Customer Ratings & Reviews
- Model:
- RT-BE82U
- SKU:
- 6618209
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the RT-BE82U BE6500 Dual-Band Wi-Fi 7 Router for its overall performance, with users reporting faster speeds compared to previous routers. The router's connectivity is also praised, with customers noting its impressive speed when functioning optimally. Furthermore, users have experienced a considerable increase in internet speed and strong signal strength throughout their homes.
This summary was generated by AI based on customer reviews.
Very reliable signal and speed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a wireless router that I had for 9 years. Very good speed and coverage with this router.
I would recommend this to a friendGreat…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I would buy this product again and again.
I would recommend this to a friendRouter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router just ended up returning needed to get a mesh system to fix my houses need.
I would recommend this to a friendIdk of this router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok router it only uses 2.5 on the ports not 5
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dinoyee,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510020558-0003) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
5G Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should’ve gotten sooner, works great. Highly recommend!
I would recommend this to a friendInsufficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to about half of the items in the house on the WiFi. Would not connect to many, so called Asus support. Was on the phone close to two hours with support trying to get help, to no avail, eventually support disconnected. Returned the router as it did not work for us.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DavidN,
We sincerely apologize for the difficulties you encountered with device connectivity, which prevented many of your household items from connecting properly. We also regret the extended support call that did not resolve the issue and was ultimately disconnected. We regret that this experience led to the return of the product, and your feedback will be passed to the appropriate teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2510020558-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Im not having any issues with this.
I would recommend this to a friend
Speeds
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Got rid of my 2 in 1 and got my stuff separate. Super fast!
I would recommend this to a friendGreat Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to do, much better than the standard COX router.
I would recommend this to a friendHugh tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no issues and app is pretty good looks high tech stuff
I would recommend this to a friendlove the design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quick and easy to install, it lasted us for a while unlike other routers
I would recommend this to a friendSolid router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far, running over 802.11 AX 1.2gbps connection speed.
I would recommend this to a friendGreat home router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Works great, no issues at all. Delivers excellent wifi signal
I would recommend this to a friendWi-Fi 7 Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and enjoy using it! Product is very reliable.
I would recommend this to a friendConstant "no internet connection" on devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this router, but anything that isn't in relative close proximity constantly lose connection to the internet. Oddly, the devices show strong signal connection with the router, but "No Internet Connection." Turning wifi off/on on the device will get the device connected to the internet again, but I have had to constantly do this with many devices. I went back to my old router and have zero issues. Bummer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pickles,
Thank you for sharing your experience with the ASUS RT-BE82U Router. We sincerely apologize for the inconvenience caused by the Wi-Fi stability issues. While we are glad to hear that the router shows strong signal strength, we understand how frustrating it can be when devices lose internet connectivity.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2601007165-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
I didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus RT-BE82U is most likely a fine device. I wasn't able to get my older printer connected to the network. The setup instructions aren't written for a novice. I had to revert to my old router, an Apple Extreme.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Skiziks,
Thank you for sharing your experience with the ASUS RT-BE82U router. We're sorry to hear that you had trouble connecting your older printer and found the setup instructions challenging.
To help resolve printer connectivity issues, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2510020558-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Failed Internet access through router - https://www.asus.com/us/support/faq/1030645/
2 months and then nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent almost $200 on this. After exactly 2 months - it stop working. Bestbuy sent me to Asus Website, ASUS sent me back to Bestbuy.... Just not worth it - but I want it fixed....who can actually help me!?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MatthewD,
Thank you for sharing your experience with the ASUS RT-BE82U Router. We sincerely apologize that the device stopped working after such a short period of time and for the inconvenience you faced being redirected between support channels. This is not the kind of experience we want our customers to have, and we regret the frustration it has caused.
To further investigate the issue and assist you with repaire, we recommend contacting our support team directly. Our service hours are Monday through Friday from 6 AM to 9 PM PST, and Saturday through Sunday from 6 AM to 5 PM PST. You can reach us by telephone at 1-812-282-2787 or 1-571-918-6030, and our team will be glad to provide further assistance to ensure this matter is properly addressed.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2512024697-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Oh well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed. Constantly restarting and finally quit after 1 week.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Msarp,
Thank you for sharing your experience with the ASUS RT-BE82U router. We sincerely apologize for the inconvenience caused by the constant restarting and eventual failure after only one week of use.
To further investigate this issue and assist with possible repairs, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2512024697-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Setup ease
Asus router.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router for the money, easy to install, and super intuitive app to control and check everything about your internet connection.
I would recommend this to a friend Great Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router provides speedy access to the internet for all my connected WiFi devices. No issues so far with any connections.
I would recommend this to a friend
