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Customer Ratings & Reviews

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Comp. Value: $249.99

Customer reviews

Rating 3.8 out of 5 stars with 226 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers appreciate the RT-BE92U BE9700 Tri-Band Wi-Fi 7 Router for its speed, overall performance, and range. Many find it easy to set up and value its WiFi 7 capabilities and strong signal strength. However, some customers have reported connectivity issues and concerns about CPU usage. A few also feel the firmware needs improvement and that the router's price is high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 226 reviews
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Fast Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a TP-Link which I just saw on the news that it's a Chinese hack vulnerability and may be banned in the US. This is a more expensive router than what I replaced with but it has upgraded WPA and WiFi 7. Although I don't have any WiFi 7 devices, this makes it easy when I do upgrade other devices that use it. Overall, this seems to be faster than the TP-Link. Setup was fairly easy with the Mesh that I also bought. Download on Wifi is over 500Mbps. I have full signal even outside the house, so range seems good. So far pretty happy. Longevity is an unknown since I have only had it for a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic router, user interface is good but labeling leaves a little bit to be desired. Performance, ease of set up and use are all top tier. One of the coolest thing it does that I haven't seen from my previous Linksys routers which I had always sworn by is the ability to still control almost everything this router can do while in access point mode. I'm not sure if that's become the new standard but it is a huge game changer since I use a firewall and really just need this for wifi signal. Parental controls, iot networks all being isolated and controllable from the router interface instead of having to go into the firewall and setting everything up via Mac address is a huge quality of life improvement! Signal is strong, fast and I cannot recommend this router enough

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    Asus wifi router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed. Easy to set up. App works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was seamless, and it automatically detected all of my devices. I made sure that I installed all of the updates before it started adding all of the devices automatically. I installed the app first, and then it walked me through the installation. I haven’t experienced any issues that some have reported. It boosted my speeds significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Range

    Rated 5 out of 5 stars

    My ASUS - RT-BE92U evaluation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS RT-BE92U is an excellently designed tri-band router. It has a good range of all three wifi bands and can handle the advertised number of simultaneous connections. I rate its performance as being very satisfying. The experience with ASUS support has been challenging, as their response time falls below reasonable standards. I recommend purchasing the BestBuy extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS - RT-BE92U BE9700

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the recycle program and brought in a old asus router for 15% price reduction. I powered down the entire house then hooked the router to the modem with the modem switch off, I powered up the house and when the modem was booted I turned on the router. I then turned on the wired desktop and opened edge browser and the setup page came up after a bit. Setup let me separate the three bands and then asked me to create a IoT channel for all my old doorbells , thermostat and cameras which was a problem because I didn't want to give each device a new wifi password so the IoT channel I created had the same password as all the other channels to get things kind of going. It did a firmware update then I logged into the router to finish setup. I setup the security and did a scan and fixed everything it said to until the scan was all green. Than I gave all three channels all new passwords since all my cams were on the IoT with the old password. I got into IPV6 tab and enabled it and did a restart to get it to upload settings for it then went to firewall tab and enabled a few things. All 12 cams are on the 2.4GHz and are working as they should so far. All the network is working good also. I have a fan blowing on the bricks, modem and router and the cpu usage is very low and memory at about 65% usage. I use Surfshark VPN and setting it up again from scratch was quite smooth and is working great. Nord has always been slow and a bit of a pain to keep working for me. It hasn't been 24 hours yet but I think I won the silicone lottery. I did get the four year geek squad warranty and it was on sale also. The setup made me fix a bunch of security flaws with my home network the older asus routers don't do during the first setup. I will keep a eye on the power brick as it seems to be dying for some.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fast WiFi with a major flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a multi-gig fiber connection to my home and this WiFi router has allowed me to benefit from those speeds wirelessly. Setup was pretty easy and the interface and app are great. One flaw though… and it’s a big one… if left running for several days the router will suddenly cease working. While it still broadcasts WiFi I am unable to connect to anything. I was able to avoid this issue using the built in automatic restart feature in the router to restart it every night.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Zachary,

      We sincerely apologize for the wireless connectivity issue you're experiencing with the ASUS RT-BE92U Router and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501038506-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Troubleshooting] WiFi signal is often disconnected -  https://www.asus.com/support/faq/1030641/ Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A new firmware may have resolved most issues..?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned far too many routers, from every brand, my favorite units have generally been from Asus. This unit has had a few random restarts but it's honestly worked as expected other than that. There is a new (non-beta) firmware as of 2-17-2025 that seems to have improved CPU usage, it's far more balanced, and I no longer see temperature read errors in the system log. I was honestly considering a return after a couple of those random restarts, but in typical Asus fashion, this unit has improved with each firmware update. My suggestion is to update to the latest firmware, do a factory reset and then adjust your settings as needed (be sure to back them up).

