Customer Ratings & Reviews
See more imagesASUS - RT-BE82U BE6500 Dual-Band Wi-Fi 7 Router - Black
- Model:
- RT-BE82U
- SKU:
- 6618209
Highly rated by customers for:
Customer reviews
Rating 4.6 out of 5 stars with 161 reviews
Top Mentions
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- Rated 5 out of 5 stars
Satisfied customer so far.
Nach Posted
So far so good, works great. Easy to set-up. Would recomend.
I would recommend this to a friend - Rated 5 out of 5 stars
Router
Steve Posted
Great router just ended up returning needed to get a mesh system to fix my houses need.
I would recommend this to a friend - Rated 5 out of 5 stars
Wi-Fi replaced
Arnie Posted
Set up was a snap. We had many connections and all were strong
I would recommend this to a friend - Rated 5 out of 5 stars
Speeds
Tama Posted
[Employee of bestbuy] Amazing. Got rid of my 2 in 1 and got my stuff separate. Super fast!
I would recommend this to a friend - Rated 5 out of 5 stars
Great
Vivek Posted
It’s does What it describes Quality Is Good And Signaling is Great
I would recommend this to a friend - Rated 4 out of 5 stars
Router Review
Roberto Posted
Getting better speeds. I wish it had more antennas, but my house isnt that big. So far so good.
I would recommend this to a friend - Rated 5 out of 5 stars
Great…
Bama007 Posted
Works great. I would buy this product again and again.
I would recommend this to a friend - Rated 5 out of 5 stars
5G Router
AndreaS Posted
Should’ve gotten sooner, works great. Highly recommend!
I would recommend this to a friend - Rated 5 out of 5 stars
Solid router
AdamH Posted
No issues so far, running over 802.11 AX 1.2gbps connection speed.
I would recommend this to a friend - Rated 5 out of 5 stars
Great Router
TheStomp Posted
Does everything I need it to do, much better than the standard COX router.
I would recommend this to a friend - Rated 5 out of 5 stars
Hugh tech
MichaelG Posted
Works great no issues and app is pretty good looks high tech stuff
I would recommend this to a friend - Rated 5 out of 5 stars
Best buy
ChelseaB Posted
So far so good. Im not having any issues with this.
I would recommend this to a friend - Rated 5 out of 5 stars
Free Customer Service
Blackshoe Posted
This is a good router choice, and one of the only ones to offer hassle-free non-subscription based customer service.
I would recommend this to a friend - Rated 3 out of 5 stars
Sometimes Drops Connection
Dooble Posted
When it works, it's really fast, but it doesn't seem to always work. Sometimes the connection drops, even if I'm right next to it. Tried to change a lot of settings but overall I feel my last router (which was very old) was more reliable than this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Dooble,
Thank you for your feedback on the ASUS RT-BE82U router. We're glad to hear you're experiencing fast speeds when the connection is stable, and we sincerely apologize for the intermittent connectivity issues you've encountered.
To help improve stability, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510020558-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
- Rated 5 out of 5 stars
Fast and stable
Nonamefame Posted
Have not had any issues so far with dropping devices and the speed is consistent.
I would recommend this to a friend - Rated 5 out of 5 stars
Great router!
MagicMike Posted
I use this router as an extender to reach my garage, Ring doorbells and streaming. Too easy to set up. Great software on phone to control from anywhere. Handles all data seamlessly.
I would recommend this to a friend - Rated 4 out of 5 stars
Okay worth the $
Kurtz Posted
Easy set up. Been up about a week. So far service is so so. Had to reset router a few times for WiFi going out. Kids complaining a lot re going out. May need something to extend service but so far not pleased with having to reset router this much. Still good for WiFi quality and easy set up.
I would recommend this to a friend - Rated 5 out of 5 stars
Wi-Fi 7 Router
JamesM Posted
Excellent product and enjoy using it! Product is very reliable.
I would recommend this to a friend - Rated 3 out of 5 stars
Not as good as it was rated
LottNC Posted
I replaced my Asus RT-3100 with the RT-BE82U because of the new features in the BE6500. Articles rated it as a big improvement. The 3100 performed better including range. Connections to wifi take longer and I don't notice any major improvements. I have to dig into the settings for configuration which will change my review.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear LottNC,
Thank you for sharing your experience with the ASUS RT-BE82U router. We sincerely apologize that your initial impressions have not met expectations compared to your previous RT-3100, particularly regarding range, connection speed, and ease of configuration. We regret any inconvenience this has caused.
To help troubleshoot, we recommend updating the router firmware, as updates often improve stability and performance, and adjusting Wi-Fi settings to optimize connectivity. If the issue continues after these steps, we kindly ask that you contact our support team at https://www.asus.com/us/support/callus/ so we can investigate further and provide tailored assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510020558-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 5 out of 5 stars
Works perfectly
Adam Posted
Easy to set up and use for your needs. Have had no issuses
I would recommend this to a friend