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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 361 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Vivobook 14's affordability, ease of use, and decent performance for everyday tasks and basic programs. Many appreciate its lightweight and compact design, making it highly portable. However, some users point out that the screen resolution could be improved, and a few mention concerns about storage capacity and fan noise. Overall, the laptop receives positive feedback for its value and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 361 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Amazing, Fast, Light, Long battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this computer! The battery last all day, its very portable and lightweight still! Memory is great for the cost, ive purchase more expensive laptops that performed much slower. Its starts and shuts down very fast and doesnt appear to have any manufacturing issues. Overall 5 out of 5 and ill be purchasing Asus products from now on, specifically from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ideal for me since I only use it for homework, it was inexpensive and I was offered a payment plan as well. The battery life so far is adequate, it's a decent speed no lagging, and I like the fact that it's lightweight with a large screen. So far it's perfect for my needs!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed
    Cons mentioned:
    Screen resolution

    Rated 3 out of 5 stars

    Best Buy filter let me down.....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice for what it is, but for my particular usage it does not do the trick. Best Buy notes that his has a number pad, something very rare on any size less than 15.6. ASUS has a nice tech upgrade where they include the number pad in the touchpad. Unfortunately, though Best Buy states it is included in this model, turns out upon receipt it is not. Deal-breaker for me and I'll be sending it back. Screen brightness is a bit weak and not terribly bright, but there are some nice screen options that help offset that a bit. In limited usage, battery seems strong, snappy Ryzen 3 chip and form factor is very nice.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chris,


      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously. Alternatively, please see the link to the ASUS ZenBook 14 which has a Number pad built into the touchpad.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2202028645-0029) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support


      ASUS ZenBook 14 - https://www.bestbuy.com/site/asus-zenbook-14-laptop-intel-core-i5-8gb-memory-512gb-ssd-pine-gray/6472030.p?skuId=6472030 Asus

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Little Laptop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little laptop for what we needed it for. We can do so much on our phones these days and both of our jobs and our kids' school provide us with laptops/Chromebooks for work or school related things. We use this for random things we can't do easily on our phones. I have an Xbox Series X, so I don't game on this, but I have downloaded the old Command & Conquer Red Alert on this and hooked this to my TV for that and it worked fine for that, but I doubt it could handle newer video games. I've used it as a second screen when multiple sports were on at once and it's done well for that as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, lightweight, powerful little machine. Easy to use, excellent price. Very happy with purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Notebook, especially at sale prices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this notebook/laptop for my wife. Made a great present and works great. Really great value at sale price to get 8gb ram memory with a 128gb ssd. Most other notebooks/laptops at this price only had 4gb and had less storage, and not even with SSD so at this price with specs made it a no brainer to get. Thanks Best Buy for putting things on sale, as i never buy stuff at regular prices. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A good little workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sweet little thing that works hard and gets the job done. I'm still adjusting to the smaller keyboard (it's driving this 100wpm touch typist nuts) and have to negotiate with MS almost every time I log on (I'm NOT a fan and use alternate software but they keep asking me to "finish"). As to the ASUS, it's a good size with good memory and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Screen resolution

    Rated 5 out of 5 stars

    Budget Gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best values in the "budget laptop" category. The bezels are thin and the screen resolution is quite sharp. I wish it were just a bit brighter, but that is not a deal breaker for me. The processor handles everyday tasks with ease. Fast booting up and shutting down.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Delighted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size of the laptop. Like that it is light weight. Like the speed of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen resolution

    Rated 3 out of 5 stars

    Subpar Budget Laptop, Some Redeaming Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent budget laptop. Not worth $400 though; wait for a sale. I managed to pick one up for $280. Even at that price, it's a bit underwhelming. My biggest complaint is the screen. For this price, a 1080p resolution screen should have come standard. It is very difficult to look at if you're used to full HD. The viewing angles are terrible, the colors are way off, & it looks like a monitor from the early 2000s. Beyond that, connectivity is pretty good, great battery life, & the build quality is good. Asus is a solid brand with excellent reliability. They are my first choice for PC hardware. Easily upgradeable laptop (memory & storage). Overall, moderately disappointing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Adam,


      We're sorry to hear that the Display has bad viewing angles and colors. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2210039793-0007) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Vivobook Fast and Easy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS Vivobook is fast and easy to use. It is even easier to use when one installs the updated Open Shell, which makes Windows 11 menus easier as that now look and act like those of Windows 7, which is easier for older folks to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great laptop, Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop, great portability and battery life. used for streaming and schoolwork, never fails to keep up with daily tasks with a sleek design and budget price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    What I was looking for..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really say I was excited about having to buy another laptop. The original laptop was also bought at best buy and long story short the charger tip ended up broken inside of the charging port.. unable to get t out and no insurance on this purchase, I ended up with a brand new laptop that couldn't be charged. I just needed a super basic laptop that wasn't complete crap. Was grateful to find one at a decent price so I bought it and so far I've had zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and works very fast it has help me play many games and online work and it runs smoothly with no errors I would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop to go general simply everyday tasks. Not a powerful machine, but competent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Pretty nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for a good price! Runs incredibly smooth actually played a few high fps games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful laptop for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great on performance and memory for normal use. It’s great for low resolution games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick work. Battery lasts 2 weeka on standby. It is always quick to load and has amazing speakers

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop for the price from ASUS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price, fast enough processor, good RAM memory and decent display. a good value for the very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this lap top for a few months now and it overall runs very well. If you have too many games installed it will slow down though. For example, I have the sims, Roblox, house flipper, and Minecraft and it runs slower. I would recommend keeping it at 2 games for high performance.

    I would recommend this to a friend
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