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good router for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new router ASAP because one of my cats chewed on the power cord and shorted something out. I had the Asus GT-AX11000 which was an amazing router in its own right and it had twice the range that this one has. Upgrading to WiFi 7 was not in the plans. What I like is that this router has the 6 gHz band on it. At first, I thought that ALL WiFi 7 routers had that band, but that is not the case. My FireTV stick seems to pick that band automatically and it is very reliable. If I had my choice though, I would prefer to use my other router if it still worked, but this one does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Seems good, but wifi disabled itself once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Wifi router after my netgear went EOL, I wanted to switch away from NG because their app is *terrible.* Reviews for the Asus line seemed positive and I'm a fan of other Asus products, so gave it a shot. So far so good! There was 1 day last week where the 5G wifi went offline while the non-5g were still active. The app didn't show me any suspicious devices or that my internet had any issues (there wasn't!), and everything came back to normal after a reboot. That's a little worrisome and hopefully that doesn't happen very often, but it did happen within a few weeks of ownership.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great replacement router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, so far so good. Easy to set up via cell phone. Coverage is good but will need to add extension due to size and layout of house.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Excellent for streaming and smart home devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router has a good interface with a lot of available info and options. It also covers the full range I needed, but does run hot and the RAM runs almost maxed out all of the time. With that said, those two concerns don't seem to cause any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good upgrade from an RT-AX86U to WiFi 7 and more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Router as an upgrade to the original RT-AX86U. I found out that Cox over provisions their Gigabit plan and needed a newer router with multiple 2.5 Gigabit ports. The 10G is a bonus, but own't need that for quite a while. Also like the updated Asus firmware, and that's the second reason for upgrading. Securing firmware updates for at least 5 more years. I've had this router for about 1 week today, and everything is working perfectly. I even added my existing RT-AX86U as an AIMesh node in the bedroom for wired ports there, to cut down on long runs to clean things up a bit. I think the BE92U is a good upgrade for those not needing an ultra high end router, but also want something current that will last quite a few years going forward. My setup I live in a one bedroom apartment and have the following devices: 1 late 2015, 27" iMac 2. 4 Amazon Echo(s) 3. 11 Wiz connected smart bulbs 4. a 2016 Sony TV 5. Various streamers such as a 2022, Roku Ultra, 2019 Shield TV Pro, and Apple TV 4K (3rd Generation), and an ONN 4K Pro streamer. and my iPhone 15 Pro Max, and an old iPad Air 2. Either way this router easily handles these devices and the high end gaming features aren't required here. For a sing person that has a reasonable setup, the really high end routers are overkill both in price and features. Wit Asus, it's nice that they have options and with any router you get, you're almost certainly guaranteed the core features that make it an Asus router. Overall, been really happy with this router and get my full speeds I pay for now, on supported devices. So, yes I would absolutely recommend this router. Also, for those reading reviews from those giving the product a 1 star for pre-mature failure, take it with a grain of salt as bad batches of any product happen, but it's rare. My RT-AX86U was purchased in 2022 from Amazon (Gundam edition) and it's still stable and works today. I just needed an upgrade. So yes, I would also consider Asus Routers stable. Also,, before I leave this review. Keep in mind any issues people report maybe environmentally related, or the person may not have the experience needed to fix the problems. Everyone's setup is different and with anything Your Milage may Vary.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Best router from Asus yet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this router even if you don't own any WiFi 7 devices yet. It really made a difference with the WiFi since now everything flows more efficiently and the range of the WiFi is now far better. Also you get the 6GHZ band which is quite fast when in range. Don't expect 6GHZ to reach very far and it's quite normal for it not to since that's just how physics works. Higher bands are easier to block out with walls. The security features of this router are really good and I love how easy it is to setup your network just the way you like. I personally like separating my iot devices from everything else for security purposes. This also has a built in firewall that is actually pretty decent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    ASUS RT92

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick and easy! Works very well! The setup was easy with the built-in guide.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Off the chart!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations in all categories. This router will deliver the speed of your plan like none other that I tried - 5 or 6 including Spectrum's! the website: www.asusrouter.com offers settings and configuration options beyond belief. You may select your network frequency - 2.4, 5, or 6 and you can enable WiFi 7 if your devices will support. After tinkering, my devices ran better with JUST the 5.0 GHz instead of all 3 enabled. AND with Wifi 7 set to off. (Good to know the router will handle those if needed later.) And there is a setting to schedule an automatic reboot say once a week at 3:00 am if you ever need that. Let's be realistic that with multiple variables involved a router reboot is sometimes necessary and Asus has come up with the path of least resistance to let YOU control that! BestBuy offers a trade in discount and I had a network card no longer used and worth little and received a $45 discount providing the icing on the cake! So why are you paying the cable company to lease their modem FOREVER when you can get this?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is phenomenal and has provided a significant upgrade to our home. We work from home and have gamers that live here. Having the stronger networks and signal available has made a huge difference in our day to day. This also covered all of our needs in a price range that I was truly comfortable with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Range

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the bad reviews. The bugs are fixed and the router is rock solid, fast and reaches an excellent distance. Easy setup with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Tri-band WiFi-7 router at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a full-featured Wi-Fi7 tri-band router that works well as a single router or as the main router in a MESH configuration. The additional Wi-Fi protocols and the 6mHz band adds a good bit of connectivity and speed on newer devices that support them, but it is still solid as a strong router that connects well with older devices. This is the best overall router that I have installed in a number of years. It runs essentially problem free. For those that want to set or adjust the very detailed various settings, that's all available to you. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Very decent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this router Setup was easy and the phone app gives you lots of control over your network and each device connected to it. Range is great and have never had a signal issue since turning it on. Speed is fine. “Subscription less” (unlike some router companies) and offers good firewall protection without the extra cost! Price is pretty fair. Looks good. I’m a fan of Asus as quality has always been the reason I keep coming back! (Might be alittle biased, but this is my first Asus router!) No complaints!

    I would recommend this to a friend
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