Customer Ratings & Reviews
- Model:
- X712JA-212.V17WN-11
- SKU:
- 6469399
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 3.5 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the Vivobook's price, ease of use, ample RAM and storage, and lightweight design. However, many users cite concerns regarding the keyboard quality, particularly the key color and lack of backlighting, and report shorter than expected battery life. Slow boot times were also a common complaint. The large size of the laptop was mentioned as a drawback by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Memory
Asus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. Fast and lots of memory. Good battery life.
I would recommend this to a friend - Pros mentioned:Price
Good deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. Definitely beats Lenovo
I would recommend this to a friend - Pros mentioned:Price
Great laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right laptop for what I am attempting to do the price of the world worth it
I would recommend this to a friend Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average computer. Images are light on the screen. We do not think there is a way to create more contrast.. letters arel a light gray, instead of a strong black.
No, I would not recommend this to a friendCheck closely as to what you are buying.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales guy told me both SSD and HHD and so speed would be fine. Not true, doesn’t have SSD. my bad for not checking.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ItIsVerySlow,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2107000121-0206) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Ram
Amazing Laotop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a real good deal on this. With Intel i5 and 12 gb RAM, you cannot go wrong
I would recommend this to a friend Laptop Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer. Slightly heavier than many in that class but good for me
I would recommend this to a friendGood but very heavy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought online and it arrived safely. However, it was much heavier than I thought. I ended up returning it. I'll keep trying.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Not good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So dissatisfied with this item. Takes so long to start up and load you can literally walk away & come back to it. Everything is slow when streaming. Batter doesnt last well either. Was advertised as an awesome sale. Wasnt worth the sale price, do way its wirth $600. Dont buy!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LindaM,
We're sorry to hear about the unfortunate experience you're having with your unit running slow. Please allow us to ake your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
Love hate relationship
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop. Mouse and system a little slow. Mouse take time to catch up to speed. Had an issue with connecting to TV.
I would recommend this to a friend- Cons mentioned:Battery life
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Everything I needed. Only downside is battery life is not long.
I would recommend this to a friend Open box lap top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price, seems to be a good product have not used it a much but seems to be a little slow when starting up.
I would recommend this to a friend- Pros mentioned:Price
Asus is my go to laptop brand.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Exactly what i was looking for and it was an open box deal so very happy.
I would recommend this to a friend - Pros mentioned:Price
laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with laptop.. got it for a fantastic sale price and couldnt be happier
I would recommend this to a friend - Pros mentioned:Storage
Nice machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast. Decent storage. Great for work. Highly recommend
I would recommend this to a friend - Pros mentioned:Ram
A Real Steal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real steal; 12 GB and a TB of Hard disk space for a great price.
I would recommend this to a friend Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the features but haven't been able to get them all to work. Still trying to figure it out.
I would recommend this to a friendAsus 17.3 in laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall ok laptop so far. Very slow start up. I havent really done much with it since ive only had it a lil over a week.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gcarroll,
It's unfortunate to hear that the unit is slow. Have you tried to disable most auto start-up apps? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
Powerhouse of a laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a delight to use and has the horsepower to use it for work or play,iam throughly satisfied.
I would recommend this to a friendGood Product !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Large screen, good speed, beautiful design. I love it. I bought two of them.
I would recommend this to a friend