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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 156 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers love the Vivobook 17" FHD Laptop for its fast performance and easy setup. They appreciate the great value they get for the price, with many praising its graphics and software. Overall, customers are highly satisfied with their purchase and find it to be a reliable and well-built laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 140 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 8 year old 15" laptop that started with Windows 8 and as Windows upgraded to 10 was highest it could work on. ASUS - Vivobook 17" FHD Laptop - Intel Core i3-1215U with 8GB Memory - 512GB SSD - Quiet Blue has been awesome experience. The larger screen, full access to Windows 11 Home without having to remove the "S" restrictions, very quick start-up. No regrets having bought the ASUS brand and Best Buys special price on Black Friday made this a real bargain. Even having to pay full price would have been well worth buying for improvements. Downside is all new laptops have removed the disc drive, ethernet system and mechanical hard drive. However the electronic hard drive works perfectly and didn't brake the bank buying the ASUS disc drive to enable loading of my disc programs. I do wish the 1-year parts and labor manufacture's warranty was at least twice the time. If your looking for an affordable laptop buy the ASUS laptop brands and don't get stuck on major brand names.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Screen size

    Rated 5 out of 5 stars

    Light weight, affordable, value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 17" laptop. Screen clarity and refresh rate are very good (test with few games). 8GB memory and processor speed are good for daily routines. Product is value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice beautiful All-Can-Do laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 5-star because of the price. I paid less than $300 for this 24GB RAM (8+16) computer. Another reason for the 5-star is there is an empty slot for one additional RAM and no existing RAM needs to be removed. The third reason for the 5-star is the nice big 17.3" 1080 screen for the price. Lastly, it was also easy to replace the MediaTek WiFi card with the RealTek card because MediaTek does not work for Linux. Due to I used the BestBuy 5% cashback to buy the 16GB RAM, I literary spent about $300 for this all-can-do nice laptop. Even though, there is no keyboard light and the charging light indicator is on the another side of the charging plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Especially for the money. Sales person was awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great and got a great deal. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram, Screen size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ASUS-Big Bang for my Bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my 17.3" Asus VivoBook Laptop on Black Friday. It came with an Intel I Core I3 12th generation, 8 GB of SODIMM RAM, and 512 GB SSD. The machine can be upgraded to 40GB, and I am waiting for the extra memory to arrive. The machine is very light, well built for its weight, and is fast enough for what I want. I run some Embroidery Editing software programs at the same time without any glitches, switching between them with no problems, and without getting hot. The screen is very clear and large. The keyboard is very tactile and I have no problems with it at all, but it is not backlighted. The only thing is that the battery is small and only lasts 2-3 hours, but that is OK with me coz I maintain it connected to the outlet. ASUS have been my brand since 1999, and they work until they die, even during harsh conditions, hope the same with this one to last me for at least 8-10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Screen size

    Rated 5 out of 5 stars

    Perfect laptop for mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom had been rocking a REALLY old, severely outdated laptop I got her several years ago. It hasn't supported updates for a while and while she really only uses it for paying taxes mostly, she does some browsing on occasion. I came across this with decent specs, the RAM configuration I wanted, and a steal of a deal. So for Xmas even though we don't really do gifts so much anymore because it's just me, my sister and mom, my sister and I decided to go halfsies on a new laptop to surprise her. It ticks all the boxes for basic tasks and looks really good to boot. 10/10 satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! For the bargain price I got on Black Friday, it's a light, fast laptop with wonderful features, and it's also certified to meet "durability standards." Perhaps the only thing not so good is the keyboard, which although ergonomic, feels somewhat "cheap."

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Asus laptop is very good and works the way I want. It is fast and easy to use. The pictures are great and really show up clear and enjoyable to watch. All in all this is a very laptop to use and would recommend to any who wants by this model. The price out the was $339 plus the sales tax which came to $389 total and was on sale and normally for $529 This is a great value for a great name brand laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good buy no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i haven't had any complaints love the screen size just not alot accessories for a 17" laptop if you into that type of thing. I had the laptop abount a month, they only con is the battery life so you need to be near outlet if using it.... but for the functionality works great .

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop. Big screen with sharp images. Quick to set up. Very happy with its large capacity, and still running fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Screen size

    Rated 5 out of 5 stars

    Good laptop, great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic laptop, but love that the 17” configuration is back, seemed this was cer difficult to find just a few years ago. Plenty of storage, RAM and the processor has enough power for easy-medium tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With 2 upgrades, good enough for everyday tasks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for my use; internet browsing, occasional MS Office use & occasional streaming. But with only 8GB of RAM, an i3 & a MediaTek 1x1 WLAN card; this probably wouldn't work well for gaming or intensive multi-tasking. I did add 8 GB of RAM for true dual channeling as well as upgraded the WLAN card to an Intel AX210 w/ a 2x2 antenna so now I actually get the full 866 on my AC WAP's. One thing that can't be fixed though is how cheap the keys feel and sound. They're pretty loud and it just feels really cheap. But it's a budget machine so I can't fault it too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting much being an i3 processor but today's i3 processor is not the same as yesterday's. It is much quicker and with the nvme ssd, it loads up pretty quick. The wifi card is also quick and surfing and watching videos is no problem. I did notice that its memory gets used up most of the time so I added additional memory of 8 gigs. The initial 8 gig memory is part of the motherboard, so there's an extra empty slot for extra memory. The 17" screen and being thinner was what we wanted and this was perfect. The only bad experience I had was the initial use and start of the laptop. It took almost an hour to get it up and running. I don't understand why I couldn't just start using it while it was updating in the background. The keys are ok but could be better. They feel a little light and hollow (best way I can describe it). I prefer the feel of gaming laptop keys. Other than that, it's been a great basic laptop for surfing and watching videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You'll need additional RAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent laptop for what it is. I'm a PC enthusiast who builds and works on PC's daily. It's very slow, very laggy opening apps and trying to multi-task. For this laptop to function as expected you'll need to add RAM. It's not hard, it is cheap, $25 will get you a 16Gb RAM stick from BestBuy. Open the bottom of the laptop and there is a singular slot to add more. After that, it works like you'd think ASUS had intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 17” Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 8 year old Asus with this one and the difference is night and day. I usually only use it for basic computing as well as surfing the net. This laptop is very fast and lightweight. I connect it to an external monitor so that I can use the dual monitor set up and it’s perfect for all my applications. The only issue that I have is that there is no SDHC card input reader so I had to use my old Asus to reformat a card that I use in my surveillance cameras. I’ll have to purchase an external card reader to perform these tasks in the future. Overall a nice laptop for the price. I purchased it on a Daily Flash sale. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Fairly good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually pretty good computer. Fast response and good display. Only disconcerting thing is the constant vibration even in sleep/hibernate mode.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bubba353467,

      We are pleased to hear that you are satisfied with the ASUS Vivobook 17 Laptop. It is our hope that the device continues to operate normally and that you enjoy using it. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2412028867-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus laptops are wonderful. I have had my current 1 for over 5 years and it still works great. Bought a new one for my daughter for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops for the money!! It was a gift for Christmas and the setup only took seconds. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice having a larger screen and a faster computer.

    I would recommend this to a friend
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