Customer Ratings & Reviews
- Model:
- GA402XI-G14.R94070
- SKU:
- 6535498
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the ROG Zephyrus G14's impressive performance, vibrant screen, and surprisingly long battery life, making it ideal for both work and play. Its compact size and light weight contribute to excellent portability. However, some users note that the device can become quite warm and the fans noisy during demanding tasks.
This summary was generated by AI based on customer reviews.
Really Good....If You Know What You're Looking For
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid little machine. It has an excellent chassis, solid speakers, and a whole lot of power. My only complaints are the slightly smaller amount of ram and the plethora of software bugs Asus managed to bake into their software. I'd suggest doing a clean install of Windows as soon as you get it.
I would recommend this to a friend- Pros mentioned:Performance
Review on my recent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Happy that I invested in it. The laptop is loaded with power. Got it for the best value from best value really liked it.
I would recommend this to a friend - Pros mentioned:Performance
Best laptop out there
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I use it for gaming and school. It's awesome and continue to amaze me.
I would recommend this to a friend Compact Beast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A compact gaming laptop with very good specs. Its pretty easy to carry too.
I would recommend this to a friendCostly but good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this about 6 months ago. I was looking for 14 inch, lightweight and powerful laptop. The laptop fulfills all these criterias but the the charging adapter is quite heavy. I probably need to invest in a usb c charging adapter. Overall I am happy about the performance, but this is a costly machine given the configuration.
I would recommend this to a friend- Pros mentioned:Performance
Awesome performance, when it's working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and was really excited about the size and performance it was capable of. Unfortunately it not only produced amazing frame rates for it's size, but it also produced thousands of WHEA errors in event viewer. Asus was not able to diagnose an issue with a warranty repair. Luckily i was able to work out another solution and I'm no longer stuck with a 1800 dollar computer that doesn't work properly. Buyer beware. Check this laptop out extensively when you get it.
No, I would not recommend this to a friend Loving it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a great laptop. It runs games perfectly even the triple a games only issue i have with the laptop is the screen bleed in the corners i did not have that problem with the last model but im just sticking with it
I would recommend this to a friend- Pros mentioned:Performance
Great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a nice performance but I didn't have time to spend with it
I would recommend this to a friend Fantastic Thin and Light Gaming Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge improvement over the 2022 model. I had these base 2022 with the 6700s GPU and it constantly ran hot. This will still run hot when gaming, but much cooler when doing non-intensive work.
I would recommend this to a friendASUS Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop for the price, I was able to buy it at $450 off the usual price, and I loooked for awhile for similar specs but to no avail, the screen resolution is very good at 2k and the graphics are just as impressive running most games at high or even ultra settings.
I would recommend this to a friend- Pros mentioned:Screen quality
Good Performance and Screen. Faulty Keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Machine. It's fast, the screen is great. Its 0db mode works very well. Unfortunately the space bar key is acting up and is getting very annoying. Its sad that this line of ASUS laptops has suck lacking quality control
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Crackovia,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend using the MYASUS app to perform a system diagnostic check and to update your keyboard firmware using the link below.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306023237-0001) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1045716/
- Pros mentioned:Performance
Useful and affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable gaming laptop and useful for office work.
I would recommend this to a friend - Pros mentioned:Performance
Amazed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this amazing portable beast worth the buy little expensive
I would recommend this to a friend Gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently this laptop games very well, plays everything 4k in High-Ultra settings with 70-100 fps. Diablo 4 runs full ultra 4k at 100+ but cant run super ultra textures due to only 16gb ram
I would recommend this to a friendG14 Review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality has some creaks and battery is bad without optimization with something like Ghelper
I would recommend this to a friendMy review based on gpu and cpu graphics
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fallen in love with this laptop mostly for the integrated graphics and powerful independent gpu that lets me switch between taking it on the go for hours at a time and sitting down and gaming at the same quality of a desktop
I would recommend this to a friendFaulty product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great when it wants to connect to the internet. I believe the wifi adapter asus uses must be a cheap version or this is a faulty product I have tried updating drivers and it is no use. It is not my WIFI’s fault because my other devices have no issues whatsoever.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CameronM,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, the issue you are experiencing with the WIFI is random. If Windows and WIFI driver are up to date and internet connection is stable, we recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing graphics, super fast doing productivity tasks. Also very portable with its 14 inch screen. Would highly recommend this device!
I would recommend this to a friendDid not live up to expectations
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My G14 has been plagued with issues from the moment I unboxed it. It kept crashing and eventually BSODed after 3 weeks, which required a fresh Windows installation and the loss of everything that had not been backed up to the cloud. Battery life is abysmal. My laptop from 2016 lasts longer even when I set the G14 to balanced power mode and use the Radeon graphics. Windows 11 is also just so clunky and there's no reason this laptop should be as slow as it is. Armory Crate is just bloatware, and I'm still experiencing stability issues after trying many fixes. Purchased August 2023. Would not recommend this to anyone who is not prepared to do a significant amount of troubleshooting.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nhoc,
We're sorry to hear about the issues you're having with the notebook. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Our goal is to ensure every purchase is a positive experience.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2305042319-0005" as a reference so that we can further assist. Our goal is to investigate this matter and provide a solution. We want to assure you that we can help you resolve this issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wifi internet cannot be connected some time but still good choice.
I would recommend this to a friend