Customer Ratings & Reviews

This is my second time to buy the same laptop! So easy to use and fast! It is lightweight as well!

I usually do not rate items 1 star, but this one well deserved it. Would rate it 0 if I could. I love ASUS products and built my PCs using their parts, never had an issue. I bough this laptop 7 hours ago. Did not even get to sign into my email and it is already getting returned. For the TL;DR: Do not waste your time buying it. My 2011 G6 Pavilion running W7 on 4GB of RAM with i3 in it is faster than this laptop. Embarrassing. The initial start up took almost a hour before I could even log into this laptop. It comes preloaded with Windows 11. Not an OS for someone who knows how to operate a computer and has been doing so for many years on a professional level. Not a big deal, installed W10 hoping to relieve the slow problem. I also disabled a lot of bloatware services and MS Edge at the start up hoping to speed it up. Nope. Not happening. Can't even check my email at this point. Bought this just to do that in a fast, timely manner for my upcoming trip to Europe. Might as well just stick to my phone. I could not believe it. Even with a fresh OS, the boot time was horrible. Google Chrome would barely launch on this laptop. Just for craps and cackles I decided to open a YouTube video. The ad's audio played in the background while the screen was frozen black. That was the last try I gave this computer. I thought the other reviews were fake and underserving. Those people were right. The only reason I bought this was because it has a full keyboard (which in uncomfortable, also) and a large screen. ASUS products have always left me impressed, but apparently their laptops are to stay away from. Waste of time, gas, and money.

I am not sure what the deal is with this laptop, but it has been a total disappointment. It takes a very long time to boot up, I'm talking 14k dial up slow! Its been that way since I bought it. I have always loved Asus, but this one is just.. I don't know. I have a 10 yr old one that runs faster. One would not expect this from a Gen i5.

I'm still getting used to the newest version of widows but this cp seems to move slowly at the start up. I was expecting a faster cp with with the higher 12gb RAMs

Love the computer. My only issue is the time it takes to boot up. Seems excessive however overall good computer for the money

The laptop has a great screen. I needed this because of my poor eyesight. However. It is a little difficult to use the keyboard. It is does not have back lit keys and they a very light color. The battery life is too short. Speed is not great.

It works. It's a bit slow but so am I. Does everything I need it to do.

Very good laptop the only reason for good and not excellent is because of hard to see the letters on the key pad.

Large storage with fast memory and sharp color display.

This is the best purchase I've ever made and I love my computer, it's very durable fast and loads fairly quickly very easy to use I would definitely push another computer from Best Buy in the future definitely looking forward to maybe a bigger screen and to add Maybe monitors to the computer itself

Although I bought a product with a satisfactory code, there was no charger. but other than that, I didn't have a problem with the computer I bought. After replacing the HDD hard disk with a 256 GB SSD hard disk, the computer took flight. I live in Turkey. I provided its transfer through a friend who returned to Turkey from America. I paid here. The experience of installing such a system and purchasing a computer was both enjoyable and convenient for me.

it takes like 10 minutes to start up and the battery doesnt last that long on a single charge. too heavy.

It’s good for the price, the only thing I don’t really like it’s the battery life:(

overall this is a good laptop, I got it to run ableton and to use for writing. ultimately i should have waited until one with more memory came out, 12gb of memory is decent but its a little slow to start up, and it was also on sale 100 cheaper right after my return/price matching window closed. lots of storage but poor battery life

Good laptop with good screen. Laptop has several ports and has a nice thin profile. Easy to setup and use. Only downfall is that the letters, numbers, and symbols on the keys are hard to read due to being almost the same color. The keyboard does not light up. upbecause

A little slow but at the price it is about what I would expect from it

Since I bought this computer, it has given me many problems, it freezes, you can't download more than one or two programs because it becomes extremely slow, you have to delete absolutely everything, it is very slow to open applications or browse, it was really the worst purchase of my life.

It is a decent chromebook, but I had one that just gave up on life as it went to the OS issues. After trying to use the Recovery Ap that destroyed 4 USB sticks to try and recover, I gave up and had to buy another one because my kid uses it for schoolwork. I didn't get insurance or whatever and will try to bring it to Geeksquad to see if they can revive it later. I expect better from Asus.

This is a nice, no frills laptop with an attractive price.

This product has exceeded expectations across the board. The premium build quality and sleek design demonstrate attention to detail, while its performance remains consistently fast and reliable. Ideal for multitasking, it handles demanding tasks with ease. Additionally, the battery life outlasts most competitors in the same category, making it a standout option. A highly recommended choice for anyone prioritizing efficiency and quality.