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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 125 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 125 reviews
  • Rated 5 out of 5 stars

    The ideal laptop for students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfectly suited for its intended purpose and is an excellent choice for students as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, small laptop. Lightweight, fast, and easy. I love the touch screen, also love the built in AI. I don't use it for any gaming or anything crazy, but it's fast for what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I ever bought!!!!!!! I recommend buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a-lot to like between the specs and the reviews i saw on line that gave it high marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for everything we need to do and much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productively nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient ,nice screen display and perfect for anyone into gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like it very much, no regrets buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, lightweight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying my new laptop and looking forward to learning more of its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was much easier to use than the HP I purchased 6 months prior. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgable staff and very helpful! Always learn a lot while there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good at computing things. I couldn’t believe it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and love my new computer. Performs as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is great, just what i was looking for!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Girlfriend loves it

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buoght it as a gift and have no no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Screen is very high quality. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer, i dont have very many qualms with it, but I do think it could have a better battery life. It feels like it gets low fairly often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light weight and great display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is decent and still need to test high permance to see how it works. But overall it has satisfied the current need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop heaven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience shopping at Best Buy for a laptop. Sales team was exceptional explaining all the benefits, providing comparisons with other brands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great hardware, software not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware and display, but the windows 11 seems to be crashing once in a while for no explicable reason. Maybe something to do with Asus driver support or preinstalled programs? Tried getting rid of multiple programs but nothing seemed to get rid of the problem permanently. Only happened a few times a week, but still enough to be a big annoyance while working.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chuck,

      Thank you for your feedback regarding the ASUS UX3405CA laptop. We're glad to hear you’re satisfied with the hardware and display, but we’re sorry to learn about the Windows 11 crashes you've been experiencing.

      To help resolve this issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505019960-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/ Asus

  • Rated 5 out of 5 stars

    14 inch laptop- very responsive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Good value- the laptop was less than 1k which was my goal. Checks all boxes

    I would recommend this to a friend
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