Customer Ratings & Reviews
See more imagesASUS - ZenWifi AX3000 Dual-Band Mesh Wi-Fi System (3-pack) - White
- Model:
- XD5
- SKU:
- 6520853
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 4 out of 5 stars
Good coverage
Sharyljo Posted
Great coverage in full house. Not too hard to set up.
I would recommend this to a friend - Rated 5 out of 5 stars
Meshes with existing ASUS Ai Mesh routers
TheOtherMaslow Posted
If you have an existing asus ai mesh network with WiFi 5/6 you can add each device as a separate node and run optimization or backhaul units.
I would recommend this to a friend - Rated 1 out of 5 stars
$350 to only last 1 year. “Hardware” issue
RobW Posted
I purchase from best buy a good amount and this is by far the worst product i ever purchased. It worked great..when it worked. After 18 months it started not blinking green anymore. Called support zero help. Said it was a hardware issue and go figure geek squad doesn't repair these.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Router
AlexQ Posted
Has a real good Wi-Fi you need to have instead of one from Spectrum. I recommended highly also matthew for helping me pick one.
I would recommend this to a friend - Rated 5 out of 5 stars
Asus Mesh Wi-Fi System
RobertA Posted
Bought this Asus Mesh Wi-Fi System to help house coverage. Added these as nodes to my Asus Router and was easily done.
I would recommend this to a friend - Rated 5 out of 5 stars
Wifi
MaryellenF Posted
Easy to setup it extends my Wi-Fi throughout my house even extends it to my upstairs I would definitely recommend
I would recommend this to a friend - Rated 5 out of 5 stars
New wifi setup
Daverc Posted
It works great, completely fulfills my wifi needs, I'd recommend it.
I would recommend this to a friend - Rated 5 out of 5 stars
Good mesh system
Cody Posted
Good coverage, easy install, good app UI, speeds are as advertised. No complaints after months of use.
I would recommend this to a friend - Rated 5 out of 5 stars
Great product
JefferyB Posted
Love mine works flawlessly! Would definitely recommend for anyone losing signal in parts of their home.
I would recommend this to a friend - Rated 5 out of 5 stars
Works excellent
Logitech Posted
It fixed a gap in Wifi in my house without having to use acrual access points
I would recommend this to a friend - Rated 5 out of 5 stars
Wifi coverage extended
Coachtwin2 Posted
This was the perfect solution for extending my wifi coverage in my home. Awesome!
I would recommend this to a friend - Rated 5 out of 5 stars
Excellent Quality with Good Support Services
PatrickC Posted
Excellent product from a very good company. Beautiful design, with a classic look.
I would recommend this to a friend - Rated 5 out of 5 stars
Mesh Wi-fi System
Johnny Posted
Great mesh wi-fi system. Works well definitely recommend.
I would recommend this to a friend - Rated 5 out of 5 stars
AX3000
RickR Posted
Works well Just keep up With Up dates Easy to set Up
I would recommend this to a friend - Rated 1 out of 5 stars
Set up was very easy
JaysonB Posted
Thats unfortunately the best part. I was only able to connect one node to the router. Never could get them to connect to test everythinh out. Unfortunately for the money its a waste and i am returning.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear JaysonB,
We are sorry to hear about the connection issues you are having with this model. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1030641/#:~:text=Restore%20the%20router%20to%20default%20settings.&text=(1)%20Press%20the%20RESET%20button,the%20router%20is%20rebooting%20itself.
- Rated 2 out of 5 stars
Not bad
PapiMM Posted
They did not provide the signal strength needed for my home.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Valued Customer,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback will be forwarded to our Product team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305078669-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Rated 5 out of 5 stars
I'm very happy!
EricH Posted
Great product. Easy setup and management tools. App makes everything easy. I have way better coverage in my home now. The signal is consistent and I have not needed to reboot the system once. I'm very happy with the product.
I would recommend this to a friend - Rated 1 out of 5 stars
Continuously Dropping Network Connection
Sven Posted
Very disappointed with this product!! Took quite a while for N Solutions to set up the mesh system. Ran great for about 4 hours, then went downhill quickly. Router continuously dropped network connections. Even worse when we woke up this morning. Second issue the router kept tossing invalid user/password messages, even though the passwords entered were valid. Gave up today, going with a NetGear mesh product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Sven,
I'm sorry to hear that you are experiencing network issues . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit for a replacement, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2308042341-0001) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
- Rated 5 out of 5 stars
Easy setup Expandable
Jacoby Posted
The with asus routers have always been great the app made it super easy just don't forget to do the firmware updates!
I would recommend this to a friend - Rated 1 out of 5 stars
Two different routers were defective
RenL Posted
Have gone through two different routers in a year or so. Both were just defective & stopped working. The first time Asus just sent me a new one, but this time, i will just buy a different brand. Save yourself the headache & stay away from asus routers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear RenL,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, having 2 defective routers rarely happen. This is possibly a compatibilty issue. If you need further assistance with ASUS router or other products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty