Customers are satisfied with the ROG Flow X16's display, citing its beauty, clarity, and responsiveness. Many appreciate the upgradable RAM, making it a powerful machine. Positive feedback also includes the battery life. However, some users note that the laptop can get warm under heavy use, suggesting the need for additional cooling.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
Rated 5 out of 5 stars
An all in one Beast!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I call this laptop my portable studio. I can do my 3D modeling in Maya, run UE5 smoothly and of course playing AAA games with a great FPS.
If you are looking for an ultimate device look no further. This is it!
I would recommend this to a friend
Rated 5 out of 5 stars
Sweet deal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent laptop for the price. I got it with a $500 discount bringing it down to $1350. A phenomenal deal. I took the savings and put extra RAM in it. I now have 40gb's. I might go to 64 by the end of the yr. It came with Windows Home so I upgraded that to Pro for free. You really can't beat the specs for the price. My only gripe is the battery life could be better but it's to be expected with the form factor and that it's a gaming laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
X flow 16 a silent killer laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this laptop. The display is great. I like it more than the oversaturated displays. It's toned back just enough. Great touch display and pen action too. It's a 16" mobile tablet/computer workstation! I got it for $1399.00 that the same cost as an iPad without a keyboard and nowhere near the processor and no GPU on a iPad.
I would recommend this to a friend
Rated 5 out of 5 stars
Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast computer! Good for both work and gaming! Weights lighter than most other gaming laptops.
I would recommend this to a friend
Rated 5 out of 5 stars
Sick laptop
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop! I use it for school and to play games between classes.
I would recommend this to a friend
Rated 5 out of 5 stars
The Only powerfull touchdcreen gaming laptop made
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the only touchscreen gaming laptop on the market. Nothing else comes close to a 4060 GPU and an I-9 processor. Easily user expandable up to 64 Gb and 5 TB hard drive. The mini LED screen is new for 2023 abd id incredible.
I would recommend this to a friend
Rated 5 out of 5 stars
Great gaming tablet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Powerful gaming tablet in a very portable form factor
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect laptop. Very handy and comfortable option.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product of great quality. I recommend
The store exceeded my expectations and delivered the product within the specified time frame.
I would recommend this to a friend
Rated 5 out of 5 stars
Great computer for everything
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic computer. The description is wrong it does have a 2.1 hdmi.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. 100% recommended. Perfect for gamming and design.
I would recommend this to a friend
Rated 1 out of 5 stars
Asus plagued with quality control issues
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
you would think they could just take a little extra time before shipping these out to avoid returns. dead pixels. loose trackpads. knocking hinges. yeah i have a feeling they make these so cheap in china they can afford to do this somehow.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Valued Customer,
It is our regret that the device is in such an unsightly condition. Please accept our humble apologies. We understand how disappointing it must have been to receive a product that was not up to your expectations. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. We appreciate your feedback which will be reviewed by our Product team.
Based on what you have described, it sounds like a defect. If you are still within the window, we recommend contacting the place of purchase for an exchange or return.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2310021382-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Ram
Cons mentioned:
Heat
Rated 5 out of 5 stars
Acer ROG x16 -- Recommended, with this Setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I definitely recommend the Acer ROG x16 laptop with the exact setup I got. I looked a couple years for a good 2-in-1 touchscreen gaming laptop. Yes, years. Acer sells the same laptop with many different configurations, so check that when shopping. This was the only one under $2,500, from any maker, which met 'everything' I was looking for. Fast 240Hz refresh, bright 500 nits, backlit keyboard, good gaming video card, good newer operating system, lots of SSD and RAM. I wanted a great battery too. Specs say 10 hours, but it's only 1 1/2 hours running in bright sun with best performance settings. It's better if you tone down performance and brightness. Doesn't run as hot as my last two laptops, but still need a cooler or at least a lift for circulation. The power supply doesn't get as hot as the sun, but still works well for roasting marshmallows. I set the supply on its side to help dissipate the heat and keep the house warm.
I would recommend this to a friend
Rated 1 out of 5 stars
Bad Purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Package not received. Best Buy didn’t help at all.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear ShashankT,
We do understand your dissatisfaction with your recent customer service experience and the inconvenience this may have caused if the laptop was not received on time.
Hopefully, this shipping issue was resolved by the vendor and you have received the laptop. If you need further assistance with the laptop, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Rated 1 out of 5 stars
Great design - cheap components
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't be tempted by this one. It has great specs and a really good monitor (even the non Mini LED one). But Asus puts cheap components in this that fail. Best Buy has had to swap out the mother board already, I am taking it back in to replace the cheap Wifi card, the keyboard seems to have issues as well. Thank goodness Best Buy stands by these things and has thus far been able to address each issue as they come.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Valued Customer,
Thank you for sharing your feedback on this model. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team for review in order to enhance the product line.
Considering Best Buy is assisting you with repairing the device, we hope the issue gets resolved, the device operates normally going forward, and you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2310021382-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Cons mentioned:
Heat
Rated 1 out of 5 stars
DO NOT BUY!!!!!!!!!!!!!!!!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Do NOT buy ROG laptops, I bought this laptop brand new for $2,000 after just 1 year three keys on the keyboard stop responding, Aswell some lights of the aura of the keys stop working completely, nothing been spilled on the computer or got any damage.
poor design and cheap.
this computer get also super hot if you gaming some keys will get really really hot that you cant even press on them.
VERY POOR PERFORMACE AND POORLY MADE.
Aswell get ready to pay for best buy total protection plus another 99$ to ship for repair not only you spend $2,000 on crap laptop $200 membership yearly membership plus more fees what a joke.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Valued Customer,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is greatly appreciated that you have provided us with feedback, which our Product Team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2310021382-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support