Customer Ratings & Reviews
- Model:
- X712JA-211.VBSB
- SKU:
- 6449515
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Vivobook 17.3" Laptop for its fast performance, large screen, and affordable price. Many users appreciate the 1TB SSD storage and the ability to multitask with multiple programs running simultaneously. However, some users have concerns about the visibility of the keyboard characters in certain lighting conditions and the limited battery life on a full charge.
This summary was generated by AI based on customer reviews.
ASUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything working as expected... Would recommend
I would recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Letters/numbers came up when typing words..........
I would recommend this to a friendChrombook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. I lovey it I truly recommend...................................... .......................................................,,,
I would recommend this to a friendA Great ASUS Vivobook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an upgrade for my old Asus Laptop. The old laptop was one of the first Asus laptop models and I'm looking forward to this new one.
I would recommend this to a friendflat and silver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to work with. fast enough for me. easy to read.i like the slim line and speed . a little bigger than my old one and a lot lighter
I would recommend this to a friendBest Buy always my first choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never looked at anything but an ASUS. My old computer lasted 11 years. It was a beast. Your salesman was knowledgeable and helpful.
I would recommend this to a friendOrangemeam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthy of a purchase of this computer, my son will make good use in college. Go Orangeman Go...
I would recommend this to a friendHappy But Needs Backlit Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the new laptop. I do wish the keys were backlit or better marked. They are hard to see in a reduced lighting setting.
I would recommend this to a friendGreat laptop Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, did all the updates from MS and Asus. Took anout an hour and half after was easy to use. I recommend this for everyone.
I would recommend this to a friendIt’s a junk machine for heavy work
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this laptop about 10 months ago at the recommendation of the Best Buy employee. We expressed the purpose of the purchase was to do video editing. In the time we have had it, it has failed to keep up with my young video editor. The track pad no longer works and it ran out of memory months ago. As a result, we have had to buy a bigger machine in order to keep up with the high school work flow. I don’t even know if there is a warranty that comes along with this machine. I do know that this machine is no longer being sold.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ChrBert,
I'm sorry to hear that the trackpad fails to work and the memory is full. This is not the kind of experience we want our customers to have. Have you tried to re-install the driver? You can attempt these steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to give a quick resolution to your case. Your feedback is essential as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042539/
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this laptop!! I work from home and it’s has a great display, easy to use as well as a long lasting battery.
I would recommend this to a friend- Cons mentioned:Warranty
Don't buy Asus products.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy Asus Products. They try to charge more for an out of warranty repair than the product cost. I will never buy another Asus product.
No, I would not recommend this to a friend ASUS Vivobook Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only knock on this product is it slows down slightly when downloading but all other aspects are wonderful.
I would recommend this to a friendWorks for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for me, it has camera and a lot of shortcuts on keyboard... I am satisfied with my purchase
I would recommend this to a friendASUS Vivobook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a sweet item, for a great price. I am so glad that I purchased it. Thank you for the bargain.
I would recommend this to a friendGreat laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great laptop for my teen for school. SSD HD has been great.
I would recommend this to a friendworks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues! It simply performs certain basic functions that I want, The screen clarity is good.
No, I would not recommend this to a friendAsus is Here
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this lap top. It loads quickly and has plenty of room for everything I need.
I would recommend this to a friend- Cons mentioned:Wifi
very disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i thought this would be a step up from bottom of the line, wrong, its junk just more expensive. wifi adapter is junk. apparently the usb-c port does NOT support an external display, even though an answer, FROM ASUS, to a question indicated otherwise. i just want multiple moniters and wifi to watch vidoes on the internet, is that too much to ask, im not even doing any computing, no gaming, why is this so hard?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brian,
We do understand your disappointment and the inconvenience this may have caused if you are experiencing issues with wireless connection and a problem connecting an external monitor through the USB.
To resolve the WIFI connection problem, please verify if the laptop is within range to an established wireless router or access point and internet service is working properly. Also, please verify if the laptop is running with the most current Windows update. To successfully connect an external monitor through the USB port, please use a USB-C to a video out adapter and verify if the laptop is running with the most current video driver.
Should you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great for business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for business and programming. Able to handle multiple apps with no problem.
I would recommend this to a friend