Customer Ratings & Reviews
- Model:
- X712JA-212.V17WN-11
- SKU:
- 6469399
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 3.5 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the Vivobook's price, ease of use, ample RAM and storage, and lightweight design. However, many users cite concerns regarding the keyboard quality, particularly the key color and lack of backlighting, and report shorter than expected battery life. Slow boot times were also a common complaint. The large size of the laptop was mentioned as a drawback by some users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Asus 17.3 1Tb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my experience, it is an average device, my expectations were more in the battery, the color of the keyboard does not help much, apart from that, it is a device that surpasses many for basic activities at the price it is sold and with the technical specifications, I yes I would recommend it.
I would recommend this to a friend Forex Trading
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift to start for forex trading. We enjoy the investment
I would recommend this to a friend- Cons mentioned:Keyboard quality
It would be better if...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.should have purchased model with backlit keys, Difficult to see from typing angle.
I would recommend this to a friend - Cons mentioned:Size, Speed
Do not like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. It us also really big- does not fit into standard backpack.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mesia,
We're sorry to hear that your computer is running slow. Please allow us to make your experience with ASUS a better one. We would recommend that youfollow the steps in the FAQ below to resolve this issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for students and work also 5 stars ....
I would recommend this to a friend- Pros mentioned:Ease of use
Nice, Inexpensive Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent running laptop! Easy to set up, & at as good speed.
I would recommend this to a friend - Cons mentioned:Boot time
Gets The Job Done......Slowly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is soooo slow. I can't remember the last time a computer took 3 minutes to boot and log in. The screen is fine. The keyboard is ok. The build quality is sub-par. If you need a cheap 17" laptop for browsing and have lots of time, this machine is for you. Invest in something that is slightly smaller for the same price with better specs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AdamH,
We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. Based on the issue described we would recommend that you backup and perform a reset to the device. You can use the following link as guidance. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1013064/
- Pros mentioned:Price
Good Deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Still getting used to the windows 11 system.
I would recommend this to a friend - Pros mentioned:Price
Asus 17
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great economy computer. good value and price,. all that I needed
I would recommend this to a friend - Cons mentioned:Battery life
Asus VivoBook 17
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer screen is great. Battery life is not as good as expected.
I would recommend this to a friend Sue m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome awesome awesome works exactly like I wanted would buy for entire family
I would recommend this to a friendWonderful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. Definitely a good buy love this!!! Go get one
I would recommend this to a friendGood price and good computer for the office.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We mostly use this computer on a office environment. It is great for office use
I would recommend this to a friend- Pros mentioned:Price
Computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price. Alotvof ban for you buck.
I would recommend this to a friend - Cons mentioned:Speed
Business laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pittle slow to start up, but once its open its great. I use it for my business and have no issues at all. I do scheduling, emails, training on it, and anything in between. Battry lasts a while as long as you dont have to keep waking it up when you walk away.
I would recommend this to a friend - Cons mentioned:Boot time
owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much slower processing than expected, otherwise everything is fine. It takes a long time to boot up
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carol,
We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. I'm sorry to hear that the system is running slow and I'll be happy to help you with this. Please check for programs running in the background. You can use the link below for additional steps on how to do so as well as other steps on how to fix the issue. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042398/
- Cons mentioned:Battery life, Speed
Laptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really slow, battery runs out fast, takes about 20 minutes to turn on. I don’t know what to say but feel like I got scammed. I got 1 gb down and up internet and it feels like I’m on 1 mb, really slow computer do not get this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jossue,
We're sorry to hear that you're having issues with your unit running slow and the battery and WiFi issues you're having. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
[Notebook] Troubleshooting - How to fix the short battery life problem: https://www.asus.com/support/FAQ/1043914/
Best laptop for $$$
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say I had many laptops and this one is great for the money I paid.
I would recommend this to a friendBest ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal best ever COMPU for my family used ever
I would recommend this to a friend- Cons mentioned:Speed
Asus laptop 17 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen size. Only draw back, it's slow starting up.
I would recommend this to a friend