Customer Ratings & Reviews
- Model:
- ZB555KL-MAX_M1
- SKU:
- 6244700
to a friend
Customers are saying
Customers appreciate the ZenFone Max M1's camera for taking nice pictures. They also find the price of the phone to be reasonable. However, customers have concerns about the phone's random reboot issue.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Poor signal
Bad screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son had a bad screen after few days. Sending back. I would not recommend you to buy.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Clandy,
I certainly understand your disappointment and the inconvenience this may have caused you. All ASUS products are manufactured with materials that comply with industry's quality standard and each one undergoes intensive quality control testing and inspections, this is a random problem. If you need more information or concerns, please speak to an ASUS live support agent 24/7 or contact me at [email protected]. I would be more than happy to help you.
Thanks for choosing ASUS product.
Regards,
Nina
ASUS Customer Loyalty
OK phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not perfect nor worst. Idk why but it will restart when im in NJ area. I'm going to sell it, even I can only get $20.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Kenny,
First we would like to apologize for the inconvenience that this may have caused. Please allow us to make your experience with ASUS a better one. Firstly we will have your review passed over to our development team. Secondly we would recommend resetting the unit back to default to see if the symptoms are software related. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. I do look forward to your response. Have an extraordinary day.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok, with that price for a phone is ok, camera bad
I would recommend this to a friendCute but Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone started off great, but within two days it would automatically shut off. Worst part was when i was using Maps and it shut off during my journey. Also speaker mode has an awful noise!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Dare,
Thank you for the review. I certainly understand your dissatisfaction and concern with the quality of the product. Have you updated Firmware to the latest version and Driver & Tools? Please go to ASUS official support website https://www.asus.com/us/Phone/ZenFone-Max-M1/HelpDesk_Download/ manually. Should you need further assistance, please email me at [email protected] and I would be more than happy to assist you.
Thank you for choosing an ASUS product.
Regards,
Nina
ASUS Customer Loyalty
It's ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product and will recommended to other users.. This product was short lived in the market
I would recommend this to a friendGreat for kids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter and she loves it easy for her to make her own and customize
I would recommend this to a friendNice phone, but not for calling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh well, I had never had such a bad experience with cell phones until I bought this one. After each calling it rebooted automatically. I had to return it to the store.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thank you for taking the time out to post your review and also for being one of our valued customers. We would like to offer our deepest apologies for the trouble you had with your ASUS Zenfone. We certainly understand your disappointment with the laptop and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we release it worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. We certainly value your feedback. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Have an extraordinary day.
Thank you for choosing ASUS
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
- Pros mentioned:Good quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone fot the money good quality great name and features
I would recommend this to a friend - Pros mentioned:Camera
Great phone for traveling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera, sleek smooth touch, with longer battery life.
I would recommend this to a friend - Pros mentioned:Camera
Good phone ,easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera with nice pictures,sensibility of screen.
I would recommend this to a friend Good phone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it to Jamaica for my aunt and she is enjoying it
I would recommend this to a friendNice phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use light and fast when use on the web
I would recommend this to a friendOk cellphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of you want an ok cellphone amd not to fancy this is it.
I would recommend this to a friendNot a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not a good product. Great design but did not perform well.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Raki,
Thank you for your review that you like the great design of the phone. To resolve the performance issue, please verify if the unit is getting an excellent coverage from the cellular network. Also, please make sure the phone is running with the most current updates. Should you need further assistance with the product, please speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat or email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Nina
ASUS Customer Loyalty
Very bad quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. Save your money. Turns off by itself.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps shutting off on its own. Defective. Returned.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Marie,
Thank you for taking the time to post your feedback on this model, we truly appreciate it. We are terribly sorry to hear that your zenfone automatically turn off. We are understand your disappointment with the device and the inconvenience this may have caused. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure we will passed this on to our development team, to prevent the recurrence of this issue. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.
Thank you for choosing ASUS
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Nice Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on international satellite when I travel out side the country. I got it so I didn’t have to pay for roaming
I would recommend this to a friendasus is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love their stuff. phone is great. i have a zenwatch that is still going strong years later.
I would recommend this to a friendEasy and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line quality as always from Asus at an affordable price
I would recommend this to a friendUnlocked Phone for any carrier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone for use on any carrier. Excellent battery.
I would recommend this to a friend