The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 332 reviews
Rated 4 out of 5 stars
laptop buy summer 2024
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
battery way too short, keyboard middle. network speed marginal (can be home network issue potentially). Good buy for the money but only under $500.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I need a good laptop to start learning how to code and use it for my masters program. I was recommended this laptop by a best buy employee and am really loving it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit overheat easily. I put Windows 11 Home and turn off most of fancy features. During idle, the processor load range 3-5% and CPU temperature (as registered by MyAsus app.) range 45 - 55C.
However, as soon as I start Google Meeting with video & audio (no presentation), the processor load easily jumps to 30% and the CPU temperature reach 70-80 C.
With some extra background app. running, the processor load reach 45-55% and the CPU temperature easily reach 95 C. Within 1 min. at this situation the safeguard kicked in and hibernate the system. If I disable the hibernation, then the system will just be abruptly turned off (potentially causing file system corruption).
This means, you can't ever use the CPU over 60% more than 1 min.
We do understand your concern about thermal issues. It is normal for laptop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during initial WINDOWS setup and Update. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. If the temperature is high even in idle mode, check in the Task Manager and disable any resource-hungry applications, processes or services not being used and are running in the background. These will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. Additionally, ensure Windows, drivers, BIOS and applications are updated and not corrupted. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-home/vivobook/asus-vivobook-16-oled-m1605/helpdesk_download?model2Name=M1605YA . Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Rated 4 out of 5 stars
Value for money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen and body don’t feel so rich, commensurate with the price range. But the hardware is pretty great!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretie unique and light, a really good quality on the laptop and good texture on all the frame something unique that only asus can have and give to the customer.
We are happy to hear that you are pleased with the laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2405021983-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support