Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 176 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers have good things to say about the RT-BE92U BE9700 Tri-Band Wi-Fi 7 Router's overall performance, speed, signal strength, and range. Many users report that the router performs exceptionally well and provides significantly improved speeds and signal strength. However, some customers have reported experiencing random network connectivity losses and high CPU usage. The router also has modern features and adds an additional layer of security.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 176 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Seems good, but wifi disabled itself once

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Wifi router after my netgear went EOL, I wanted to switch away from NG because their app is *terrible.* Reviews for the Asus line seemed positive and I'm a fan of other Asus products, so gave it a shot. So far so good! There was 1 day last week where the 5G wifi went offline while the non-5g were still active. The app didn't show me any suspicious devices or that my internet had any issues (there wasn't!), and everything came back to normal after a reboot. That's a little worrisome and hopefully that doesn't happen very often, but it did happen within a few weeks of ownership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS - RT-BE92U BE9700

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the recycle program and brought in a old asus router for 15% price reduction. I powered down the entire house then hooked the router to the modem with the modem switch off, I powered up the house and when the modem was booted I turned on the router. I then turned on the wired desktop and opened edge browser and the setup page came up after a bit. Setup let me separate the three bands and then asked me to create a IoT channel for all my old doorbells , thermostat and cameras which was a problem because I didn't want to give each device a new wifi password so the IoT channel I created had the same password as all the other channels to get things kind of going. It did a firmware update then I logged into the router to finish setup. I setup the security and did a scan and fixed everything it said to until the scan was all green. Than I gave all three channels all new passwords since all my cams were on the IoT with the old password. I got into IPV6 tab and enabled it and did a restart to get it to upload settings for it then went to firewall tab and enabled a few things. All 12 cams are on the 2.4GHz and are working as they should so far. All the network is working good also. I have a fan blowing on the bricks, modem and router and the cpu usage is very low and memory at about 65% usage. I use Surfshark VPN and setting it up again from scratch was quite smooth and is working great. Nord has always been slow and a bit of a pain to keep working for me. It hasn't been 24 hours yet but I think I won the silicone lottery. I did get the four year geek squad warranty and it was on sale also. The setup made me fix a bunch of security flaws with my home network the older asus routers don't do during the first setup. I will keep a eye on the power brick as it seems to be dying for some.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Great Purchase for the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is phenomenal and has provided a significant upgrade to our home. We work from home and have gamers that live here. Having the stronger networks and signal available has made a huge difference in our day to day. This also covered all of our needs in a price range that I was truly comfortable with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A new firmware may have resolved most issues..?

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned far too many routers, from every brand, my favorite units have generally been from Asus. This unit has had a few random restarts but it's honestly worked as expected other than that. There is a new (non-beta) firmware as of 2-17-2025 that seems to have improved CPU usage, it's far more balanced, and I no longer see temperature read errors in the system log. I was honestly considering a return after a couple of those random restarts, but in typical Asus fashion, this unit has improved with each firmware update. My suggestion is to update to the latest firmware, do a factory reset and then adjust your settings as needed (be sure to back them up).

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fast WiFi with a major flaw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a multi-gig fiber connection to my home and this WiFi router has allowed me to benefit from those speeds wirelessly. Setup was pretty easy and the interface and app are great. One flaw though… and it’s a big one… if left running for several days the router will suddenly cease working. While it still broadcasts WiFi I am unable to connect to anything. I was able to avoid this issue using the built in automatic restart feature in the router to restart it every night.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Zachary,

      We sincerely apologize for the wireless connectivity issue you're experiencing with the ASUS RT-BE92U Router and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501038506-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Troubleshooting] WiFi signal is often disconnected -  https://www.asus.com/support/faq/1030641/ Asus

  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Best router from Asus yet

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this router even if you don't own any WiFi 7 devices yet. It really made a difference with the WiFi since now everything flows more efficiently and the range of the WiFi is now far better. Also you get the 6GHZ band which is quite fast when in range. Don't expect 6GHZ to reach very far and it's quite normal for it not to since that's just how physics works. Higher bands are easier to block out with walls. The security features of this router are really good and I love how easy it is to setup your network just the way you like. I personally like separating my iot devices from everything else for security purposes. This also has a built in firewall that is actually pretty decent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good upgrade from an RT-AX86U to WiFi 7 and more

