Customer Ratings & Reviews
- Model:
- ROG-ASTRAL-RTX5090-O32G-GAMING
- SKU:
- 10732505
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Best of the Best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best performance ever. Coming from a RTX 3080 to this is the biggest jump I have ever seen
I would recommend this to a friendUnderwhelming for a Flagship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up the 5090 Astral expecting top-tier performance, but it was a letdown. The card maxed out at just 1.04v, which seriously limited its overclocking potential. It also ran noticeably louder than expected. I switched to the Master Ice, and the difference was clear — 1.07v cap, better cooling, quieter, and way more stable under load. In my opinion, the Master Ice is the better-designed card overall. If you’re choosing between the two, skip the Astral — it doesn’t live up to the premium price tag.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kathleen,
Thank you for sharing your experience with the ASUS ROG-ASTRAL-RTX5090-O32G-GAMING graphics card. We’re sorry to hear that it didn’t meet your expectations in terms of performance and noise levels. We understand that the product was exchanged and that you’ve found better performance with your current setup. Your comments on voltage limits, cooling, and stability are valuable and will be shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504024411-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Only card I actually kept tried 6 5090s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to power pin monitoring I bought and kept this card. When I run stock settings for AI, I get power pin spikes. I set this to 75% power in gpu tweak and no more spkies. I play old games at 60 fps in 8k and its a beast on high to ultra settings with no ray tracing enabled. No other card has power pin monitoring and after seeing spikes I know I made the right choice, this only after getting it a few hundred off as open box. At retail, the price is a joke!! No issue registering warranty. Hate the price and still mad about the industry. Hopefully it retains its value for resale in a couple years.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mdbdetroit,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will continuously help us improve our future product offering and services. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great card.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this card. Plays everything at max 4k resolution.
I would recommend this to a friendOverpriced compared to other 5090s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good card for sure but a bit pricy compared to the rest of the 5090s
I would recommend this to a friendGreat card, but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great card, if a little expensive. If you can get a cheaper version i would recommend that, but given 5090 scarcity this is still cheaper than one from a scalper.
I would recommend this to a friendOverpriced but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced compared to FE but if you want the Asus aesthetic and tax it is what it is.
I would recommend this to a friendbest 5090 rtx?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good card, has an extra DP port and voltage monitoring per pin.
I would recommend this to a friendCard is fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely order from bb, mostly because their customer service personel are lying pieces in of garbage. In fact its years between orders because i forget this fact, ot hope it has changed. Nope, never again. Card is fine, I came from a 4080, so i did see a significant improvement. After sitting on the wai list for the fe i finally got tired and paid bb’s scalper price for this one. Is it worth the price, not really but I was having issues with the 4080.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for your feedback.
We do understand your dissatisfaction with the quality of your recent customer service experience with your vendor and the inconvenience this may have caused. If you need further assistance with this graphics card or other ASUS products, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
The best.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding graphics card. It superseded my expectations.
I would recommend this to a friendTop Card On the Market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is riduculous. No reason to have a $1400 mark up over the FE edition.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Luke,
We certainly understand your disappointment with the price of this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2505026876-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Received the wrong item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In short, I received a 4090 strix that some scumbag returned as a 5090. While not entirely the fault of Best Buy, they need to do a better job of assessing returns.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eddie,
Thank you for sharing your feedback on the ASUS ROG-ASTRAL-RTX5090-O32G-GAMING Graphics Card. We sincerely apologize for the inconvenience you’ve experienced in receiving the incorrect product. We understand how frustrating this situation can be.
Since the purchase was made through Best Buy, we recommend contacting their customer support directly to further investigate the return and assist you with an exchange or refund.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number " N2504024411-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
To expensive to not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box and it didn't work. No picture nothing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Biggie2316,
Thank you for your feedback regarding the ASUS ROG-ASTRAL-RTX5090-O32G-GAMING graphics card. We sincerely apologize for the inconvenience caused by the lack of display output upon first use.
To assist with troubleshooting, we recommend reviewing the steps in the FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504024411-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Graphics card] Troubleshooting for no display or abnormality on the monitor - https://www.asus.com/us/support/faq/1016113/
