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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 610 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.0 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the LG Phoenix 4's price, ease of use, and camera quality. Many also appreciate the screen size, battery life, and the amount of memory and storage available. While some users mentioned pre-installed apps, the phone's overall performance and features were generally well-received. A few customers expressed a preference for a different power button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 610 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen, easy to use, very secure. Best of all, it's cheap

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG never fails to impress me. I have owned several LG products and they seem to last me many years without issue, and the Phoenix 4 is no exception! Great phone for the price, plus being prepaid if I have issue because of my own fault, simply order another!! For the price this phone is one of the best i have ever owned!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone for the less price, the features are really good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent phone , great camera very good size is good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pre-paid, so don't expect an iPhone. It does the job and does it well. Camera is not the greatest, but again, for the price, it is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap phone. good price, easy to use would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quick response time. Easy to use. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great starter phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use. Takes great pictures. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be a temporary replacement for my dying iPhone, but it works so well, I'm gonna keep it for the long term. Nice display, nice size(not too big), all the features I could want. Battery lasts about 3 days with average use. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    GREAT 4 WHAT IT IS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE LITTLE PHONE ...GREAT 4 KIDS...THEIR HAPPY AND I DIDN'T HAVE TO PAY ALOT CAN'T BEAT IT FOR UNDER $20......5 INCH SCREEN.... WHO KNEW RIGHT...NOW THATS WHAT YOU CALL BANG FOR BUCK!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, runs fast. Has alot of storage for games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone for basic user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the general easy to use format. Does everything the basic phone user needs. Great phone for seniors wanting to do more. Had a problem with the input power plug that was taken care of. If not for that I would have given it a 5 star.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent upgrade to the Phoenix 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phoenix 3 had serious lag issues out of the box, which you could only improve by disabling the bloatware apps. The Phoenix 4 appears to be reasonably smooth even with everything enabled.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for less than $20 a year ago and it has been a great cell phone. Plays movies on tubi fantastically. Camera, text messaging, Wifi, internet all work great. Bought a screen protector and protector case for it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It is acceptable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone started acting wrong about a year ago and was put in the drawer because i I had a much better phone which is no longer repairable, it wasn't doing well then got an update and now is surprisingly good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I am not an internet geek. I need a phone for calling and texting. But this one does so much more. Inexpensive price which is good for me because I have a tendency to be rough on phones. Would buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the prepaid feature because I don't use the phone that much. My old phone had many restrictions that this one does not, like how many people you can have on a group text. The size is comfortable in my hand and the screen is relatively easy on the eyes. I like black so that was great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Gophone option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap AT&T go phone, this is a pretty good one. For those newer game Apps that require accelerometer or gyroscope, no good!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good when you're on a budget. It does everything the higher price phones does,just not as fancy.I like it. At least it's not a flip phone. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great phone for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one of these phones I've bought for my boys, with a good case these phones have lasted my 5 and 7 far old a year (my 5 year old lost his hence the replacement) and it's still going strong.

    I would recommend this to a friend
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