Customer Ratings & Reviews
See more imagesASUS - ROG Zephyrus G16 16" OLED 2.5K 240Hz Gaming Laptop - Intel Core Ultra 9 - 64GB RAM - NVIDIA GeForce RTX 5080 - 2TB SSD - Platinum White
- Model:
- GU605CW-XS98
- SKU:
- 6629713
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Lapto
RubenY Posted
The attention of the staff was very good and the laptop was very good.
I would recommend this to a friend - Rated 1 out of 5 stars
Asus Zephyrus G16
HaroldL Posted
Only had it a couple months and left speaker is already blown.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear HaroldL,
We are sorry to hear about the issue with your ASUS GU605CW gaming laptop, and we apologize for the inconvenience caused by the left speaker failing after only a couple of months of use.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504020410-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems: https://www.asus.com/support/faq/1015070/