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Customer reviews

Rating 4.3 out of 5 stars with 286 reviews

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91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the ZenWatch Smartwatch 40mm Stainless Steel's design, battery life, price, and screen. They appreciate its comfort, ease of use, looks, and voice recognition capabilities. However, some customers have concerns about the heart rate monitor's location, connectivity issues, compatibility, the variety of bands available, and Android Wear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 286 reviews
  • Cons mentioned:
    Variety of bands

    Rated 4 out of 5 stars

    Techie dream watch. Impress your I- friends!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Techie watch. A few bugs. would change band.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a Gen 1 product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning an AndroidWear product it is hard to imagine ever going back. This seems to be one of the better devices out there and it is comfortable and looks good. It is still a bit buggy and disconnects occasionally and there are a number of features I wish it had that it doesnt. Still a good product though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent - Very High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed many different smart watches and without question this is a premium piece. I am an avid watch collector and I could not believe the cheap feeling junk that was on the smart watch market. This fits in nicely with my other premium mechanical and automatic watches. I can't believe the price for this jewel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Absolutely stunning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartwatch is everything I could've asked for. The display is incredible and very responsive. The battery lasts usually around 16-18 hours with normal use. All around, probably the best smartwatch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big still need phone too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can easily tell if android wear is useful as nearly all it does it google now. I do think google now is excellent and much better than siri but if you use your phone for many things (responding to email, checking reference sites, typing of any kind etc ) you will still be getting our your phone frequently. If you find your main interface with your smart phone is google now you will find android wear useful. I did not and returned. Other thoughts: Also unless you enjoy wearing a large watch all of these smart watches are quite large and can be annoying. Does not have wireless charging. Can change band with standard tool. Screen is nice quality and hand over dimming is nice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple but elegant smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this smart watch for my mom who seems to love it. The interface is simple but the overall watch design is very elegant. The watch casing is stainless steel and the watch band is leather. Overall this seems to be a great choice

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, thin and works extremely well. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was't sure which watch to get between the apple one or the asus one. I made the right choice. I love it! It is such a convenience being able to look at notifications right on your wrist without having to take your phone out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stylish Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish smart watch with good performance. You have to use Google Now and use the watch for a week or more to appreciate the functionality. You will stop feeling the need to pull out your phone all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not as good as Moto360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after all the updates out of the box, the watch has trouble connecting back to phone after switching on Android Wear App. Rebooting both devices as recommended the watch fails to find the phone and app. Forcing a factory reset on the watch to get it connected again. Total pain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Charging cradle can be finicky. Looks/feels good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, yet the method of charging could be less annoying. At times, it switches between charging/not charging rapidly and continues to say so even when removed from the charging cradle.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice looking watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking watch with tons of extra feature, easy to sync!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just as a watch. Added benefit of Bluetooth connectivity to Android phone apps. Good, not great battery life. Charge every night and that's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did us right on this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift. Was difficult to set up as we kept losing connection with the phone after all updates were in. Best Buy CS and GeeK Squad were very helpful!! In the end we went hrough 2 watches. The third has worked like a charm. BB CS / GS set up the watch for us in the store just to be sure. My husband loves his new wearable technology now. Fantastic Customer Service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Watch for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about a month ago, upgrading from a Samsung Gear 1. Both are great, however the battery is much better on Zenwatch and Android Wear although confusing at first, is a nice alternative to Samsung's Tizen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Zen watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Zen watch is a good smart watch and as great looking it as some cool features from other android smart watch. I get about 2 days of use from the zen watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great features, thinnest I could find, natural looking, comfortable watch band.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My favorite Smartwatch (so far)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment Google Wear enabled smartwatches were announced, I started pining for one. I looked at each one as they were introduced but just didn't feel like I would wear them. I think I was one of the first people in the US to actually receive a Zenwatch and I've been happily using it ever since. Like many things, it takes some getting used to but after a while it becomes routine to glance at the watch for a notification or a time-check instead of getting my (very large Nexus 6) phone out of my pocket.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect LOOK, but lack a lot on FUNCTIONS :-C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this the moment I so it online. Moreover, in person. It is so stylish and looks like an expensive, sleek and fashionable time piece. A possible heirloom. UNFORTUNATELY, it is all looks and its functions is lackluster at best. You cannot rely on its heart rate reading, horrible relaxing measurement which I do not know what its basis is. Pedometer doesn't sync with the phone. Very hard to maneuver. If all you need is a stylish smartwatch, then this is the watch for you. I ended up exchanging it for another one hoping that it might be better in its functions and my unit was just defective. But, it was to no avail... Right now, I have Samsung Gear S that functions with my Note Edge perfectly, i.e. based on my needs. Note: the Samsung Gear S functions only with selected Samsung smartphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not For Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this watch, as it just wasn't for me. I found it to be an attractive watch, more so than the current competitors. But, not enough function. It basically functioned as a watch for me and not great at that. Always having to wake it up. When you used voice commands, it activated the phone and if you are with the phone, I just would rather use it. There is no speaker, so the stand alone alarm is just vibration. Then the nightly charge. It is attractive and the screen was very nice and bright. Great that you can use standard bands and change the look. Will wait and see what else is around the corner. No.....It won't be an Apple watch.

    No, I would not recommend this to a friend
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