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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 323 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, sound quality, and good price of the AT DL72319 DECT 6.0 phone system. Many appreciate the range and call blocking features, while some find the volume could be improved and wish for a caller ID with voice announcement. Positive feedback also highlights the long battery life and the inclusion of Bluetooth and an answering machine. A few comments mention the phone's lightweight and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 323 reviews
  • Rated 5 out of 5 stars

    The end of Robo Calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this three phone set as a replacement for older cordless phones that had weak batteries. What clinched the deal was the ability to stop Robo Call Scammers from calling and harassing us and Blue Tooth for our Cell phone. Set up was simple and quick. For the first time in many years the sound of the phone ringing non stop from scammers has ended. The silence is something that we will have to get used to. Also, like the Blue Tooth connection to our cell phone and have used this feature to accept calls from our cell phone. Finally, for the first time in many years we are able to have an answering machine to record calls without scammers leaving harassing messages.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply a beautiful phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set is just awesome. The colors blend very well and the sound is crisp. I really like the system altogether.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Range, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I haven't have any issue with the sounds. The step up was really easy and to the point, great fit. My old phone battery didn't last long. The new phone is doing great, I'm glad I purchased it. Range is working well, and I can take the phone outside and work as long as I want too. Good price!! Enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Ease of use, Price

    Rated 4 out of 5 stars

    Good Phone Handset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set is easy to use and set up. It is handy to have 2 extra handsets to place around the house. The answering machine records messages well and we do not have any issues with the quality of the digital recording playback or voice. This phone set is fancy-looking and fits in well with our home décor. It has many other features that we don't really use, but one of the handy ones is the automatic robot/telemarketing call blocker, so we don't receive calls all day anymore like we used to. This is a great phone set with so many options and so well priced. I would recommend buying this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these phones as a replacement. Love the Bluetooth feature, easy to set up. The only issue we have encountered is the volume is not loud enough when talking with someone via the handset and not the speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Hidden Feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance these cordless phones are indistinguishable from any other good cordless phone from the last 15 years. But they have a great feature that is not well advertised; the phones blue tooth connect to your cell phones (2 cell phones max). When your cell phone is within 15' of the base phone, all three cordless phones ring and you can answer cell phone calls on any of them. That means you can hear and answer incoming cell phone calls anywhere in the house without having to dash to wherever you are charging the cell.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Range

    Rated 5 out of 5 stars

    GREAT PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRICE VS PRODUCT IS EXCELLENT.. I HAVE A PHONE IN EVERY USED PART OF MY HOME AND I DON'T HAVE TO WORRY ABOUT RUNNING FROM ROOM TO ROOM OR MAKING SURE MY PHONE ARE CHARGE. EXCELLENT CHOICE. MANY FITURES AND CAN CONNEC WITH CELL PHONE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, like having 3 handsets

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my mother-in-law and set them up for her. I then went back to Best Buy and bought one for myself. The 3 handsets work great for downstairs and upstairs. The answering machine is easy to use and needed that for my mother-in-law. More features than I needed but if you do need them, they are there.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update home phones for my Mother’s home after lightning struck and destroyed her old ones. These were reasonably priced, had 3 phones which is ideal for an elderly person and also included an answering machine. She’s had these for over a month and all is going well.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great system for multiple phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up out of the box. For phone set up and operation, easy to read and set up. Have not yet used the ID block function which seems to take a little longer to understand and set up. System coverage great throughout house and reasonable distance away from base

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has clear sound. The settings are more complicated than my previous phone, but shouldn’t be too bad once I’m used to them. We bought this model because of the connect to cell feature, and it was easy to connect using Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect phone for Mom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 87 years old mother needed to buy a new phone. After looking at several other stores, she didn't see anything she liked until we went to Best Buy. Should have started there. Mom lives this pH. Easy to see numbers and slim design is comfortable to use. Great price also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ATT Cordless Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on two months of use this system performs as the description in the Best Buy web site stated. Tone quality is clear and all hand sets operate well. The ability to establish a do not accept (block) the call list with in the system has significantly reduced the number of scam calls to near zero. Each hand set has a base for charging the battery which lasts all day out of the base. Also, the battery is a type that can be replaced when it will no longer hold a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Ease of use

    Rated 4 out of 5 stars

    Nice phone for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This home phone set is nice looking, good price, it was easy to install, I particularly like the smart block feature and block call feature they have decrease the number of calls I kept getting.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Volume

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume not great. When on phone the person on other end of line is saying ...can you hear me...are you there...now I can hear them but they can can not hear me. That occasionally happens?? The phone is too slender and light. Hard to hold when talking. When sitting on table easily knocked over. Also buttons are stiff and have to press hard to make work. Mostly hang up button. Not very happy with purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Telephone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T continues to produce quality products that work. This particular handset is great for the home. Answers messages so you don’t have to. Plus Bluetooth is included to have your calls go to your cell phone! A great and wonderful product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of bells and whistles. Not using some of them but could see opportunities. If I read the booklet right, could be used as a multi-set extender for your cell phone (via blue tooth).

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use blocks unwanted calls like that you can download you cellphone directory to this phone quick and easy simple instructions to use would recommend this item to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Everything works right out of the box. The phones hold a charge for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    good basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the option of blocking calls. I have to put in all the numbers I want to go through. Problem with blocking all others is- how about my doctor who uses a different line than what I have? Or my hair dressers automated line that confirms an appointment. I would lose too many calls. Too bad it can't just identify spammers like my cell phone

    I would recommend this to a friend
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