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Customer reviews

Rating 4.7 out of 5 stars with 614 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-614 of 614 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Feature packed powerhouse!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook 14 laptop has a beautiful OLED FHD+ (WUXGA?) screen with intel ARC graphics. There is an intel core ultra 9 processor, a 1 TB SSD and 32 GB Ram. There are 2 USB C ports, 1 USB A port, a HDMI port and a mini-plug port for audio. I love it that this laptop charges through a USB C port so that I don't have to travel with a dedicated bulky transformer. I have also come to love the dedicated Copilot button on the keyboard. While I haven't fully explored AI, it is very handy to ask Copilot questions from whatever you are doing. I have also discovered having Copilot create images that I describe. My granddaughters love some of the copilot generated images we asked for together. The video quality is top notch as is the Dolby Atmos sound. The trackpad is set up so that you can scroll, adjust the volume and adjust the brightness simply by sliding your finger in the designated area. This is the first trackpad I have used that has this handy feature. The initial setup was simple, but I will say that there seemed to be a more than the average amount of downloads, updates etc. the first few days. There is one issue I have yet to resolve, Microsoft has installed links to all of the folders I have in Microsoft One Cloud. These links occupy about half of my desktop. I like to keep my desktop sparsely populated with the few things I frequently use. I tried to copy the links to a single folder but found that the OS wanted to copy the contents (not just links) of the files to the folder (estimated to take many hours). I'm not sure whether this was a result of Microsoft setting up my account on this computer or perhaps an external drive I could have used. This isn't a big deal but a bit frustrating. This computer is lightweight, thin, has killer graphics and sound, a large fast SSD and 32 gigs of ram. The keyboard and trackpad are comfortable and work well. There is a lot to love in this little powerhouse.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    CoPilot + FDH+OLED display for streaming +graphics

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus Zenbook 14" with FHD+OLED pen and touch screen. This is an awesome compact PC that can neatly fit in a tote bag or backpack while commuting. As the owner of a small t-shirt business and hobbyist, I use several programs for image creation, graphic design, digital art, and photo editing. I will have to say that this Zenbook's FHD+OLED display color accuracy is on point! When streaming, the image quality is unbelievable! This Zenbook comes equipped with CoPilot AI free version. CoPilot helps me tremendously with my productivity, just type a prompt, and a few seconds later I have the digital art that would have taken hours to create! Included in my box: ZenBook and 65W power supply cable. Getting started- The ZenBook automatically recognize my WiFi home network. After signing in to Microsoft and setting up the security features, PIN and Face recognition the updates start. This took about 15 minutes for the first updates, then about 45 minutes to install all updates and drivers. I also had the option to setup the Zenbook from one of my other computer backups. This is nice if you want to sync your network PC's. The ZenBook has a backlit keyboard, one USB-Type A, two Thunderbolt USB-C, one HDMI, and one combo audio jack. Weight is less than 3lbs. This Zenbook will help with my productivity in my small business. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, good battery life, fast... All I needed

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Sleek lightweight bright average speed

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This asus laptop is very sleek and lightweight making it convenient for mobile use and transporting. As advertised it displays colors more vibrantly and has sharper image quality than many other similar laptops. The speed and processing power works well for day to day applications like word processing and video streaming but falls short when doing creative work like video editing, design, or playing games with low to mid level graphics. One issue with the slim design are all the ports are very snug. I had particular issues with the usb-c port that I was afraid would wear out over time trying to get the plug(s) in and out repeatedly. I did contact customer service and they told me 5is is not typical and was sent a replacement. They were very responsive. I had other issues with some ports like the 3mm jack and connecting headphones that were corrected with the replacement. So it seems the first one had port issues that are not typical. The camera quality is higher than I am used to for a laptop and has a physical slide to turn it on and off. It will also turn off automatically if the environment light is too low. Useful function but annoying if it cuts off without notice The laptop came with only the usb-c charging block and laptop also with quick start instructions. The setup was easy and typical windows which takes around 5-1 minutes initially but allow extra for the windows update that always follows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but slow with demanding programs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The Zenbook is a little slow with more demanding engineering applications and constantly has the fan on, but the general performance is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than happy with my new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Very efficient and lightweight!! Screen is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Zen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, very light, fast and plenty of room and memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Zenbook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really excellent zenbook, worthy of the price and highly commendable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is great. The customer service was really great. Always keeping me informed of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, works well, fast processor, and the pixels are great! I am very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a very OK laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty ok laptop... its powerful and compact. The battery doesn't last longer than 8-9 hours which is disappointing. It gets really hot if you don't change some setting out of the box. The game performance of the 140T is a bit disappointing compared to the 140v in the Intel 256V laptop that I've been using but intel have been pushing out drivers so hopefully it gets better. Its a good laptop but thermals and battery life are the things that bring it down to 3 stars.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Cjax2,

      We sincerely apologize for the issues you've faced with the ASUS Zenbook 14 Laptop and for the inconvenience this has caused you. Please allow us to make your experience with ASUS a better one.

      Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.

      If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.

      We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2505019960-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/ Asus

  • Rated 5 out of 5 stars

    Best laptop ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop when I was accepeted into school for cybersecurity. This laptop has been nothing but good to me. Its very fast and the clarity is amazing. Don’t hesitate to buy this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Solid, durable, perfect size. Love the sale price. Does everything I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks beautiful and does everything i need of it for school work

    I would recommend this to a friend
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