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Router as an upgrade to the original RT-AX86U. I found out that Cox over provisions their Gigabit plan and needed a newer router with multiple 2.5 Gigabit ports. The 10G is a bonus, but own't need that for quite a while. Also like the updated Asus firmware, and that's the second reason for upgrading. Securing firmware updates for at least 5 more years. I've had this router for about 1 week today, and everything is working perfectly. I even added my existing RT-AX86U as an AIMesh node in the bedroom for wired ports there, to cut down on long runs to clean things up a bit. I think the BE92U is a good upgrade for those not needing an ultra high end router, but also want something current that will last quite a few years going forward. My setup I live in a one bedroom apartment and have the following devices: 1 late 2015, 27" iMac 2. 4 Amazon Echo(s) 3. 11 Wiz connected smart bulbs 4. a 2016 Sony TV 5. Various streamers such as a 2022, Roku Ultra, 2019 Shield TV Pro, and Apple TV 4K (3rd Generation), and an ONN 4K Pro streamer. and my iPhone 15 Pro Max, and an old iPad Air 2. Either way this router easily handles these devices and the high end gaming features aren't required here. For a sing person that has a reasonable setup, the really high end routers are overkill both in price and features. Wit Asus, it's nice that they have options and with any router you get, you're almost certainly guaranteed the core features that make it an Asus router. Overall, been really happy with this router and get my full speeds I pay for now, on supported devices. So, yes I would absolutely recommend this router. Also, for those reading reviews from those giving the product a 1 star for pre-mature failure, take it with a grain of salt as bad batches of any product happen, but it's rare. My RT-AX86U was purchased in 2022 from Amazon (Gundam edition) and it's still stable and works today. I just needed an upgrade. So yes, I would also consider Asus Routers stable. Also,, before I leave this review. Keep in mind any issues people report maybe environmentally related, or the person may not have the experience needed to fix the problems. Everyone's setup is different and with anything Your Milage may Vary.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Very decent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this router Setup was easy and the phone app gives you lots of control over your network and each device connected to it. Range is great and have never had a signal issue since turning it on. Speed is fine. “Subscription less” (unlike some router companies) and offers good firewall protection without the extra cost! Price is pretty fair. Looks good. I’m a fan of Asus as quality has always been the reason I keep coming back! (Might be alittle biased, but this is my first Asus router!) No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy even with all of the negative reviews. It worked great out of the box but I had some issues the second day with one of the networks not working. Thankfully a power cycle resolved the issue and it has been working well ever since. I'm cautiously optimistic that it will remain stable and the previous bad reviews have mostly been resolved through firmware updates.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wifi 7

    Rated 5 out of 5 stars

    Off the chart!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations in all categories. This router will deliver the speed of your plan like none other that I tried - 5 or 6 including Spectrum's! the website: www.asusrouter.com offers settings and configuration options beyond belief. You may select your network frequency - 2.4, 5, or 6 and you can enable WiFi 7 if your devices will support. After tinkering, my devices ran better with JUST the 5.0 GHz instead of all 3 enabled. AND with Wifi 7 set to off. (Good to know the router will handle those if needed later.) And there is a setting to schedule an automatic reboot say once a week at 3:00 am if you ever need that. Let's be realistic that with multiple variables involved a router reboot is sometimes necessary and Asus has come up with the path of least resistance to let YOU control that! BestBuy offers a trade in discount and I had a network card no longer used and worth little and received a $45 discount providing the icing on the cake! So why are you paying the cable company to lease their modem FOREVER when you can get this?

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    BEST $200 2.5GBs Router!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best $200 router I have ever bought. It has great range and speed and has super easy set up with the Asus App. I highly recommend anyone who wants an easy set up process and versatility when it comes to moving and or adding more router nodes to create a Mesh network in your home to do this Asus router or the Asus Routers in general. Was able to use my old Asus routers for my friends house and extend his wifi more than a block down the road with 2 of these hooked together. It is a great buy and value and performance.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Excellent WiFi 7 router for the money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running this router for a few weeks as a replacement for an older WiFi 6 unit. I currently don't have need for the WiFi 7 capabilities, but the use of the 6GHz band (for those who have WiFi 6e devices) is still amazingly fast even when compared to 5GHz. The range for the 6GHz isn't as far, of course, but I have my router closer to where I work and browse so no issues. I switch over to the 5Ghz band if needed, but that's on a rare occasion. The fully adjustable antennas make it a breeze to zero in on dead spots. Easy to set-up and the software both on a PC and phone is easy to use. Only comment is that it could use some additional LAN ports. I have all 4 already occupied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Cpu usage

