Customer Ratings & Reviews
See more imagesASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Model:
- ROG Raikiri Pro
- SKU:
- 11422726
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 3 out of 5 stars
Not Too Bad
Mario Posted
Bought for ASUS ROG Ally and it wa a very difficult to setup in order to use. I also feel like it is very bulky in hand and prefer other sleeker controllers
No, I would not recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
Brand response from ASUS Answers
Posted
Dear Mario,
Thank you for sharing your experience with the Wireless Controller. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306003300-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 3 out of 5 stars
Wish Best Buy kept the point system with purchases
JosueD Posted
Probably not worth the price. It’s not built tough like the elite. For the price….. nope. To add Best Buy got rid of the points system with purchases. It only applies to CREDIT holders ONLY.
No, I would not recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 5 out of 5 stars
Awesome controller
Feddy Posted
The xbox controller is already the best controller money can buy and the ROG version enhances that with customization options led lights on the controller and an OLED screen for that extra special addition it also has the option to change the trigger depression from full depression to hair trigger a little pricey but i think it's well worth it for what you get
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 5 out of 5 stars
Great controller for PC and Xbox
Shadow Posted
Been using it for about a week and its great for all my gaming needs. Even plugged it into my Steam Deck with cord and it was seamless.
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 1 out of 5 stars
Disappointed of connectivity provided.
Yaboyyrobb Posted
Here to leave a review based off my feeling on receiving product . Extremely disappointed from the lack of transparency from this product that it cannot be connected wirelessly with Xbox even though Asus based this controller off Xbox controller, back buttons for remapping are not well enough placed but what I will say is I like the looks of this product and for that I will not return and use for my gaming laptop. Still earned 1 star to an honest rating.
No, I would not recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
Brand response from ASUS Answers
Posted
Dear Yaboyyrobb,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Rated 5 out of 5 stars
Premium
Rich Posted
You get what you pay for. This is a premium cost, but a premium product! I am able to connect to my PC, phone or Xbox in a flash. The controller feels great, looks great and responds great! ASUS knocked it out of the park with this one! ::note:: some issues i saw posted online, are corrected by a firmware update. This is easy to do through Armorycrate.
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 1 out of 5 stars
Overpriced and Under-Delivering
pk783 Posted
Had this controller for about a week, used only on PC, and updated 3 times. Controller has never worked over USB-C, even after manually telling the controller to use it. As a result, I was forced to utilize the 2.4GHz dongle that was included. While latency was incredible, it constantly cut out, even when under 6ft away from the dongle and no obstructions. As a result, this controller is basically unusable due to connectivity issues. As far as customization goes, the "Xbox" button could not be remapped from Steam Big Picture to the Xbox Game Bar, nor can you remap the back buttons to anything other than face buttons. Controller feels very generic but, admittedly, looks very nice. Bottom line, stay away from this controller as there are much better options, at a much cheaper price. Along with Asus's notoriously terrible customer support, I just cannot find any redeeming factors other than its looks.
No, I would not recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
Brand response from ASUS Answers
Posted
Dear Pk783,
Please accept our apologies for the problems you encountered with the ROG Raikiri Pro and our support team, as well as any inconvenience caused. This is not the quality of products or services we aim to provide nor is it representative of our brand. We would like to make your experience with ASUS a better one.
Please send us an email at customerloyalty@asus.com and include the case number "N2306001137-0030" as a reference so that we can further investigate the issues you're experiencing. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 4 out of 5 stars
Asus actually did a great job
Castjosh Posted
This controller is actually pretty good and works with my kontrol freaks. Only thing I have to say is that the underside re mappable buttons are a little to far in the center and would be better if the came further down on the handles for more comfort.
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 5 out of 5 stars
Best game Handheld
Hermanno Posted
Asus Rog Ally is the king of handheld that can handle most demanding games. Love this beast, the king.
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 4 out of 5 stars
its cool
JorgeM Posted
the controller has a great visual design and is one of the best-looking controllers on the market. It has an aesthetic similar to the official Xbox controller.
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 5 out of 5 stars
Pretty nice
MichaelE Posted
Works well, feels good in my hands even though it’s smaller than the typical Xbox style controller.
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 5 out of 5 stars
Best controller on the market
snorlax Posted
Best controller literally on the market potential to be overclocked RGB light control long battery life Bluetooth and Wi-Fi 2.4 capable controllable led display with the same feel and performance as Xbox pro controller
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 3 out of 5 stars
Looks cool, but there are better options
Murakume Posted
If you HAVE to have an ROG controller then you've likely already added to cart. Otherwise I would look at basically anyone else's high end offerings.
No, I would not recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
Brand response from ASUS Answers
Posted
Dear Murakume,
Thank you for your feedback on the ROG Raikiri Pro wireless controller. We would like to hear from you as to what changes you would recommend that you think would make this a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306003300-0013" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Rated 5 out of 5 stars
Decent wireless controller
RandyA Posted
I will say having had turtle beach controller recently, this blows the battery life out of the water. Display is not as grand as turtle beach but battery life is much better.
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 4 out of 5 stars
Great controller
StevenS Posted
Nice controller i love how it tells you how you cpu and gpu temps on your pc also work for xbox love this product.
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 2 out of 5 stars
Not worth the price
Rode Posted
It’s just a regular xbox controller with Led and a small display nothing special. It feels light and cheap. the general quality of materials and feel of the controller is not what I would expect from $170 controller more like $50-60. I’ll stick to my razer wolverine v2.
No, I would not recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
Brand response from ASUS Answers
Posted
Dear Rode,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306003234-0013" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 5 out of 5 stars
Love it
KaylaB Posted
Super comfortable to hold, easy to connect to the ally and no more stealing from the Xbox
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 5 out of 5 stars
Rog Controller
Pharin Posted
Extremely happy with this controller! Will purchase again!
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 5 out of 5 stars
No problems
Quese88 Posted
Feels a bit light but it is quality. Works very well for PC gaming RGBs look nice with a sleek RGB build
I would recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
- Rated 1 out of 5 stars
No lt asus quality
Bryan Posted
This feels cheap. The screen which was a selling point for me is useless you can make your own little black and white animation but it doesnt come out right. Every so often the controller will completely stop working on pc and xbox. The only thing it gots going for it is that it is one of the best looking controllers out there. Im going back to my razer controller
No, I would not recommend this to a friendThis review is from ASUS - ROG Raikiri Pro Wireless Controller for ROG Ally - Black
Brand response from ASUS Answers
Posted
Dear Bryan,
We apologize for the poor experience you have had with your ASUS controller and for it not living up to your expectation. This is definitely not the standard ASUS is known for and we appreciate your feedback. Please ensure you have the latest driver installed for your controller, drivers can be found here: https://rog.asus.com/controllers/rog-raikiri-pro-model/helpdesk_download/
We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306001137-0010" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support