Customer Ratings & Reviews
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- Model:
- X1404VA-I712512
- SKU:
- 6612885
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Vivobook 14's overall performance, fast processor speed, and impressive battery life. Many appreciate its portability and lightweight design, making it easy to carry around. However, some customers have expressed concerns about the screen quality. Additionally, a few have noted the presence of fan noise during demanding tasks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Easy purchase just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop.. worjs freat for colledge def recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted this to my niece! She loves it! Got this laptop on sale. Did not disappoint.
I would recommend this to a friend - Pros mentioned:Overall performance
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect Just what i was looking for. Good price too
I would recommend this to a friend - Pros mentioned:Overall performance
Exelente computadora
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product met everything mentioned in the advertising
I would recommend this to a friend Good kids computer if you can find it on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this laptop but after 4 days of bad viewing angles that seemed to worsen each day along with the poor color resolutions (reds appeared violet) I started to question my decision on buying this laptop but I really liked the speed of the i7 and I liked the blue (almost black) case so I planned on keeping it until the 5th day the track pad became unresponsive. After a restarting it was fine again then it happened a few more times and that's when I made the decision to pack it up and take it back. Customer service was great and the return went smoothly thanks to Best Buys 14 day return policy. I'm not recommending this particular laptop but I do recommend purchasing from Best Buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Reviewer713,
Thank you for sharing your experience with the ASUS X1404VA laptop. We apologize for the inconvenience you encountered with the display quality and trackpad responsiveness, which led to your decision to return the product. Your feedback is very valuable to us, and we will ensure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2504005745-0050" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Simple yet powerful device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this purchase. It helps me for my office tasks, my son is also using this for his school
I would recommend this to a friend Asus Vivobook 14
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars for fast charging, 3 stars for short battery span, 3 stars it drops the wifi connection frequently, 3 stars it stops playing reels on facebook. You have to close your browser and reopen it, then it will play reels again. The price was right with it on sale. Size it wonderful. 10-key pad on touch pad is terrific.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michg,
We're sorry to hear you're experiencing battery drain and Wi-Fi connectivity issues. To help resolve this, we recommend reviewing the troubleshooting steps outlined in our FAQ. If the problem continues, please reach out to our support team at https://www.asus.com/us/support/CallUs so we can further investigate or assist with repairs.
At ASUS, we stand firmly behind our products and are committed to delivering exceptional customer service. For additional assistance, feel free to email us at [email protected], referencing case number N2504005745-0036. We'll do our best to resolve your case promptly.
Your feedback is invaluable and helps us improve our support experience. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Troubleshooting - Short Battery Life (Rapid Battery Drain) https://www.asus.com/support/faq/1043914/
FAQ-Troubleshooting - Wireless Network (Wi-Fi) Issues https://www.asus.com/support/faq/1015073/
- Pros mentioned:Overall performance
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good laptop for a very good deal. Would recommend.
I would recommend this to a friend Best Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Researched this item for best deal and Best Buy was it. It may have been a few bucks more here, but getting the total protection for free more than made up the difference.
I would recommend this to a friendcollege made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.college work has never been so easily completed this laptop takes performance to a whole new level, will recommend to any one going to college.
I would recommend this to a friendnice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice laptop, love the quiet blue color, love the design
I would recommend this to a friend- Pros mentioned:Overall performance
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Works very well with no lag at all .
I would recommend this to a friend - Pros mentioned:Overall performance
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Good for college students. Working nice.
I would recommend this to a friend Mike D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed, easy to use. An improvement over previous model.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vivobook laptops are widely regarded as good budget-to-midrange machines for everyday computing: web browsing, office work, streaming, document editing, light programming
I would recommend this to a friend- Pros mentioned:Overall performance
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent slim laptop. Fast, easy, lightweight. Great features.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for price and meets my needs .. highly recommend for general purpose.
I would recommend this to a friend - Pros mentioned:Overall performance
Good laptop for what I need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do. Got it at a great price. I'm happy with my purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Fast and Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase, was a good price and works fast. Great for work.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer, I can recommend this product, is the best
I would recommend this to a friend
