Customer Ratings & Reviews
- Model:
- TUF GAMING Z690-PLUS WIFI
- SKU:
- 6486293
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the TUF GAMING Z690-PLUS WIFI motherboard's DDR4 support, extensive USB connectivity, and ease of use during setup and configuration. Many appreciate its strong performance and feature set, finding it suitable for gaming and general use. However, some users note the limited RGB lighting options and find the price point to be somewhat high. The motherboard is considered a good value for its performance and features by many users.
This summary was generated by AI based on customer reviews.
DOA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 DOA mother boards. Could have just been my luck.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Antonio,
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard is DOA or your build is not booting up successfully. No boot or no POST can either be any of the hardware (CPU, RAM, PSU), installed on the motherboard, including the motherboard itself. To resolve the issue, please verify all hardware meets the requirements of the motherboard, are working properly and installed correctly on the motherboard. We recommend testing the motherboard outside the case in order to determine if all hardware are correctly installed. Also, we recommend clearing the CMOS every component change or installation.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Don’t Settle.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a pain to install drivers. Don’t know where I went wrong, but the audio didn’t work for me. I’d look at other options before settling for this one. It is a nice looking motherboard though. Shame that it didn’t work out for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that you had issues installing the driver. As for the audio, are you seeing an error code in the device manager? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
I would avoid this Motherboard!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 4 months ago. Of all of the items I purchased for my gaming system upgrade, this was my biggest regret. It has been a very poor choice for overclocking. It has been unstable for even the most basic overclocking. So much so I no longer over clock on this MB. Worse than that is the constant USB issues. The motherboard will just shut down the usb ports so the keyboard and mouse are completely dead. I have to reset the cmos every couple of weeks. This is not an overclocked system. I have always used ASUS in my build but this is now the second product I purchased of their that was just terrible. I am now looking to replace my motherboard with a non-Asus a couple months after buying this one becuse its so unreliable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with overclocking your unit. Rest assured we will have this review passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
DEAD ON ARRIVAL.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One star due to the MB. Being DEAD ON ARRIVAL. The A2 DIMM slot is toast. The power hook up is weird. The ATX plug is fine but Corsair power supply doesn't come with the extra 4 prong plug.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Turnip,
I'm sorry to hear that the motherboard came dead on arrival and the RAM slot failed to work. This is not the kind of experience we want our customers to have. Have you tried to reset the CMOS battery? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to contact me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1039574/
Troubleshooting - https://www.asus.com/us/support/FAQ/1042632/
DO NOT BUY
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is listing this as "ASUS - TUF GAMING Z690-PLUS WIFI" while it is actually "ASUS - TUF GAMING Z690-PLUS WIFI D4" the one they are advertising it supports ddr5 but the one you actually get is ddr4.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry to hear about the incorrect listing. This will be passed over to the relevant department. Our specs do indicate that this model (TUF-GAMING-Z690-PLUS-WIFI-D4) supports DDR4. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Ddr4
Unble to give it a review!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my build, but i didnt want to drive 60 mins to Kansas City, Mo to pick it up. So i changed it for Asus Rog Strix Z690-e Board. I should have got this one being its DDR4 motherboard and the z690-e board is DDR5 only. DDR5 Which is more expensive to buy and slower, if your trying to build a gaming computer.
I would recommend this to a friend - Pros mentioned:Performance
great gamer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This board preforms great for gaming and general use
I would recommend this to a friend