Customers consistently note the excellent performance and responsive touchscreen, praising its portability and power for its size. However, many cite concerns regarding battery life, weight, and occasional overheating. Some also suggest that the price point and RAM could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 344 reviews
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Incredible form factor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using this for over a month now. While I can concur that I wish the battery life was better, for normal every day use it is average / fine. Gaming however is another story…
I love this gaming tablet otherwise. The form factor is so awesome. It replaced a giant 17.3 asus gaming laptop behemoth I had been lugging around for many years. So much more power, in such a small package!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 1 out of 5 stars
I Regret Buying This Z13
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was actually really impressed with the gaming performance of the ROG Z13 Gaming Tablet but the 3050Ti in my unit malfunctioned and caused the display input to go on the fritz constantly to the point were the entire system was unuseable.
This happen just 1 week after the BestBuy return period had ended. So now I'm having to have it repaired or replaced through Asus warranty. I dropped it off through GeekSquad and have no idea when I will receive my repaired or replaced unit. Pretty terrible communication through all parties involved in through this process.
Actually, to be completely honest I regret buying this product and now its a problem I'll have to spend a considerable amount of time to follow up on and deal with over the next few weeks to resolve.
I also bought my unit brand new and it did not come with the included stylus. It mentions its inclusion on Asus website but did not come with mine so I had to spend $50 buying the stylus that should have come with it in the first place. Its all been very frustrating to deal with from start to finish.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Jake,
We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made. The turn around time for repairs is normally 7-10 business days not including weekends and shipping time. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2203004662-0011) for us to better assist you.
Thank you for choosing ASUS. Best Regards, Saskeia ASUS Customer Loyalty US Support
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Great tablet, middling battery
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tablet however it is a bit pricey. I was lucky enough to get it on sale. Battery life isn’t promising.
I would recommend this to a friend
Rated 4 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tablet! It runs great, but I wish I could increase the ram.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect combination for gaming and workflow
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality, 2 in 1 capabilities are top notch. Great for graphic design during the day and gaming at night
I would recommend this to a friend
Rated 5 out of 5 stars
Portable and powerful gaming laptop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In a month , i have enjoy this beautiful laptop , strong capability to handle many program and gaming as the same time .
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Poor quality.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive always been an ASUS fan.
Had a custom built PC using Asus parts from 2014 and it's still superb.
Have a strix from 2017 still running strong.
Have a strix from 2021 still amazing.
And there is z13.
Purchased Aug 12, delivered Aug 14.
Battery stopped charging after a month and started to bulge and pushed the screen outward.
Doesnt have an international warranty. Dont waste your money and time on this like I did.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Valued Customer,
It's unfortunate to hear that you are having several issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner. For more information, email us at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2203004662-0020) for us to better assist you.
Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Espectacular
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product, I bought it used, it arrived in excellent condition, a little dirty but nothing out of this world
I would recommend this to a friend
Rated 2 out of 5 stars
Just get a pc if you want to play games
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it since this October and I felt good using it, though the battery drains really quick and usually lasts 3-4 hours with silent mode. I thought for a pricy laptop it would
be more durable but last night I had troubles where the devices didn't charge and died if unplugged
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear KemK,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, the battery not charging is a random problem. ASUS provides warranty coverage for the product, we recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Pros mentioned:
Performance
Rated 5 out of 5 stars
I love my wife she let me get this tablet.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the greatest tab/top i have ever had. It is way cooler then my Microsoft surface. And i oved the surface
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
very good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Display good, speed good, looks so pretty, very happy with the purchase.
I would recommend this to a friend
Rated 1 out of 5 stars
Worse Purchase Ever!! Battery Inflates in a week!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WORST PURCHASE EVER!!
after one week of use battery inflates, I stop using the computer, send it to ASUS. Swolled battery wasnt cover by garantee and they charge me for a new battery and a new LCD screen that got damage after battery inflates.
DONT BUY IT!! bad Quality and no garantee.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Diarla,
It's unfortunate to hear that you have encounter issues with inflated battery. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner. For more information, email us at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2203004662-0021) for us to better assist you.
Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
If your planning on using this with a VR no go
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tried to play Half Life Alyx and Skyrim VR nope will not work. The other other issue its uncomfortable to hold and the keyboad flaps around so no way to lock it in place when in tablet mode. Now my biggest issue bootup time wow in my oppion its slow compaired to the microsoft surface.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Chaz,
We are sorry to hear about the VR and slow boot issues that you experienced with your ROG Flow Z13. This is definitely not the norm and is not the type of quality to expect from ASUS products. We recommend troubleshooting the slow issue with the troubleshooting steps found in the FAQ linked below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2203004662-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased a openbox excellent condition from bestbuy, when delivered , it have multiple damaged on the back and no original box.
When contact customer services and display cannot be used.
