Customer Ratings & Reviews
- Model:
- USBBT500
- SKU:
- 11114381
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great would recommend 100% price is good as well
I would recommend this to a friendExcellent Future Ready Bluetooth Adapter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Bluetooth Adapter for those who need it. I used this adapter for my PC which unfortunately my motherboard did not include WiFi or Bluetooth so I use this for Bluetooth. This is a bluetooth 5.0 adapater, so it supports low power bluetooth, as well as faster transfer speeds. (So I would recommend plugging this into a USB 3.0 port, even though this is USB 2.1 just to make sure you don't bottleneck anything, unless the amount of USB 3 ports you have is an issue) For price? I can't help but wonder if you MIGHT be able to buy this cheaper elsewhere, HOWEVER in my experience small dongles like this don't differ much in price by retailer unless one has one on sale.
I would recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My desktop had faulty bluetooth to where the connectivity wasn't stable with any bluetooth device. This created a 100% stable connection with bluetooth headphones and the distance is great.
I would recommend this to a friendEasy setup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy plug and play setup. The Bluetooth in my PC stopped working. This was an easy and inexpensive solution to get it back.
I would recommend this to a friendGets the job done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took this with me on vacation to amp the signal in a wooded area and it did the trick. It did lag a few times but it wasn’t for long periods of time.
I would recommend this to a friendasus worked great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.served it's purpose. did exactly what i got it for needed it to connect headphones.
I would recommend this to a friendBluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This connects easily with my Bluetooth speakers when i want all to hear and with the air pods when everyone else wants silence. Im on windows 11.
I would recommend this to a friendExactly what I needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My motherboard has a combined wifi/bluetooth that was causing irritating interference. Internet is hard wired for speed anyways, so I disabled on-board drivers, plugged this in, and now everything works perfectly
I would recommend this to a friendadapter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed this for a laptop that didn't have built in bluetooth. Workss perfectly
I would recommend this to a friendPerfect for need
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my need. Built gaming PC with MB that did not have wifi. Slapped this in, easy to setup and was connected in no time. Great speed on our 1Gb Fiber connection.
I would recommend this to a friendGreat Product -- Worth every penny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an A+ Bluetooth adapter. Works great with bluetooth keyboard and Mice. Airpods work flawlessly with it. 5.0 version helps so much I do file transfers over bluetooth now with Windows11 and MacOS or IOS/iphone/ipad
I would recommend this to a friendGood dongle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple plug in play! Purchased this when Bluetooth drivers on my dell kept crashing. This dongle saved me frustration. The drivers were automatically installed and was able to pair my mouse and use immediately. The quality looks great too.
I would recommend this to a friendPerfect solution.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth on my laptop took a dive. Bought this little guy, plugged it in, and was back up to working in no time. Only minus is that the plastic logo cover broke off, but that is just cosmetic and not worth deducting any stars.
I would recommend this to a friendDepends on what you use it for
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it's job but wouldn't recommend using a blue tooth controller I've tried using my xbox one elite controller and it will randomly disconnect in the middle of a game, however I've hooked up a bt speaker and it worked great.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JosephG,
Thank you for your feedback regarding the ASUS USB-BT500 Adapter. We’re glad to hear it worked well with your Bluetooth speaker, and we sincerely apologize for the connection issues you experienced when using a controller. Your input is important, and we will ensure it is shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2108018926-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Quality product
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus is a strong brand and this is another product that theyve put out that doesnt fail. Gets the job done & no install needed, just plug & go
I would recommend this to a friendGood value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended but didn't help my situation. Regardless solid unit! Will keep around for future needs.
I would recommend this to a friendMust have to add Bluetooth Feature to your PC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have to add Bluetooth Feature to your PC. I was having an old pc and I needed Bluetooth feature in it to connect to an external Bluetooth Speaker. This small looking device came to the rescue. 5 stars.
I would recommend this to a friendGreat product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connectivity, low latency, quick setup, easy to use.
I would recommend this to a friendUseful Bluetooth Dongle
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely useful if you don't have on-board Bluetooth. Easy to use and connects every device I've tried
I would recommend this to a friendAwesome until it wasnt
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to use it after not for a year or so and now it doesnt work for some reason.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RonaldGardner,
We are sorry to hear that your ASUS USB-BT500 Adapter is no longer working after being unused for some time, and we sincerely apologize for the inconvenience this has caused.
To help resolve the issue, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2105013668-0033" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Cannot install ASUS USB bluetooth adapter successfully: https://www.asus.com/support/faq/1043965/
