Customer Ratings & Reviews
- Model:
- X712JA-212.V17WN-11
- SKU:
- 6469399
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 3.5 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the Vivobook's price, ease of use, ample RAM and storage, and lightweight design. However, many users cite concerns regarding the keyboard quality, particularly the key color and lack of backlighting, and report shorter than expected battery life. Slow boot times were also a common complaint. The large size of the laptop was mentioned as a drawback by some users.
This summary was generated by AI based on customer reviews.
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter likes it. i would recommend it. fast, good screen.
I would recommend this to a friendgreat job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great job ****************************************
I would recommend this to a friendTHIS WAS A GREAT BUY.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I WOULD BUY IT AGAIN, IF I NEEDED ANOTHER OR A BACK UP.
I would recommend this to a friendGood laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for the money. No problems and does everything we need.
I would recommend this to a friendChristmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas present for my daughter going to college, she’s happy with it .
I would recommend this to a friendDON'T WASTE YOUR MONEY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money - this company does not stand behind it's product. I purchased this computer in April, it stopped charging and they are blaming me for that problem. They wanted me to pay $546 for a computer I only paid $499 for - what a piece of junk and customer service is terrible. DON'T BUY THIS PRODUCT YOU WILL BE DISAPPOINTED.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We do understand the inconvenience this may have caused you, your dissatisfaction with the quality of the product and your recent customer service experience.
All ASUS products undergo intensive quality control testing and inspections, this is a random problem. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed and the associate who helped me was very knowledgeable
I would recommend this to a friendAsus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the price. Very fast and powerful.
I would recommend this to a friendGreat entry laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it did what I needed. Surfing the web was good
I would recommend this to a friendGreat beginner laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cheap beginner laptop! The 1TB drive is a great upgrade from my old 256GB.
I would recommend this to a friendWorks great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. Use it every day................
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, love it, love it!!! So glad i got it. Best Buy made it too easy!
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. It was time for an upgrade and I'm thankful.
I would recommend this to a friendLsptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop and the features all essy to use and very portable.
I would recommend this to a friendGreat Conp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer has been amazing. Would buy this over and over again.
I would recommend this to a friendGreat Freshman College deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value with decent features for a freshman college!
I would recommend this to a friendGreat Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent starting computer for a middle school kid!
I would recommend this to a friendAsus Vivobook 17.3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, good price! It's perfect and good quality.
I would recommend this to a friendAsus user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be doing what was promised. Worth the price. Very clear screen
I would recommend this to a friendSmooth operator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Hopefully it keeps on that way amd we'll be good.
I would recommend this to a friend