Customer Ratings & Reviews

i cannot get phone to work. i charged them but when i connect to phone jack there is no dial tone. i pay for geek squad but when i tried to get an appointment the peron was very rude and said the could not help me figure out why the phone doenot work.

These phones disappoint. Lack many features, like speed dialing.

ON THE DIFFICULTY MET INSTALLING THIS UNIT I PERSONALLY GIVE IT MINUS 5 STARS. RIGHT NOW WE ARE WITHOUT PHONE SERVICE AND I AM TIRED OF CALLING SPECTRUM TO HELP WITH THIS FAILURE.AS AN NONOGENARIAN, I FOR ONE NEED A CHILD TO HELP ME CORRECT THIS FAILURE.

Not user friendly. Had to return because I couldn't get the system to work properly. I am tech savvy but found this setup too confusing. Was switching from an old Uniden but still prefer it to this new set.

Wants to change settings on its own. Won't ring. Won't record. Now it will. Now it won't. Dr. Seuss

extreme difficulty to set-up. Had to call Comcast twice to get it to work. Also had to call AT&T several times to understand there instructions.

For some reason this phone randomly stops having a dial tone or sound. I can use it fine for several days and it will work fine then the next day it won’t work and I will have to unplug it and plug it back into get it to work. Not a big problem but an annoyance. What if I need to make an emergency call and can’t?? Could be a big problem! Would not buy again.

Doesn't work well keeps cutting out.. Price was right but I guess you get whAT YOU PAY FOR. mY OLD PHONE WORKS BETTER

Worst Cordless phone system to setup. AT&T just doesn't know how to make their systems easy and/or understandable for their customers. Even after 3-4 hours with customer service didn't help. The equipment is great, but I returned it. Went with Panasonic.

when i be on a call the calls always drops after 5 minutes on the phone n every time i would call back it kept happening so i had to return them

Not really a good product , bought this for my office and have had constant problems

I purchased this for my new home and just got it connected a couple weeks ago. Only one handset is working. Will be returning/exchanging this weekend

Too many bells and whistles. Just want a basic phone. Male voice on the answering machine and a female announces who’s calling on incoming calls. You can’t understand the female voice at all. The phone is too complicated for what it is. Couldn’t return it fast enough.

The handset pad is so difficult to make a call, take time to mark the numbers for first time. Need to mark two or three times. No good for home.

worked fine for about three days, then stopped working. couldn't get corrected. returned item to best buy.

Sound quality is poor on both ends of the line. Battery doesn't last long. At times the person on the other end can't hear you. This has to be returned.

Not happy with this phone at all. I have had trouble with the phone accepting calls, even when I programmed the number in. If the call block is turned on,it still won’t allow a programmed number through. I have been trying different things to resolve this problem and now it’s too late to return the phone. So, not happy at all!

Keys need to light up, can’t see in the dark. It does ring very loud so if you are hard of hearing this is the phone for you.

Phone functions okay. One handset came with bad batteries...wouldn't accept a charge. Had to buy replacements.

Worst phone I ever purchased and if I could trust me I want a full refund. Never been so disappointed with a cordless phone.