Customer Ratings & Reviews
- Model:
- X712JA-212.V17WN-11
- SKU:
- 6469399
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 3.5 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the Vivobook's price, ease of use, ample RAM and storage, and lightweight design. However, many users cite concerns regarding the keyboard quality, particularly the key color and lack of backlighting, and report shorter than expected battery life. Slow boot times were also a common complaint. The large size of the laptop was mentioned as a drawback by some users.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my mom who wanted something simple but larger than the older laptop she had. This oversized paperweight is horrendous. Painfully slow (out of the box there was 4.5 hours of updates, neat), and the windows 10 s mode that promises speed and security... I can't imagine how slow that thing would be out of that mode. Yuck. Stay far far away
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Noprombllama,
I'm sorry to hear that the unit is slow. This is not the kind of experience we want any of our customers to have. Have you updated the OS? Please attempt these steps from the FAQ below. For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop, the functionality are wonderfully made and more......
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product from the greatest company !!!!
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing love it, one of the best laptops i ever had
I would recommend this to a friendAwesome laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for the price. Highly recommend!
I would recommend this to a friendBusiness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer for the money, looks good , good screen picture.
I would recommend this to a friendComputer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! This was a great purchase that I have really enjoyed.
I would recommend this to a friend- Cons mentioned:Speed
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very slow. It takes for ever to load
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Muktar,
We're sorry to hear about the unfortunate experience you're having with your unit running slow. Please allow us to ake your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks as advertised. So far, no issues found.
I would recommend this to a friend..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly into my daily routine. Good speed very good quality
I would recommend this to a friendBest online school tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good labtop for online school. It has just the right amount of speed.
I would recommend this to a friendtrackracing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the first laptop we purchased and are happy with the purchase!
I would recommend this to a friendMy laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop it works just fine and it's very good
I would recommend this to a friendIlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is easy to read. Easy to set up and download programs
I would recommend this to a friendcomputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.computers great...believe I need some assistance getting some things right
I would recommend this to a friendASUS Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the laptop and price was great and it was delivered save and on time.
I would recommend this to a friendAsus laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love it! Lightning fast. Screen has vivid colors.
I would recommend this to a friendFantastic ASUS Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS laptop is fantastic. My next purchase will also be an ASUS.
I would recommend this to a friendBeest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product,is the best I have,Higth recomendable
I would recommend this to a friendGift from daughter to mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does what I need it to do thanks! My daughter chose well.
I would recommend this to a friend