Customer Ratings & Reviews
- Model:
- M1605YA-ES74
- SKU:
- 12229374
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
The best laptop in the world
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop, met all my expectations, have a very good performance since I’m a student and video games fan.
I would recommend this to a friendPretty good but be careful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty good laptop with good storage and it’s pretty fast the only bad thing about it is the durability it’s very fragile.
I would recommend this to a friendAssus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product to work or play games. Good resolution and speed.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heat laptop for the the price. Great display and fast.
I would recommend this to a friendMy kids new college laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product fir the price. Does exactly what I need it to do.
I would recommend this to a friendGreat laptop overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop overall, only issue are the fingerprints that get stuck on it
I would recommend this to a friendGood laptop for work and light gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Caught this on sale and was great value for the price. Great for most games.
I would recommend this to a friendGreat laptop but no touchscreen and inferior sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good laptop for those that do not need/want a touchscreen. I didn't realize it didn't have this feature when I purchased it. I returned it for a Lenovo Yoga 2 in 1. Another note, the sound quality is horrible. Very tinny and hollow sounding. Speakers are on the bottom which is not ideal.
I would recommend this to a friendLaptop performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked beautifully right out of the box. Setup was easy. After I removed - which was easy to do - the apps I do not want, and installed my personal apps, the laptop worked quite nicely. Very fast!!
I would recommend this to a friendCan’t go wrong with a Ryzen laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value laptop especially with the discount. Good battery life and integrated graphics
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this purchase… it works well for school, can play minor games on it as well
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Good screen. Good keyboard. Good size
I would recommend this to a friendGreat Value for money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this laptop since 8 months and it has never let me down. The battery life is solid and woks like a charm without any issues. Would recommend if your budget is around 700USD
I would recommend this to a friendNice option for school.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality laptop for schooling needs. Wife needed not a Chromebook for nursing school. Bought this as an open box item and she has been pleased with its performance so far.
I would recommend this to a friendExcellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am more than pleased. This laptop has met all my needs / specifications. I have had no issues. The performance and price are within reason. I was however, hoping to have purchased it at a bit lower price. That being said, it is an excellent laptop.
I would recommend this to a friend2 Stars at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the ASUS Vivobook 16 OLED (M1605) – Unreliable Performance and Poor Customer Support I purchased the ASUS Vivobook 16 OLED (M1605) with high expectations, drawn in by its sleek design, vibrant OLED display, and promising specifications. Unfortunately, my experience has been frustrating and disappointing, mainly due to a persistent issue and ASUS's lackluster customer support. Random Shutdowns – A Dealbreaker From early on, the laptop began shutting down unexpectedly without warning or any obvious cause. These random shutdowns occur during both light browsing and more intensive tasks, making the device extremely unreliable for work, study, or entertainment. No error messages or logs provide clues, and the issue has only worsened over time. Troubleshooting to No Avail I’ve updated the BIOS, drivers, and Windows itself, yet the problem persists. I’ve also tried various power settings and hardware diagnostics, but nothing resolves the random shutdowns. It seems like a deeper hardware issue that shouldn't exist in a relatively new laptop. Customer Support – Virtually Nonexistent Perhaps even more frustrating than the technical problem is ASUS's poor customer support. Reaching a live person is a challenge. Their phone lines are often unavailable, emails go unanswered for days (if at all), and online chat support appears to be either under-resourced or simply ineffective. Final Verdict The ASUS Vivobook 16 OLED (M1605) could have been a solid mid-range laptop, but the constant shutdowns make it almost unusable and the lack of effective customer support compounds the problem. I cannot recommend this laptop, especially for anyone who depends on a reliable machine for school or work. ASUS needs to address these hardware quality issues and drastically improve their customer service.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear 1Skeptic,
We regret to learn about the automatic reboot issue you've faced with the laptop, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please email us at customerloyalty@asus.com and include the case number "N2405021983-0005" as a reference so that we can investigate this issue further. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel I got a great laptop for the price. It had everything I wanted and needed.
I would recommend this to a friendExcellent laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to start up, not complicated, battery life is excellent, Best for students and working set up. Five stars.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a laptop with more storage and this fits the bill. The price was right and the size was perfect.
I would recommend this to a friendChristmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my new laptop. It was a Christmas gift from my son. Will help a lot with my church work.
I would recommend this to a friend