Customer Ratings & Reviews
- Model:
- VG246H
- SKU:
- 6450752
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality and the reasonable price of the TUF 23.8” FHD 1ms FreeSync Gaming Monitor. Many appreciate the height adjustment, sturdy stand, and smooth refresh rate, finding it easy to use and great for gaming. However, some customers point out the limited connectivity options and lack of built-in speakers as drawbacks. The on-screen menu system also received some negative feedback.
This summary was generated by AI based on customer reviews.
Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor. No issues. Arrived with no defects.
I would recommend this to a friendGreats, highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and quality! Highly recommended!
I would recommend this to a friendworks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every thing went good. no problems worth the money
I would recommend this to a friendIt's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for people wanting to start gaming with a PC. Only downside is the 75fps limit but not even a big downside.
I would recommend this to a friendGood Beginner Gaming Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time purchasing a gaming monitor. It's a nice, crisp image...good for the price.
I would recommend this to a friendGreat for gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming, picture is good, response great size for your gaming
I would recommend this to a friendGreat product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it. The graphics are clear and the unit is very durable.
I would recommend this to a friendNot for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, didn't like the quality nor the adjustable stand, too weird and not tall enough
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear that you had to return this model. Please allow us to make your experience with ASUS a better one. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
brightness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my only problem with this monitor is that I can't adjust the brightness.
I would recommend this to a friendThe the games begin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size monitor and pretty clear. For the price I’m assuming it’s ok
I would recommend this to a friendGreat Monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for a secondary dispaly screen.
I would recommend this to a friendThe best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best , The best , The best , The best , The best
I would recommend this to a friendGood Budget Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son as a secondary monitor. It gets the job done.
I would recommend this to a friendMonitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, especially for the price. Works as expected.
I would recommend this to a friendAsus monitor is dead after 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in March 12, 2023. The screen is now fried, the image is now fractured and un readable. 4 months hoping Best Buy will replace
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KenSD,
It is really unfortunate to hear about the display issue that you are experiencing with your ASUS monitor. We can assure you that this is not the norm and is not the type of quality to expect from ASUS products. If you are unable to get help from Best Buy you can reach out to ASUS support to get your monitor serviced under warranty. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2110004937-0008" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Nice monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price second monitor//////////////////////////////
I would recommend this to a friendPerfect Gamer Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got this monitor for Christmas and he loves it!
I would recommend this to a friendLasted 2 years.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just took a crap on me out of no where. The pixels just stopped working.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Adam R,
We sincerely apologize for the display issue you've faced with the monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one. To investigate the problem further or obtain assistance with getting the device repaired, please contact our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2110004937-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS Monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent screen, wish it had the option for a DisplayPort to give people just getting into pc gaming the option for a cheaper start up.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear OneInchPinch,
We are truly sorry to hear that this monitor did not have all the features you were looking for. Please allow us the opportunity to make your experience with ASUS a better one. We recommend that you could possibly try an HDMI to DisplayPort adapter, you should be able to get one from a 3rd party retailer or your local electronics store. We do value your feedback and take negative customer service experiences very seriously. We stand behind our products and we will continue to strive towards improving our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide your case number "N2110018329-0006" for reference. We will do our best to provide a quick resolution to your case. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Terrible Monitor!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son. Died after a year and a half! Do not purchase!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DarleneL,
We regret to learn that you are experiencing display issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number ( N2110004937-0010).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1012723/