Customer Ratings & Reviews
- Model:
- F512DARH36
- SKU:
- 6444335
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the affordability of the VivoBook 15, describing it as a "decent laptop for the price." Many also praise its speed and thin, lightweight design, calling it "light, fast, thin, and sexy." On the downside, some users complain about the fan noise and battery life, with one user noting that the battery suffers due to the upgraded hard drive.
This summary was generated by AI based on customer reviews.
GamerMom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for homework and online learning. Haven't use much but it's a great buy.
I would recommend this to a friendNice little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely serves the needs of my college student. It is a very nice clean system.
I would recommend this to a friendMy laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this laptop, I am pleased with it so far.
I would recommend this to a friendGood Simple Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the keypad on the side! Gets the job done while not too heavy.
I would recommend this to a friendGreat buy !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still getting used to this laptop but overall I love it !!
I would recommend this to a friendMrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to work with. Speed very good. Screen just the right size.
I would recommend this to a friendExcellente
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and quality for the price of a small laptop.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product works perfectly !! Highly recommend.
I would recommend this to a friendNice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice product. Quick delivery. Bought for daily use
I would recommend this to a friend- Cons mentioned:Ethernet port
No Ethernet connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop does not have a Ethernet connection … I work from home this laptop is not good for person who works from home
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TB2830,
We certainly understand the inconvenience this may have caused if the laptop doesn't have a Ethernet port.
The laptop has an onboard WIFI controller in order to connect to your local area network. However, if an ethernet connection is required, a USB to Ethernet adapter can be used to connect to your network.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Expected much more!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly disappointed with this laptop. The specs are decent enough for day to day and work activities, but I think there's an issue with the network/wifi adapter as it's extremely slow even with a 1 Gb Fios wifi plan.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the issues you're having with the connection on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you follow the steps in the FAQ below to resolve this issue. Here's the link: https://www.asus.com/us/support/FAQ/1015073/.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:BrandCons mentioned:Freezing, Performance
VivoBook series not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually bought the AMD Ryzen 5 14 inch version of this laptop from best buy. But for some odd strange reason you can no longer find it on this website. Overall I bought the upgrade version of this laptop and I must say I was a little disappointed with the quality of performance. I chose Asus since I do trust their brand but the development for these laptop series was sub par. Initially the performance of the laptop is great. However, after about 6 months it started freezing a lot . I have had to restart the computer many times, which is not something that you should have to continuously do with a new laptop. The mouse pad starts deviating or acting strangely. Not sure if the freezes are due to how the OS was develop in handling deadlocks. But overall I would stay away from this laptop model. Although it has amazing specs for the prize its performance is just not worth it at all in my opinion. Spend a little more money for a better one. Overall ASUS is still a good brand for laptops I have another one that has lasted 10 years that I still use. It is just this one that fell short this time.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alberto,
We certainly understand your disappointment and the inconvenience this may have caused you.
All ASUS products undergo intensive quality control testing and inspections, this is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage. To resolve the performance or stability issue, please chcek if the laptop is running with the most current OS update. If this was performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. While accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance.
If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Keyboard to small
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keys on the keyboard are way too small, it's seems like they are for a child
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Patricesh,
We do understand your disappointment and the inconvenience this may have caused if the keyboard size didn't meet your expectations.
Please allow some time to get use to the keyboard.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty