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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 322 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Zenbook 15.6" laptop's touchscreen, performance, and battery life, frequently praising its ease of use and good value for the price. Many found the graphics capabilities satisfactory for their needs, and the lightweight design convenient. However, some users noted limitations in RAM and storage, while others mentioned occasional fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 322 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for work and personal use, graphics card isn't the strongest but for the price you get decent performance

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Second ASUS in the last two months.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ASUS Zenbook abut 2 months ago and liked it so much I bought another one. Super fast with great features for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. The features that I like the most are the touchscreen and the full number pad on the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use. My information was transferred from ny old laptop by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the money. Works really well. sales associate was very helpful in making this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly Recommend this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a few weeks now and it is solid. Super fast and responsive. It does everything I need it too and more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of my new laptop. I just wish it came with Microsoft Office instead of having to purchase it separately.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    It won't change your life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value sturdy design. It's a laptop... it's a tablet. It won't change your life or anything, but good enough for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Notebook Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, especially for the price! I would make this purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well pleased with this laptop. It is fast and works well. Only drawback is the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school. Fast and can play games. Battery will drain pretty quick if gaming though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop used for a lot of typing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use laptop. I enjoy how comfortable the keyboard is (i.e. wrist sets nicely with no strain)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop. Lots of power and speed put in a thin easily portable device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer! Does just what I needed and more :) Hoping to find some accessories for this product, but it looks limited.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Runs well. Fan noise can be a little loud at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer that I can't use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger stopped charging the battery after 2 weeks! Now I have to try to find a new charger asap hoping that will fix the issue.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JamieL,

      We're sorry to hear that the chargwe stopped working. We would recommend that you reach out to us so we can have our team look into this issue. For more information send us an email at [email protected] and provide the link of this review for reference. Also, we would recommend that you use the Asus Router App, go to "Settings", "System Settings" then "Feedback" and send feedback to us. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.

      Thank you for choosing ASUS.
      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    So far OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems OK, but pain in the butt to get set up and running. Took hours, with no one to help. Will know more after using it a while.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear sargentrich,

      Thank you for your feedback on this model. If you need assistance with your device, please feel free to reach out to our support and you can contact us with the information in the link below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2207006801-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/callus Asus

  • Rated 5 out of 5 stars

    Grannie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and understand programs. Visuals are brilliant. I just enjoy using the ASUS.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop/tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen and versatility is awesome! Tried other laptops but this one has everything I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Bought this computer for my son He’s thrilled says it’s fast and is great for his photography work

    I would recommend this to a friend
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