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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 215 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 215 reviews
  • Rated 3 out of 5 stars

    Specs good, screen not so much.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is amazing for the price, I7, and the build quality is solid, even though with plastic chassis, much sturdier than the equivalent Dell and HP. But for me, the screen was almost unusable, any slight angle from direct causes it to wash out immediately.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alex K,

      Thank you for sharing your experience with the ASUS X1404VA laptop. We're pleased to hear that you’ve found the performance and build quality to be impressive, especially at its price point. We regret that the display quality did not meet your expectations. Your feedback regarding the viewing angles and screen usability is important and will be passed along to the relevant team for further evaluation.

      To help improve your screen experience, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504005745-0043" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Main (Internal) Display problem -  https://www.asus.com/support/faq/1015072/ Asus

  • Rated 5 out of 5 stars

    A good recommendation from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a solid laptop with decent memory and speed but at a good price. I researched several and had an idea of what I wanted. The sales associate listened to my requirements and showed me several options. By far this laptop seemed to have everything I wanted and was reasonably priced. I got it home, transferred everything from my old laptop very quickly and have been more than satisfied by the speed and quality of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and compact

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college laptop and great price! Fits easily in her backpack and holds charge well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Asus Vivobook 14” Good or Bad Choice?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently started using this laptop. The advantage that I found using this laptop is its light weight compatibility and portability. The battery life life is also supportive. But the major problem that I am facing is that the cursor does not always function properly(have to press multiple times) and multiple tabs start to appear out of nowhere sometimes.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Atimsus,

      Thank you for sharing your experience with the ASUS X1404VA laptop. We are glad to hear that you appreciate its lightweight design, portability, and supportive battery life. We sincerely apologize, however, for the issues you are experiencing with the cursor responsiveness and multiple tabs opening unexpectedly.

      To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504007925-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Notebook] Troubleshooting - Touchpad abnormal problems -  https://www.asus.com/support/faq/1042539/ Asus

  • Rated 5 out of 5 stars

    Quality computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, no issues. Nice display and good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop with minor issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first was hesitant to purchase due to only 12 GB RAM and only 512 GB storage. Laptop is very fast with those specs. Only reason I returned was due to the lack of a backlit keyboard. Great deal on Open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son fo christmas to go along with his 3d printer. He had it set up within minutes! Great quality and screen is crisp n clear. Perfectsize!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and fast fast fast! Love the small footprint and the blazing speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    University Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for university. I made the switch from apple to this and it's pretty good so far. It doesn't sound like it's about to take off and doesn't get hot much. Easy to maneuver through and gets the job done for turning in assignments and such. Would recommend. It has a lot of memory which is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised - lightweight, fast, good graphics, good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent 14" laptop for an economical price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really needed to replace her old laptop, and we found a great deal on this laptop at Best Buy. It is working great for her, and we are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus Laptop is a very fast laptop Easy to use and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very fast, its no nice the camera and long battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value. I wish it had 16gb of ram instead of 12 but overall this laptop performs pretty well. It’s a gift for my mother so it’s more than plenty for silver surfers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box laptop works perfectly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Open box clearance laptop for a great price. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    college made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    college work has never been so easily completed this laptop takes performance to a whole new level, will recommend to any one going to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome laptop that provides all the capabilities I was looking for. Best buy is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivobook laptops are widely regarded as good budget-to-midrange machines for everyday computing: web browsing, office work, streaming, document editing, light programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new ASUS-Vivobook Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the ASUS-Vivobook computer I recently purchased. The 12gig memory allows me to upload/download items quickly as well as move from one item to another. The keyboard is quiet and the graphics are crisp. Excellent computer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. I bought it as a present for my nephew and it has been working pretty good so far. It's light so convenient for carrying it around school

    I would recommend this to a friend
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