    Rated 2 out of 5 stars

    Meh for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say this is not optimized or well suited for running a vpn client. It seems to keep one core of the CPU at max usage causing stability issues if running an open vpn client. I had random restarts and dropped connection issues even on machines not routing through the vpn until I turned if off. The UI is so so, responsive but not the best layout. They name things like VPN client "VPN Fusion", just stupid nonsense that's unnecessary and makes working with their product more difficult. I'm not sure the load balancing of the cpu cores is limited to an issue with VPN client running at this point, so we'll see how stable it stays during the return window if it's worth keeping. The number of dropped connections and random restarts so far is not promising, but hoping that's limited to the vpn being on. I replaced a much better performing similiar priced TP-LINK BE19000 that started consistently dropping connections after 2 months. I tried a netgear nighthawk RS600 which is way more expensive that I returned as it forces you into a dns subscription service or a monthly renewal of their partner free service for VPN client use. The lower specs on this I knew would be compromise and won't really support a future 5gig fiber connection, but none of the consumer manufacturers seem to be there yet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JakeB,


      Thank you for your comment.


      We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing random reboot and connection drops. To resolve a weak WIFI signal, place it in a central location within your home, away from walls and obstructions, keep it elevated off the floor and away from electronic devices that may cause interference. Check if the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-7, please check updates for these devices. Also, try connecting this manually to either 2.4GHz or 5GHz. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at:  https://www.asus.com/us/networking-iot-servers/wifi-7/all-series/asus-rt-be92u/helpdesk_bios?model2Name=ASUS-RT-BE92U . Regarding the random auto-restart, check if the router settings matches with the security cedentials from your ISP's modem. Furthermore, ensure the router was placed in a well-ventilated location to prevent overheating that will cause auto-reboot.


      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Superb Home Network Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experience with at least three different routers. Basically, the more you pay, the greater the features and signal range. For the average home user, you do not need to pay the higher price. Thus, the Asus RT-BE92U is a well-priced router that offers excellent features and superb signal range. With a previous router around the same price, the signal strength was weak on the other end of my house. However, this Asus router provided excellent signal strength for the same end of my home. Also, each manufacturer's router interface is different. Some are more pleasing and easier for the user to navigate and understand than others. The user interface for this router is robust and splendid, and its explanations are usually coherent for anyone with some computer experience. I have learned one apparent flaw with the software in that the bug icon for a possibly infected device cannot seem to be removed once placed. Of course, I expect this to be resolved with a future software update since no application is perfect in its coding. While I have not explored the router's user interface extensively, this is my only complaint. Of the routers that I have used throughout my long career in the information technology field, the Asus RT-BE92U router is one of the best if not the best for its price. Unless you are a serious gamer with high hardware requirements, you cannot go wrong with purchasing this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Recommended Router for good reliability

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ASUS router. My first one lasted about six years before it failed and became inaccessible. I’m hoping this new one will hold up even longer. So far, I like it better than the last model — the LED light indicators are much easier to see at a glance, which is a nice upgrade. Performance has been excellent, with strong coverage throughout my home and even reaching outside. The only downside is that I’m not getting a signal in my attached garage for some reason. Overall, I’m happy with the purchase and would recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Cpu usage

    Rated 3 out of 5 stars

    Avoid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So there are a lot of reviews of this unit cutting or cycling when the cpu 100%. That’s true and it can happen anytime it wants. Because my work is crucial, I use direct Ethernet for my systems to but that doesn’t mean I am safe. Actually considering disabling the DHCP portion of the router and installing a wired router to handle those requests.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AndrewMD,
      We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501038506-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-How to improve Wi-Fi Connection  https://www.asus.com/us/support/faq/1047919/ Asus

  • Pros mentioned:
    Overall performance, Range

    Rated 5 out of 5 stars

    Asus is the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. I am using this as a mesh extender off of my main asus router. Made my whole house have good wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    My Gaming router

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device's exceptional performance immediately stood out, providing seamless connectivity for all my devices. Its user-friendly interface made setup and configuration effortless, even for someone with limited technical expertise. The router's robust features, including advanced security protocols, provided peace of mind while gaming online. Furthermore, its sleek design seamlessly integrated into the existing home entertainment setup, enhancing the overall aesthetic appeal. Overall, it's a reliable and high-performing router that significantly improved the online gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this router for 11 months now and it’s been great. I’ve never had issues with connectivity or internet speeds. I have 1 Gig internet and the speed is the same anywhere in my house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An Epic Wi-Fi 7 router for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a "starter" ASUS router with Wi-Fi 7, this is an epic choice. Not only is it a really quick setup, it offers a ton of features with the ASUS firmware. As well, it's price is great for a Wi-Fi 7 router. That said, there's a few features I wished it had or supported. Granted these are rather niche features, but support for VLAN would be awesome to have. Having the 4 LAN ports receive different VLAN's would be amazing. The mini-support for guest networks and IoT networks is nice, but they can still communicate with each other.

    I would recommend this to a friend
Sponsored