Thank you for sharing your experience with the ROG 100W Gaming Charger Dock. We sincerely apologize for the inconvenience caused by the device overheating and disconnecting after being connected for extended periods. We understand how disruptive this can be to your gaming experience.
To further investigate the issue and provide tailored assistance, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will work with you to diagnose the problem and guide you through the appropriate solutions or repair options if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2602004159-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Dangerous device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about five months ago and was excited about its diversity in uses as not only a charger, but a quick ability for me to plug into a tv through HDMI while traveling for work. It’s also compact so I can store it in the little pouch in my case and charge when flying. Shortly after a couple uses I started having issues with it falling completely out of power sockets once it gets a little warm. I’ve completely given up using it in the airplane sockets. Even if I am able to hold the charger in the socket with my leg or a bag, if it is not a perfect flush fit it won’t charge at all. After all of that, my favorite part is the sparks it throws from the prongs. You've got to make sure the fit into the socket is perfect and it doesn't move at all because if you don't get it right it will spark wildly throwing them up to 6” from the device. Which is the other reason I opted not to use this on a plane full of people at 5 miles high…… If you have already purchased this device I would not recommend leaving it plugged in unattended as it may start a fire. In the end this product offered everything I wanted and would have been perfect if not for the flaw in its rotating prongs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Curtis,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering and services. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Overall performance
It works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it needs to do. Just plug in the cables and it works.
I would recommend this to a friend Not worth it at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use for my Rog ally & a 3rd party one with Ethernet is way better for a 3rd of the price, this thing constantly flickers through the hdmi output makes it hard to really enjoy anything without getting frustrated & I actually really like my rog ally thought a product from the same company would fulfill my needs in a better way sadly I was mistaken
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AdamR,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2603017031-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
- Pros mentioned:Charging speed
Works as intended.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really have anything negative to say about this. It's got a premium heavy feel to it. Comes with a USB C cable as well. I'd recommend this if you want a quick charger for your Xbox ROG Ally X and use the 65W adapter it comes with as a travel charger. I checked for updates in Armory crate while it was plugged in and didn't see anything. It does fast charge compared to the 65W.
I would recommend this to a friend - Cons mentioned:Functionality
Dont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i plug it in. The darn thing sparks on the metal prongs where it rotates. While it charging it randomly wil stop working if i can get it working at all.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Randy,
Thank you for your comment.
We certainly understand your disappointment with the charger and the inconvenience this may have caused if it sparks when plugged-in to a power outlet or AC source. ASUS is an ISO certified company, and as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. The spark on the charger is a random problem, ensure the device is plugged-in to a working and properly grounded power source. If the charger is faulty, we recommend to contact your vendor for a replacement. If it is out of the replacement period, send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Overall performance
Very compact and convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with all my rog ally and Xbox versions, it's very compact and practical
I would recommend this to a friend - Pros mentioned:Overall performance
Its not firm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works amazingly the only problem about it is that it doesn’t hold firmly in outlet.
I would recommend this to a friend - Cons mentioned:Functionality, Heat dissipation
Overheats and flickers
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the weaker 60w version and it works great but this larger one has issues keep a steady display and gets crazy hot to the touch.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris,
Thank you for your comment.
We do understand your concern about the charger dock getting crazy hot touch. The ASUS ROG 100W Gaming Charger Dock gets hot because it is a compact, high-power device (100W) transforming significant energy while simultaneously supporting heavy, concurrent loads like high-performance gaming or simultaneous battery charging. The casing acts as a heat sink, designed to pull heat away from internal components, making it feel hot to the touch, which is typical for 100W+ chargers.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Heat dissipation
Returned due to overheating issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product would heat up to the point it was not safe to touch and would stop charging the ROG Xbox Ally X at about 65%. After 30-60 minutes of cooling it might start charging again. I have replaced it with a 100W Anker Charger and had no issues with charging while gaming on full power.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear xxWARSPITExx,
Thank you for sharing your feedback on the ROG 100W Charger Dock. We sincerely apologize for the overheating and charging issues you've experienced, which ultimately led you to replace the product. This is not the level of quality we aim to deliver, and we regret the inconvenience this has caused.
Your comments are very valuable, and we will ensure that this feedback is passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2604013810-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Charging speed
100 w charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges my asus rog xbox ally very fast, and it is reliable
I would recommend this to a friend - Pros mentioned:Charging speed
Asus 100 Watt charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges my Ally x fast, and able to play in turbo mode while plugged in.
I would recommend this to a friend Great Travel Dock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This small dock is great for traveling and it fits in the premium case. It's a must have if you are on the go and want to use a TV to play your game!
I would recommend this to a friendminty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This block is REQUIRED for any Rog Ally owner. Makes for seamless integration to monitors,tvs,and so on.Now you have a portable pc with a scren built into it.
I would recommend this to a friendMobile Dock Support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full dock experience. USB Dongle for controllers and HDMI support. Everything you need to go mobile.
I would recommend this to a friendrog ally x docked mode
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect for what I need was able to dock up my rog ally x to my moniter with my mouse and keyboard
I would recommend this to a friendASUS ROG 100W Charger Dock - 5 Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product to power my ASUS ROG Bulwark Dock. This device is perfect for my needs
I would recommend this to a friendDoes not work for ROG ALLY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't charge the ASUS ROG ALLY Z1E, even though technically it's made for it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MarcoSol,
Thank you for your comment.
We do understand your disappointment with the charger dock and the inconvenience this may have caused if doesn't charge your ASUS ROG ALLY Z1E. Certainly, this charger will charge your ROG Ally without problem. To resolve this charging issue, ensure your ROG Ally is running with the most current BIOS version, ensure you use the included C-to-C cable and hold the power button for 45+ seconds to reset the USB-C port, or toggling "Battery Care" in "MyASUS".
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty