Customers admire the ZenWiFi BE30000's ease of setup, impressive coverage and range, and strong performance. Many appreciate the robust signal strength and the user-friendly app, although some experienced connectivity issues with the nodes. The high price point is a recurring concern for some buyers. While the WiFi 7 capabilities are praised, concerns remain regarding firmware stability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Too Many Issues; Wait for Future Firmware Updates
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This reviewer received promo considerations or sweepstakes entry for writing a review.
BOTTOM LINE: This is the first review that I have ever written for a product that earned itself a 1-Start rating. I tried on two separate occasions, spending a total of 8+ hour, trying to get the ASUS BE30000 Mesh system functional in my home environment. After numerous modem/gateway resets, node resets and reboots, node repositioning, optimizations, I had to twice reinstall my fully functional 3-node Mesh system. I have never encountered a more difficult wireless network setup, that I cannot get functional as advertised. (After two days of solid trial and error setups, I feel like I am a Beta Tester in an ASUS sandbox versus a potential customer intending to upgrade to a proven working system.)
TL;DR
CURRENT SETUP:
I am currently using a TP-Link Deco-60 AX3000 Mesh WiFi 6 system that I purchased in January of 2022 from Best Buy. I have one node on each of my three-floor home, and the Deco-60 is being used in AP (Access Point) mode connected to my AT&T PACE 5268AC Gateway with its internal WiFi turned off. I would consider this is a working network system supporting 300mbps AT&T fiber connectivity. I intended to mirror this setup in AP mode with the ASUS system with one node on each floor. And I was anticipating a major improvement with performance, plus I was intending to upgrade from 300mbps to 1Gig internet after the ASUS was functioning and stabilized.
INITIAL SETUP ISSUES:
After disconnecting my current Mesh system, then rebooting my ATT Gateway, I installed the primary AiMesh Router, by way of the supplied Ethernet cable, to my Gateway. Following the supplied instructions, I downloaded the app to my Android phone, and placed the three units 3-feet apart, and turned them on. Once the primary unit displayed a solid white light indicating it was up and ready for configuration, I used the App to find it through the Bluetooth function. That did not work but I was able to use the app with “q-code” to progress to the next steps. I won’t bore you will every detail, but I will say I tried every trick I have used in the past, to get this system operational.
The firmware for the ASUS BE30000 system is 3.0.0.6.102_33786_514_BA08 and it will not update if there is a more up to date one. I initially tried setting the ASUS system up through the ASUS Router Android app. Plus, I tried setup through my laptop accessing BE30000 system through IP Address 192.168.50.1 when using this system in “Router” mode, and IP 192.168.1.112 when in “Access Point” mode. (Note there is a separate Asus App for Device Discover when using AP mode to display IP addressing.) Neither setups would maintain node connectivity with the base AiMesh Router. Tried resetting the nodes and then adding individually by way of the apps, but the outcome was the same. They do not function together as a mesh system no matter what location I moved them around to.
Error indications were repeated flashing lights from purplish, white, green, blue, white then yellow. Now the AiMesh Router, connected by way of the supplied CAT-6 Ethernet cable, appeared to maintain a solid white light indicating to me it was up and running. But the two nodes would only maintain a White Light status for a very short period of time, then begin the cycling of colors that appears to be a constant rebooting or trying to connect to the main Router node.
Now the nodes appeared to connect to the router only when they were next to each other one meter apart during initial setup. After appearing functional in close proximity to the router, I would then move turn them off moving them to the appropriate 2nd and 3rd floors. It was here they would constantly cycle though the lights colors and normally ending up yellow, indicating a poor connection. I did move them individually, when they failed as a group. Using the Optimizing feature would eventually turn the status light to while, but within a minute, it was either back to yellow, or repeating all the colors cycling. Again, the errors I am encountering indicate to me these units do not play well together as a Mesh system.
Also, none of my wireless devices would connect to the upstairs nodes, even when I would be standing next to them with a device in hand. All device would try to connect to primary unit on the first floor. Note that I was able to connect my two Blu-ray players by way of Ethernet cables, and those were the only devices the App would show connected to the other two nodes.
SECOND ATTEMPT:
Some days later, when I had hours to dedicate uninterrupted, after 4 more hours or reboots, resets, optimizations, etc., I was able to get the three devices to “white light” status 3-feet apart. Then place them on they designated floors of my home. Now my home is 3,000 square feet, so this system advertised at 11,000sf coverage should be beaming with wireless access, but that was not the case. The two nodes began again the dropping from white light functional to yellow light weak signals. Even so, I believe that this system’s “weak signals” should still outperform my current system. Again, all wireless devices would try to connect to the first-floor unit, the units they were next to.
Once I was able to get this mesh system somewhat functional with “weak signals”, I then encounter another set of issues focused around setting up a Guest Network. I was able to establish a Guest Network, but every device connected to it did not have internet access. I tried both Access Point and Router setups, but neither would allow devices connected to the Guest Network to access the internet. And I could not locate an application switch/option to turn on/off internet access.
Now my security cameras (Tapco & SimpliSafe) require a 2.4Ghz router and internet connection. And that is my primary reason for establishing a second network, along with eliminating “intranet” access to my other online devices (laptops, mobile phones, tablets, etc). I need to keep those system isolated from each other.
I then tried to just configure my primary SSID for 2.5GHz, removing the 5GHz option, and the cameras would connect, but their associated applications would fail not allowing access to the cameras. I have another 4 hours (8 hours total) trying to get this system to fully function as my current system functions, and ended up for a second time returning to my working Deco-60 mesh system. Note that the majority of the time spend attempting to setup this BE-30000 system is just waiting for the Mesh units to reboot and then reconnect to each other. The boot up time is just way too long. And whenever I would make any configuration changes, this system goes through this lengthy reboot procedure.
WORKING WITH SUPPORT:
I wrote Asus twice, their first recommendation was to reset, reboot, reinstall, etc (something I had performed repeatedly). And I was provided a link for instructions, but that was for a different system. The seconded response was to send them the system’s logs. Since I am back to my original system, I need to carve out a few more hours to reinstall the Asus system from scratch. Since I asked for assistance, I will send them the requested logs, hopefully within the week.
In closing I will repeat, I have never encountered a more difficult wireless network setup, that I still cannot get functional as advertised. My final thoughts are, I believe firmware upgrades will resolve the Guest Network issues, along with the numerous setup issues encountered. I recognize this is extremely bleeding-edge equipment that will require firmware updates for a smoother setup experience and to make full functionality. Will retry in a few months, hopefully when Asus can resolve and stabilized this system for my home environment.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Buddy,
Thank you for your comment and for sharing your experience with the router.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is by far the best Wi-Fi mesh system I have owned, and I have had a few in the past. The box was heavy and that gave me an indication, these are of quality build. When I opened the box I was presented with the 3 devices, each with their own power adaptor, a short ethernet cable to plug the main one to my modem and a quick start guide.
Setting them up was easy. You plug the first one (it does have an sticker that says "hello, I'm your main unit-router), this one plugs to your ISP's modem. The WAN port is a nice 10G one and there is also another 10G Lan port too, the other ones are 1GB, plus USB ports. Then you turn on the other units having them close, around 1 meter from each other. They will connect to each other automatically. From here you can further setup them and manage them with the Asus router app (you can also access the main router from your PC using a browser). The app is well designed and there was right away a firmware update. Once rebooted, I decided to have one of the mesh units as an access point (meaning connecting an ethernet cable from the main unit to that one) and the other unit farther away as a mesh unit. I had the system for over a month now, and I must say, there were some pains at the beginning, specially with earlier firmware. Let me explain below:
I though the unit connected via 10G ethernet will give me a nice, stable connection on my living room, and use the other one far away were no cable would reach. However I was wrong, the AP unit would keep disconnecting and would be super unstable every few days, crazy, considering it was connected via 10G Lan. I did find a "submit feedback" button in the router's interface, so I said, well, I'll report this and send them logs. To my surprise, an ASUS tech did respond within a few days, and the instability had to do with some time zone settings, which I fixed following their recommendations. Also, from time to time when I launched the ASUS router app, it would make my mesh system reboot. Again, their feedback team helped me fix that with the above recommendations. After that, there have been quiet a few automatic firmware updates, and now the system is completely stable and flawless for me.
I'm enjoying super fast connections with strong signal everywhere my place. Before this system I had one of those "gaming" routers (the one that look like a spider or crab with many antennas), so I was kind of doubtful these would be better. But oh boy, I was wrong. Specially when it comes to gaming, downloading (I use my computer a lot) these have been way faster, stronger than that older one, even though they're are not advertised as "gaming" ones.
The router interface is great, simple to use. There are some settings one must make sure there are on. In example MLO is a most (multilink operation), meaning the router will aggregate all bands as one big fat band of bandwidth. You can tell it to use that only for backhaul (for communication between the meshes) or for front haul for your main network. I did both. There are many other advanced options, like adaptive QoS, you can setup a VPN, also you can setup the use of DNS/privacy use like ADGUARD and it has it integrated on it, you just login into your ad guard DNS account within the router's interface, I love this. No more adds and private browsing!!
There are also many other powerful tools, like you can create guest networks and also a backwards IOT network for your own use (some older devices don't like the newer bands, so this IOT network uses older bands like 2.4gz and 5ghz for compatibility). But man, WIFI 7 is amazing, specially with the new MLO, it makes everything fast. More and more new Wi-Fi 7 devices should be coming soon. I just got a new PC motherboard that has WI-FI 7 on it and its super fast. I just need to upgrade my 1GB fiber service now!!
In all, if you are looking for a strong, reliable-now-after the firmware updates and fast mesh system for your home, so you never have any dead spots and have internet reach everywhere, this is the system for you, it covers a huge area!
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Unreliable and will make your wife mad.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Save your money and/or go with another option. This product is not even close to ready for the average consumer. For the 22 seconds it works between reboots, disconnects, etc. it's pretty awesome and fast like you would see on the youtube reviews, but the reliability isn't worth the speed. It works fine for me in my office where the fiber is located, but for my wife's office only 40ft. away with almost perfect line of sight, the satellites would not stay connected and keeps randomly disconnecting clients. Spent another $300 to get MOCA adapters pulling rods to be able to run a new coax from the attic to a new wallplate etc. to hardwire them together. So after $2,000, work around solutions, and trying everything I can think of, following every piece of advice I could find, resetting and starting over untold number of times, the remote units still disconnect clients randomly. I've tried creating guest networks with wifi 7 and MLO turned off, changing various settings, reducing speed on everything for maximum compatibility, swapping remote nodes, etc. and absolutely nothing seems to make this set reliable.
Such a waste of time, energy, and money for a product that is advertised, reviewed, and sold as an elite product. I spent almost more than my full time job for 2 weeks trying to get this working reliably and nothing I do makes it work. I'm a big fan of Asus routers and have been using them for many years but this set is absolute trash. Returning this weekend and going back to my hacked together multiple router solution. At least I have a wired backhaul now. DO NOT BUY. I'm a super advanced user with a degree in networking and work in the broadband internet industry and I would not recommend these to my worst enemy. I don't leave reviews...ever...but I'm taking the time to write this for your sake. Buy at your own risk.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear PowerUser,
We sincerely apologize for the connectivity issue you've faced with the ZenWiFi BE30000 and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our Product Team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2405039106-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Covered a large yard and brought wifi to man cave
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My uncle got a house with huge half a acre lot, he asked me to help him install new wifi so he can go online from his mancave he just built a bit far away from the main house. He has no budget concern and asked me for advise. I had Asus router now (RTAX86) and had great experience, so I got him this top of line mesh from ASUS from a local bestbuy store.
Installation was easy just like any other Asus router I installed, plug in the power, wait for light to settle and quickly detected by app, follow the steps and in about 10 min or so all three units are set and connected. It took a while because of firmware update but that’s typical for new router. I like their app a lot, very easy to follow and still have some cool features like remote VPN and you can do speed test right from the app to show off.
After setup, I placed 3 routers apart, one in his den about 100 ft from the house. I was surprised the signal was strong enough to handle streaming and couple cameras in the backyard. I also noticed their new app has online reward time for kids if you identify their device in the app, very cool. Now a day kids love online time more than money. It exceeded my expectation and my uncle is happy with money I spent for him.
Overall it looks nice and clean, I used the old SSID on the new router and all devices picked up just fine, no need to reset devices. I also like the fact the app does not require you to create an account, I tried other brands before and this is almost required now a day. Good investment if you need something solid and can fix your wifi problem.
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 4 out of 5 stars
Good but kind of overpriced
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Initial setup is really painful. Takes a long time and multiple restarts. That being said, coverage is pretty good and it hasn't dropped as far as I can tell. At this price point you expect a better setup performance. I'm saying this because I compared it against Netgear and eero. In terms of the initial setup, eero was the best. I do like the app. And the ability to configure multiple SSIDs.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Not quite there, but hopefully in time.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been a long time user of Asus network products, and have found their products to be excellent for wifi. I'd been previously using an ASUS GT-AXE16000, and had found it to work great, but with Wifi 7 around the corner, I decided I'd take the plunge and upgrade.
Pricing wise, this 3 pack is great for price per unit in comparisons to the single and two packs ASUS is offering elsewhere. While, technically, the model number on the is BE30000, it's the same item as the BQ16 Pro.
Asus, as usual, packages things nicely. The box looks good, and opens up kinda cool. Also, as usual, I experience some issues with closing the box. The cardboard sometimes gets stuck, and you have to push it into position to close the box properly.
When opening the box, you're presented with the 3 different routers. One is marked as the main unit, while the other two are the satellites. In actuality, I suspect it really doesn't matter which one you use for the main one, but I could be wrong. I did not test this, but previous experience with ASUS products makes me think this is the case.
Otherwise, the box includes the power adapters, some cat 6 cables, and that is about it. Each router is covered with plastic as well, to help protect the plastic.
You first need to download the ASUS Router app, which I had already had. You plug in the main unit into power, and then into your modem, and tell the ASUS app you want to start a new network. You can either scan the QR code on the unit or you can manually connect to its wifi network. Once you've done that, it runs you through the setup process.
As I've often experienced with these new units from ASUS, they are almost like beta products. I ran through the setup, but the new network name didn't stick. Despite the app supposably restarting the units, they didn't actually restart. I had to physically turn on/off before it updated. That gets to be frustrating. From experience, as ASUS updates firmware, this issue is usually solved.
After getting the main unit up, I was able to just plug in the other two, and the main unit found them pretty quickly. I did experience some initial issues with the satellites not being found. You are supposed to set them up in close proximity to the main unit at first, and then move them. I did this, but, after moving them, they couldn't connect. I eventually turned on ethernet backhaul mode (which I wanted to anyway), and then they were found.
ASUS did have an immediate firmware update available for these, so I quickly updated. I had a few issues getting it to work in the app, so eventually resorted to doing it via the web interface. Interestingly enough, ASUS' website didn't show the firmware update, otherwise I would've just downloaded it, and uploaded it manually. It now does, but at the time it did not.
The big thing comes down to performance. How are they in comparison to my GT-AXE16000? Sadly, I can't say these are better. I placed these in the exact position I had my GT-AXE16000 and ET12's that I was using. I ran these for well over a week, and my full Xfinity gigabit plan (1.4 Gbps down, 40 Mbps up) is able to be achieved with my M3 MacBook Pro and my iPhone 15 Pro using my GT-AXE16000's and ET12's. With these, sadly, I was getting usually in the 600-700 Mbps range down, and getting the full 40 Mbps up. I verified using the app/web interface that I was connecting to the 6 Ghz band too. Even trying the 5 Ghz band didn't do much better. With the GT-AXE16000's 5 Ghz band, I can usually achieve closer to 800-900 Mbps down, and the full 40 Mbps up.
I tried enabling wifi 7 mode, disabling it, tried MLO (even though none of my devices are wifi 7), just to see if I could get things to perform better. Unfortunately, no. The firmware update I'd mentioned above made a bit of an improvement.
All in all, they worked. They provided sufficient speeds throughout my home, largely hitting the dead zone and even providing 20-30 Mbps downloads at the furthest corners of my yard. In comparison to what I already had, though, they don't really work better. My GT-AXE16000 and ET12's perform better hands down. Those have been through lots of firmware updates to fix issues and ensure better performance, so I'm sure that is why. I was also utilizing the Merlin firmware. That is currently not available for these, and who knows, at this point, if it even will be.
Dong Knows' site had great things to say about these. They do perform, but just not as well as the others, like I said. I'm sure that will improve as time goes on, and more firmware updates are issued. Part of the issue with these is ASUS Is releasing their new ASUS WRT 5.0 at the same time, so there are a slew of bugs/issues with that in addition to making the new hardware work properly.
If you're an early adopter, and open to beta testing a product, go for these. They do work, and I'm confident they will get better with time. The question is how long. If Merlin does ever release firmware for these too, I'm sure they'd be even better.
For me, I'm seriously considering returning them. At the price they're going for, they aren't cheap, and I'm not really getting any real benefit out of them right now.
No, I would not recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Total Gamer Changer!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After doing thorough research of comparable Wi-Fi 7 mesh systems, I chose the ASUS product. I read the critical reviews, and I took into consideration the issues people mentioned before I purchased this system to better understand how to properly set it up.
I followed the ASUS instructions to the letter. I made certain to pair the system properly, and to get the firmware updates (there were two). I live in a tri-level 2,000 square foot home. I placed the base unit in the bottom level next to my fiber optic internet modem. The second unit went into the main level on the opposite end of my home, and the third unit upstairs in the furthest corner away from the other two units. I stayed with the wireless backhaul, but I was willing to connect the system via ethernet...if necessary.
Spoiler alert...it was not necessary for me to use a wired backhaul.
I have a very strong signal despite there being no line of site between any of the units. In fact, all of them have walls and floors between them. I have over 60 Wi-Fi devices, including 14 which are streaming 4K video signal (security cameras and 3 TVs). We have 4 computers and 3 game consoles.
The performance is better than I expected and I'm thoroughly impressed with this product. I've never had any signal interruption and I have flawless working-from-home remote desktop performance.
I'm a tech junkie and a power user who wants the best technology I can get my hands on, and this is absolutely one of the most satisfying purchases I've ever made technology-wise!
I would recommend this to a friend
Rated 5 out of 5 stars
Asus Zen Wi-Fi 7 Next Gen Mesh Router - 3PK
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When it comes to Mesh Wireless Routers, the ASUS - Zen WIFI BE30000 Wi-Fi 7 Quad-band Mesh Router (3-pack system) is at the top tier for performance and wireless coverage. Providing up to 11,000 Sq Feet of multiband wireless signal throughout your house or office.
Opening the box, you are greeted with the 3 Wireless nodes or router units. Lift out each unit and power adapters, then remove the plastic bag from each. You will notice that one of the units has a sticker on it stating that it is the master unit. Take this one and connect it to your cable modem via the included network cable. Connect one end of the network cable to the WAN 10GB port on back of the master router unit. Connect the other end of the network cable to the port labeled WAN on the Cable Modem.
Next, you need to open the App Store or Google Play Store depending on what mobile device you have. Look for Asus Mobile Router App and download it. Once it finishes downloading and installing, tap on it to launch it. Follow the on-screen instructions to begin setting up your new Wi-Fi 7 Mesh Network.
Once connected to the internet, plug in the two remaining router units with the included power adapters. Within the Asus Router App, you will find add AI Node option. Tap on this and the master router will search for the additional "routers" or Nodes to add to the system. Once each of the additional routers are discovered and added to the wireless network, you can place them anywhere within the house or office. Congratulations, you have now setup your Wi-Fi 7 Mesh Network.
Adding additional router units in the future are easy with the AI-enhanced hardware built-in. Simply open the Asus Router App, tap on "AI Mesh Option," and the system will find and add new nodes.
Keep in mind, to take full advantage of Wi-Fi 7 speeds, ensure your devices support Wi-Fi Gen 7 hardware.
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
Rock Steady as of Latest Firmware (June 2024)
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Asus has updated the firmware on this mesh system 4 times in the past 5 weeks. It's now the best system I've ever owned. Setup could have been easier, though.
Setup: I unboxed and set up the BQ16 Pro on June 15, the day after firmware 3.0.0.6.102_35425 was released. The main unit was flawless, but the two nodes took a long time to connect. After a lengthy light show with each node flashing from yellow to blue to a stable white, I realized they were finally connected but the admin portal UI wasn't showing the proper progress. I logged out and back into the admin portal, and they each correctly showed connected in the UI. I think the delay was a firmware update from 3.0.0.6.102_35404, because when I checked for a firmware update, both nodes were on 3.0.0.6.102_35421, which was newer than the devices should have had based on when I bought them. Also, the firmware check said they were up-to-date despite being 1 version old, so I had to manually update them to 3.0.0.6.102_35425. Once they were on 3.0.0.6.102_35425, they each updated to 3.0.0.6.102_35432 automatically today (June 21).
Why ZenWiFi BE30000 / BQ16 Pro: We needed to switch from a standalone router (TP-Link Archer AXE300) to a mesh system because we were at 50 connected devices with 2 people working from home, a kid & mother-in-law streaming constantly, and we needed to future-proof (as if) as much as possible. Dong Knows' review swayed me to Asus over Netgear, and the ZenWiFi 30000 / BQ16 Pro in particular. Getting away from TP-Link's $55/year Home Shield plan was a bonus, as Asus has the same features baked in.
Experience after 1 week: It's been a rock-steady system so far, albeit with a couple annoyances. We've had no dropped Teams calls or buffering streams, and the 2.4ghz IoT network has ensured all of our smart devices stay connected. The first annoyance is that a lot of changes require a system restart, which can take 5+ minutes to complete; not a big deal, but annoying while we go through this initial setup period. The second annoyance is that our Halo 3 dog collar cannot find the 2.4ghz network; I'm reaching out to Halo support, and it is the only device out of the 50 we transitioned that won't find the network.
Overall, this is an excellent system that more than blankets our 3,000sqft multi-story home. Despite having fiber internet, the high-end standalone gaming router TP-Link Archer AXE300 was constantly dropping Teams calls or buffering when streaming, sometimes not even connecting in certain areas of the house, and was routinely dropping connected smart devices. Now, with a mesh network, we have no issues anywhere in the house or outside, and we don't have to think about the network.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Doesn't perform basic functions, will return.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this mesh system based on the perfect paper specs. The paper specs are a complete fiction, it doesn't perform basic functions in reality. This will be a return.
As of this writing, I've experienced all of the same problems other reviewers have experienced. I have a 1500Sq Ft 2 story house with smart switches, cameras, and a few other devices for a total of 40 clients. My walls are old plaster covered with drywall, so twice as thick as normal.
I'm not going to focus on the paper specs, which are perfect, and I'm instead going to focus on what doesn't work. First of all, during setup, the nodes will struggle with connectivity to the main router. I've noticed that it's significantly worse with 2 nodes than 1 node, so reviewers of the 2 pack will probably have a better time. The flashing blue sync light will be your worst enemy. Be prepared to factory reset the nodes.
To date, the best length of time I've managed to defeat the blinking blue light of uselessness is a few days, and the download speed will only reach half of what it is supposed to, and I will explain the many pages of settings you'll need to change to reach that point. This is on the latest firmware. I've got it set to auto update every night. I have not yet set a schedule for auto reboot every night, which would be a bandaid to get it to keep working.
First of all, the restart times and sync times are triple with the router function on, and it won't last more than 8 hours before nodes fail. I turned the nodes off and I have another device acting as the router. This mesh is in access point ai mesh mode.
Next, do not setup next to each other. Moving them is a miserable experience and you'll end up factory resetting them once they are in position because they won't sync. If you reset them in position and setup from there, it works. I don't know why. Running ethernet to each node would probably solve this issue but it's not an option in this house. I have my first node through a wall about 15 feet away, and the second node through the floor about 5 feet away. Signal is at about 50-60 dbm between nodes. I have turned on MLO for the nodes on the 5Ghz and 6Ghz bands, but not the 2.4.
My older IOT devices would not connect to the IOT network it creates. It is misconfigured for legacy devices and auto does not work. You will have to set things up, then go to the wireless section, professional tab, and select the 2.4 band. Next is to change Wireless mode from auto to N only and modulation scheme to up to MCS 7. This will allow your older IOT devices to join the network as long as they support WPA2 and N.
While I was here, I disabled roaming assist and turned on wifi agile multiband. I did this for all bands. I tried changing the smart connect rules but I could not get better results on roaming devices for it.
Next, you'll need to adjust the 5Ghz band. Go back to the general tab and disable the 160Mhz channel, and turn of DFS. It seems to cause stability issues.
I'm running firmware 3.0.0.6.102_35425, released 6/19/24, using a Samsung S22 Ultra with WiFiman for signal strength testing, and a few different devices for speed tests. Apple devices struggle to stay connected for more than a day for reasons I have yet to determine. The samsung device, on 6E, got 300up/300down right now about 3 feet from the main device. After a fresh restart it will do 400/800. Ping on the upload is terrible at like 80 compared to the 15 on down. My current uptime with 1 node unplugged is 2 days and seems to be doing well. These devices are out performed by other mesh solutions 1/3rd the price.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Paul,
We sincerely apologize for the connectivity issue you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the router, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2405039106-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Performance
Cons mentioned:
Price
Rated 5 out of 5 stars
Great WifI 7 router, but expensive
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid ASUS AImesh router setup that supports what WiFi 7 has to offer, MLO in particular. I upgraded from a ASUS ET12 mesh setup and these units are much wider and taller, but at least they look good.
Keep in mind if you're using this with a wireless backhaul, EVERY AIMesh setup I have worked with will experience dropouts when doing constant transfer workloads, like PC gaming. It's not about the bandwidth, but the constant send/receive that a node has to do. The only way is to either do an ethernet backhaul, or connect your gaming PC directly to one of the wireless nodes. Otherwise, you will get random dropouts due to a node rebooting after it drops a connection. This happens with EVERY AIMesh setup I've worked with over the last three years.
Finally, I would wait for the prices to drop, these routers are expensive, but when compared to the other WiFi 7 mesh router setups, they're actually cheaper and better featured. With that being said, best to wait for the inevitable sales and price drops.
I would recommend this to a friend
Rated 2 out of 5 stars
Horrible set-up and terrible 2.4 ghz performance
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As with the ET-12 mesh system, Asus continues their horrible implementation of adding mesh nodes.. each mesh point seems to need different coddling, number of resets, wireless vs wired connection to the main router, to set up. Took more than four hours to add five mesh points (while 6 nodes may seem a lot, covering 5700 s.f over three floors, plus a detached garage 150 away, plus a pool area 100 feet away, and have a central 14" brownstone structure, since encased by walls on either side, RF will not pass without spreading these mesh points around).
Further, Asus continues to be unable to deploy a working 2.4 ghz on their mesh products. With the BE30000 finaly setup, I can rarely control any 2.4 devices, or have them reconnected to the network. I am using the same separate bands SSIDs as I am with the ET-12 (more on this in a moment though). Extremely poor implementations. Wifi 5 and 6/6e do not have this issue.
Before you say "who cares about 2.4", remember that many devices to this day only use 2.4 - half of Ring's products, alarm systems, wifi wall switches, outdoor LED lights and controllers, thermostats, many wireless speaker, etc. Depending on your environment, you may have more 2.4 ghz devices than anything else.
While I have more than 120 network devices in my home, anything that can be hardwired is, to number of 2.4 ghz devices is about 40. All BE30000 devices are using a hardwired back bones (2.5 gig ethernet)
With my current ET-12, which I am stuck with, I have disabled the 2.4 radio completely, and installed several TP-Link 305 and 705 access points on premises (not even in a mesh environment but using the same 2.4 SSID for all and manually setting different channels for units to minimize overlap of adjacent proximity), and it works flawlessly and quickly. Again, this points to Asus implementation and 2.4 and not environment
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear GBNJ,
We sincerely apologize for the issues you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced is not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2406014589-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Excellent Mesh system wit expansion capabikity
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the most part I have had excellent performance from these. What I really like about the Asus mesh over other manufactures is the ability to add nodes using AiMesh compatible Asus routers there are not part of the specific Mesh system’s ecostructure.
However, I have noticed a little instability with some of my IoT devices losing connection for 5-10 minutes and then regaining their connection.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Best you can get, now and for many years
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
FIOS finally came to my neighborhood and jumped on it so I could finally leave xfinity. I have a 1500 sq ft 95 year old house with very thick plaster walls that don't play well with wifi. I previously had Asus dual band AImesh with router and 2 nodes connected backhaul with CAT 6..wonders of having a basement. I had a 4th mesh node upstairs connected wirelessly. Worked rock solid with what upload I had on xfinity. Was not sufficient for symmetrical gigabit. I initially tried the less expensive tp-link quad band but it was terrible. Most of my Ring and other 2.4 devices would not connect, or wouldn't stay connected. I spent a whole weekend trying different things to no avail. Fast forward to Monday and a day of Teams calls, macbook connected direct to tp-link and it kept going offline. I went out to BB and went with the very pricey Asus and i could not be happier. Rock solid connection throughout my house and blazing fast wifi on my wifi 6 devices. Highly recommend this setup if it's in your budget. The speedtest shown was on my Samsung Tab S10+
I would recommend this to a friend
Cons mentioned:
Firmware
Rated 5 out of 5 stars
So far, so good!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a little concerned about the negative reviews, but I read the extensive review at Dong Knows Tech, and decided to take the plunge. Coming from a TP-Link BE800, which is great for the house, but not powerful enough for the yard or detached garage.
My advice for anyone purchasing this is patience. For better or worse, lots of administrative operations reboot the router and its satellites, so you'll take 5-10 minutes of downtime. Plan your maintenance, this isn't one of those routers where you could, say, add a few static DHCP leases and update while others continue to use the connection. Do your setup when you expect little to no use by others in the home.
Also, it's a _very_ new device. As such, the firmware on the unit might be extremely buggy, so the very first chance you get after getting the main router connected to the internet, check for and apply updates - on mine, one out of the three units needed an update out of the box. If you're having problems this is absolutely the first thing you need to do.
I would recommend this to a friend
Rated 3 out of 5 stars
Great - if you can get it to work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The thing is, when it works, it's five-stars and great ASUS performance. (I'm a fan of their products for years.) But it took hours and a call to tech support to get it up and running, and then a month later it crashed for some reason, and the only way to reconnect was to do factory resets, over and over. It's great when it works, but in the end, I had to return it. Maybe I just had a lemon, but other reports suggest that this is a firmware update problem.
No, I would not recommend this to a friend
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
Unrealized Potential
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mesh system is phenomenal when it works. It’s the most feature packed out of any of the WiFi 7 offerings. Issue is that often times my primary device keeps switching bands or half my home devices periodically cycle connection. This all leads me to restarting the system and everything works great for a week. Then I have to repeat the whole cycle over. There’s so much potential here but as usual, Asus ships a product that’ll need a couple updates to clean up all the bugs. Also, what is with the pricing… Way too expensive for a mesh system. Wait for a sale and updates to make this the beast it can be.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Briggs,
Thank you for sharing your experience with the ZenWiFi, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2406012043-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Great system. Has some quirks.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mesh WiFi system was very easy to set up using the Asus router app. System is insanely fast with great coverage all throughout my home and a decent distance around it. Logging into the web interface you will be presented with a plethora of options and settings. This system and current firmware is missing the vlan tab in lan settings for direct management but you can still create Vlans though through the Guest Wifi Pro feature when adding a guest or iOt SSID. Had occasional connectivity issues with dropped connections or reduced speeds after updating the firmware on all 3 nodes. This was fixed with a factory reset and setting everything up again. Also deselect the auto update feature. Would drop connections for just 1 minute at the exact time it was scheduled to look for an update. No issues since doing that. One thing i do still find annoying is when most changes made in the Web UI are applied, it requires a router reboot or a reinitialization of the wifi. Other than that I Highly recommend for anyone who’s familiar with consumer mesh wifi systems and is looking for more UI options for better network control and customization.
I would recommend this to a friend
Pros mentioned:
Coverage, Setup
Rated 5 out of 5 stars
Easy Setup Great Performance
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Asus Zen Mesh WiFi setup was easy. I replaced my Netgear Orbi 750 with the ZenWiFi BE30000, what a difference. The Asus Router app ran the setup successfully and I had my new network up and running with less than 20 minutes of downtime.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 3 out of 5 stars
Frustrating Mesh System
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The specs and potential are there - however, as many reviews have noted the delivery of them is not without issue. We couldn’t get legacy devices and cameras to work without defeating options that are the reason I purchased the unit. When working, it was the best experience I’ve had with a mesh wired backhaul in my home. If cost wasn’t this high, likely I would have retained and waited for updates to roll out - but, current state of product required a return.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Hemi11,
We sincerely apologize for the issues you've faced with the ASUS ZenWiFi BE30000 and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the router, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2406012043-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support