Customer Ratings & Reviews

Great knowledgable staff and very helpful! Always learn a lot while there.

This computer is good at computing things. I couldn’t believe it.

Great customer service and love my new computer. Performs as expected.

everything is great, just what i was looking for!!

Buoght it as a gift and have no no complaints so far.

Very nice laptop. Screen is very high quality. Love it.

Great experience shopping at Best Buy for a laptop. Sales team was exceptional explaining all the benefits, providing comparisons with other brands

Its a great computer, i dont have very many qualms with it, but I do think it could have a better battery life. It feels like it gets low fairly often.

The performance is decent and still need to test high permance to see how it works. But overall it has satisfied the current need

Excellent hardware and display, but the windows 11 seems to be crashing once in a while for no explicable reason. Maybe something to do with Asus driver support or preinstalled programs? Tried getting rid of multiple programs but nothing seemed to get rid of the problem permanently. Only happened a few times a week, but still enough to be a big annoyance while working.

Excellent. Good value- the laptop was less than 1k which was my goal. Checks all boxes

Overall experience has been great. A bit of getting used to but was great.

Fast computer. Great for working on the go and playing games.

Easy to set up Fast Internet response Store associate very helpful

Great product. Light weight generous screen will suite my needs well

Great Screen very fast for the size laptop nice build

This laptop is elegant. It’s super thin and the screen is basically the entire width and length of the clamshell. While I did not do any durability tests, Asus mentions this laptop meets the MIL-STD 810H military standards so that’s very promising. The keyboard is satisfyingly clicky but not loud. The keyboard is also backlit which is great if you are using it in a dark environment. The touchpad is huge which is super convenient and it feels really responsive to my inputs. There is a built in camera you can use for video chatting or recording. It has windows hello built into it which allows you to unlock your computer with your face which is super convenient. The battery life is a claimed 18 hours which is excellent for all day use. It charges quickly and I had no issues with battery life while I was using it. Speaking of design and the screen, this display is great. It has a 14-inch screen which I found to be plenty large for this type of device. It’s OLED which offers great contrast. It’s also touchscreen which helps with ease of use. It has 1920 x 1200 resolution which is great for the display’s size. It has 500 nit peak brightness which allows it to be operable in basically all indoor lighting conditions and some outdoor lighting conditions. Also, it has a 60hz refresh rate which makes the screen look good for high motion things (like videos). In terms of input/output, It has Thunderbolt 4, USB 3.2, and HDMI 2.1, which are all modern standards. Side note, I appreciate that the laptop is charged using Thunderbolt 4 as it’s really quick and also offers flexibility for charging with a universal standard. The speakers are Harman/Kardon and are Dolby Atmos speakers. They sound great and offer a wide range of sound considering their form factor. This laptop is powerful. It has an Intel Core 7 Ultra processor, an Intel Arc GPU, and 16 gb of memory. The processor and GPU support performed any tasks I threw at it. Productivity applications like web-based applications, photo editing, and music production all had no issues running. The 16gb of memory is enough to have a number of tabs open in a web browser, or to run multiple applications. (side note: it's worth noting based on my googling the RAM is not user-upgradable as it is soldered onto the motherboard). The laptop includes 512gb of storage which I found to be more than enough for the data I wanted to store locally. It's fast storage too so read/write/load was all very quick. There seems to be a lot of co-pilot integration for this laptop, so between the powerful specs and the copilot button, this seems like it will be good for a while to use AI features. Overall this is a great computer that I would recommend to anyone looking of a portable and powerful device.

I got it for sale in Best Buy, really satisfied in how's working.

Overall good laptop, I personally returned it because OLED screen was not for me and text appeared blurry.

My laptop got so hot while charging that it went into thermal shutdown. But everything else was fine except for the overheating issue.