Customer Ratings & Reviews

Pretty slow considering the processor it has. Took over an hour to set up. Takes a while to boot up after starting. Takes a little longer than normal to move from page to page. Battery life is a little shorter than most. Was going to return them (bought two) but waited too long and time ran out.

Love it. Works great, fast and easy to use. Perfect for schoolwork

Working in great condition, with 12 GB RAM, the processing speed is super fast. The screen resolution is really good. A perfect laptop for for coders with huge screen and perfect for watching movies and good for games.

This LapTop is just fine. I read all of the reviews, I realize that you can't please every one you have to overlook some things like no back lit key board, Does the system do what is was meant to do. YES.

The laptop is fine but i was unable to add the virus protection. Every time I tried to download it, nothing happens.

Purchased for work. Visually the screen is very grainy and pixilated. Very very slow right from purchas date. Would not recommend.

I bought this laptop with the intention of having an easier and more accessible platform for smaller tasks - a quick search, mindless home improvement scrolling, online shopping, etc. - as well as some possible future school work. It was an easy, quick set up with various options that can be changed/updated at a later time. Battery life is slightly disappointing to me personally but, of course, is attributed to the various uses and options that are currently active. Overall, a good laptop that I really enjoy but I would recommend trying to get it on sale to really increase value.

I've had this laptop for just over a year now, not lookung for a warranty issue or anything like that, my issue is, it has always been slow, slow to start windows, slow to open programs, just slow. I purchased as a work pc, am retired and have had some health issues and over the last year had 4 surgeries so the laptop has not been used. The internet used with this laptop is from a iphone hotspot. When turning on today, took 20 minutes to start windows and got a popup stating needed to update windows, beeing it is so slow and with hotspot, I brought it home to use on Spectrum High speed internet and went to windows update, has been setting for over 2 hours with scrooling bar below Checking for updates window, DON'T BUY ASUS laptop !

Computer was great at first but now it’s a pain to use. It’s super heavy, no backlight, and takes FOREVER to load and hangs constantly

I love the size of computer and ease of using it but the battery life is awful

The computer is unusually slow at a startup, Battery lasts about 3 hours, love a big screen. Does not have an optical drive.

This is a great utility laptop. It's reasonably light, has a big screen, has an illuminated keypad, a full numeric keypad, and a reasonable array of ports. I wish it had usbc power, but on every other measure it's a great system.

Slow! I've had this laptop for a few months now, and I've wanted to throw it up against the wall several times. I've updated the RAM to 20gb, and it still lags line crazy! It takes on average 5 minutes to boot up! I hate this computer!

Great Laptop for the value. Fast, easy set-up. Multi-task capable, great memory, fast start-up. Only real negative is the Key Board. Not lit and in certain light, difficult to see the key letter/function.

Everything seems okay. The thing i observed is Speed. Speed is super slow

It is slow but gets the job done and is very affordable. The HDD and i5 processor make this slow to startup and navigate. The battery life is short too and this may be because of the HDD versus the SSD. The keyboard is not backlit which normally wouldn't be an issue, but the keys are silver and the characters are light gray. The keyboard is definitely the worst part of the laptop. It does feature USB and HDMI ports which is really nice and it has a classic, clean look. Unfortunately, I will be returning the laptop.

I like the laptop and have not had any issues with it. I am giving it a 4 because the battery life for minimal usage seems to be poor. I need to charge the battery daily which I would expect with game play or video viewing but with only email review it was a bit of a disappointment. The charging cord could be longer. Norton was included, but I will not be bothering with the free trial since you have to give them a credit card and set your subscription to automatic renewal to get it. You can cancel it right away but since I have to even share a credit card, I will not use it.

I have nothing but good experience with Asus Products and this hasn't disappoint either. The only downside is the keyboard, a backlit one would have been nice to have.

The worst laptop I have ever bought and owned. Even after deleting the unnecessary programs and not saving any documents on it, it still froze. Took forever to boot up and constantly having to restart it just to get it to work. The laptop was very heavy. Uses it less than a year. Should have just returned it when I had a chance.

Bought this for my elderly Mother to replace her old laptop which was ready to blow up. She love this ASUS! Very easy to use and we were able to get her connected right away. Great price for a great laptop. Highly recommend! 10/10