Customer Ratings & Reviews
- Model:
- FX706HE-211.TM17-1
- SKU:
- 6485599
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the performance, RAM upgradeability, screen size, and keyboard of the TUF Gaming 17.3" Laptop. Many appreciate the graphics capabilities and ample storage. However, some customers express concerns regarding battery life, Wi-Fi connectivity, and the laptop's tendency to overheat during extended use. The overall experience appears to be positive for many, but potential buyers should be aware of these drawbacks.
This summary was generated by AI based on customer reviews.
Bad Wi-Fi adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wi-Fi adapter keeps disappearing. I’m unable to use the laptop without a Ethernet cable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry to hear that the wireless adapter failed to work. This is not the kind of experience we want our customers to have. Have you tried to re-install the driver? Please attempt these steps below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/us/support/FAQ/1015073/
Not good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad. Sounds very low. The graphics are not great either
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TriptiR,
We are sorry to hear about the unfortunate experience you're having with the volume and the graphics on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you back up your data and perform a system reset. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad bad bad please don’t buy really bad over heats not enough ram bad
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the overheating issues you're having with this model. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference. Thank you for choosing ASUS. Best Regards, Joan ASUS Customer Loyalty US Support [Notebook] Troubleshooting - Overheating (Fan) issue of ASUS laptop: https://www.asus.com/support/FAQ/1015064/
- Pros mentioned:RamCons mentioned:Heat
This is ok for timing gaming sessions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I game on this pc everyday for hours on end and im starting to get over heating problems like playing world of warcraft i have cleaned the system on a regular and it doesnt help my temps average out to about 89c to 99c when gaming on world of warcraft i got a cooling pad on the way hoping this fixs my issue with the laptop also i added a 16gb ram stick and a Samsung 980 1tb Ssd
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kendall,
We're sorry to hear that your unit is overheating. This is not the quality of service expected from ASUS. Please allow us to make your experience with ASUS a better one. Are you using your device on a hard, flat surface (like a table or desk) rather than a soft surface (like a couch, pillow, bed, or your lap)? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2107044395-0014) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015064/#:~:text=Make%20sure%20the%20vents%20aren,to%20perform%20at%20its%20best.
- Pros mentioned:SpeedCons mentioned:Battery life
Great gaming laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it claims it does. It's fast and updated to the newest windows. Playing games is good and fast. Although the battery can be better and improved.
I would recommend this to a friend Ram upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does anyone know what kind of ram in specific this laptop has? I want to add another stick in. Thank you
I would recommend this to a friend- Cons mentioned:Battery life
Zero stars. Spend your money on something else.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ZERO STARS!!! Bought this a year ago. Started out with wifi adapter issues (some problem with a mircosoft update that erased the wifi adapter driver it seems) and it has been randomly shutting off for about 10 months now. I checked with geek squad, ASUS, online sources (forum stuff), zero help. Should have lemon laws for computers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Judds,
We certainly understand your disappointment and the inconvenience this may have caused.
If the WIFI adapter driver was corrupted, you can reinstall it. The driver is available for download at: https://www.asus.com/in/supportonly/fx706he/helpdesk_download/. Regarding the random shutting down, find out if a specific application is triggering the issue. If so, please check if the application is running with the most current version. Also, install update if Windows, chipset and video drivers are outdated.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Ram
Buy it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job intended for an economical fee and it is up-gradable in the ram department to 64Gb and extra hard drive slots inside. It serves it's purpose.
I would recommend this to a friend Great all-around laptop with some Gamer bonuses
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my tried and true G72GX after many years of trusty service. Got a great deal on this one, bought mostly to run mid-load games (Zwift, EQ2) and MS Office/web use. Super happy with the quality of the display, battery life, and general look and feel of the laptop. Will be boosting the RAM, but other than that I expect this will last me for another few years.
I would recommend this to a friend- Pros mentioned:Performance
5 Stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love is laptop I have been playing World of Warcraft on it and it runs like a dream.
I would recommend this to a friend GPU Failing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it just over a year and now it appears the GPU is failing when playing a variety of games, possibly the VRAM. It will freeze with a lot of artifacts on the screen. I've always had the laptop propped up and watched the temps average 80c playing demanding games although the fan intake openings from underneath appears to be poorly designed. I'm passed the warranty period and since the problem is becoming more frequent I can't risk playing any more games.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Corey,
We do understand your concern about the system temperature htting 80C.
To improve or reduce the high temperature, please check if no obstructions exist on the air ventilation. Please try to configure the game or video settings to the most efficient settings without compromising the video quality. Disable processes, services and applications not needed in the Task Manager while gaming. We recommend using a cooling pad to help in heat dissipation.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
How upgradable is this laptop…?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking to see how upgradeable this is. ie…extra M.2/SSD and RAM
I would recommend this to a friend- Cons mentioned:Wifi
Came with sound and wifi problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has the enough power to play most games, it was a great deal when it was at $750, nevertheless, I wasn't able to use an USB mic in this computer because the audio recorded was stuttering, plus after a couple of days the wifi card started to fail. Even though I contacted support and followed many guides online, the problem still persisted and I had no choice to return this laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Davidtorres,
We're sorry to hear about the unfortunate experience you're having with the sound and wifi issues you're having with this model. Based on the issue you described, we would recommend that you have this unit sent in for servicing so we can have our team look into this issue and provide a solution.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
I Got Scammed, didn't get the correct one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't have 8gb ram, 3.60ghz, 512gb storage, 17.3 inch screen display!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lordcore,
I'm sorry to hear that you didn't receive the unit as advertised. What you've experienced was not intentional and this is a random case. If possible, can you please provide me with your serial number at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support