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear KahoB,
We are sorrto hear about the unfortunate experience you are having with this open box unit. We would reommend that you reach out to Best Buy support to get a replacement model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Joan ASUS Customer Loyalty US Support
Pros mentioned:
Graphics, Portability, Speed
Cons mentioned:
Heat
Rated 5 out of 5 stars
Powerful ASUS ROG Gaming Tablet: A True Game Chang
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the ASUS - ROG 13.4" Touchscreen Gaming Tablet from Best Buy, and it has been an exceptional experience. The Intel Core i9 processor and NVIDIA GeForce RTX 3050 Ti graphics deliver outstanding performance, providing seamless gameplay and crisp visuals on the vibrant touchscreen.
The 16GB memory and 1TB SSD ensure fast loading and ample storage space, which has been perfect for my extensive game library and multitasking needs. The sleek design and portability are also major pluses, making it an ideal choice for gaming on the go.
However, it's worth noting that the device can get warm during long gaming sessions, but this hasn't impacted its performance. Overall, I highly recommend this gaming tablet for its power, design, and overall value.
I would recommend this to a friend
Rated 5 out of 5 stars
Nothing on the market like THIS!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
People who are thinking about buying this, DONT HESITATE. Worth every penny for the innovation!
I would recommend this to a friend
Pros mentioned:
Performance, Portability, Touchscreen
Cons mentioned:
Battery life, Weight
Rated 5 out of 5 stars
Really great PC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing PC super strong and portable, its on the heavy side but that understandable with all the power inside, it wont run all the new games at 4k 60 but for my uses and games it worked great, the keyboard is really nice and it has a very premium feel to it. Very satified with my purchase, the battery is the only real issue, but turning off the GPU and power saving should be more than enough before you get to a power outlet.
I would recommend this to a friend
Pros mentioned:
Portability, Touchscreen
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Favorite laptop/tablet
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is absolutly amazing and at a reasonable price. I travel a lot and I'm a smaller person, so portability is important to me. I do my classes, have meeting, watch videos, and play games on this device. I built a pc a few years back and this has replaced it when I bought a dock so I could connect 2 monitors, a full sized keyboard, a headset, and a mouse. The battery life is really not great, but I am always by an outlet and I was aware of this when I made the purchase. I even refer to this as my "computer version of a nintendo switch". I am considering buying the mobile xg 4090 later on when the price is a little better so I am confident in running some more demanding games, but I played so much hogwarts on this with a gaming controller already.
In the past I have had a large Asus gaming laptop that I loved, but it was heavy and I have issues with my shoulders so heavy backpacks are not ideal. I have has a surface laptop, which was great for use in the office and at school although it was pricey for what you get and couldn’t really play any games. This also goes for the Samsung galaxy pro 360, but I also had a keyboard issue with the Samsung. A few of the keys wouldn't register when typing normally, and being a full time student I found myself hating it. I sent the samsung back 4 seperate times for the problem, but it was never fixed. Being a student and wanting to play games, I became so frustrated that I purchased the flo z13 and gave away the other laptop. Being able to replace the keyboard if i had a similar issue made me feel so much better! It has been about a year now since my purchase and I still love this little thing, pulling it out to show my tech friends the different specs on it.
Overall, this is perfect for a do all laptop, and from what I have read it somehow more impressive with the xg mobile dock. Asus has trapped me with their usually amazing prices (except for the xg mobile) for a reliable product, good hardware, and aesthetics. I may even get the Ally instead of a steam deck because itconnects with the e gpu too.
I would recommend this to a friend
Pros mentioned:
Touchscreen
Cons mentioned:
Ram, Weight
Rated 5 out of 5 stars
Great tablet PC
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do a lot of graphic design as part of my hobbies, the Z13 Flow has enogh power to run all the programs I use. I would have preferred a 32gb ram version, but it was unavailable when I bought it. I'm happy there is an external dock with more than enough power to do all that I need. It's a little heavier than the Surface line, but it's also more powerful. I'll take that trade off. It came with a keyboard, loved that. Screen colors could be more vibrant, but over all it's a great PC tablet.
I would recommend this to a friend
Pros mentioned:
Performance, Touchscreen
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Amazing Machine!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am biased on this review since I was able to get an amazing open box price through best buy. I cannot recommend at the retail price, whether worth it or not. But having a device come with a keyboard is such a nice change for these types of devices. Very high-quality feel with good port selection (for a 2-in-1) and great performance with the Nvidia GPU. If you happen to get one of these, I highly recommend deleting Armoury Crate and installing G-Helper. I was able to get my battery life to 5-6 hours or so when doing everyday tasks vs the 2-3. That is what you should expect with battery life if you want the power. Otherwise look elsewhere. Nice to have a M.2 2230 that can be quickly swapped out if looking to upgrade. Overall, very happy with this purchase. However, my point of view stems from the great deal I got, so your mileage may vary.