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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the Nokia 3.1 A's ease of use, price, camera quality, memory, screen size, and storage. Many appreciate its user-friendly interface and the value it offers for the cost. Positive feedback also highlights the phone's ample storage capacity for photos and music. However, some users have reported issues with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 191 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great "burner phone".

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been out of contract for years. I've been buying Pay As You Go phones, and I try and find one that is both affordable and capable enough to keep up with current apps. So far, this Nokia 3.1 A has run smoothly, with no crashes or problematic input lag. The 18:9 (or 2:1?) aspect ratio is very comfortable to hold. The only negative I've observed so far is that the screen's maximum brightness is not all that bright, and feels like 70-80% of the brightness of my prior phones. It doesn't make it hard to see, and I imagine it helps conserve the battery, but it always feels like it should be just a bit brighter.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks so much for your 5 star review, NJScorpio! NokiaMobileprofile1

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great replacement phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone because my old one broke, easy to use and great price. I just use it for the basics and great as a transition phone till I get my new one.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      We're so glad it's meeting your needs! Thank you for your 5 star review :) NokiaMobileprofile1

  • Rated 4 out of 5 stars

    good phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we use the prepaid phones with the phone plans. they are a lot cheaper and last long enough until they run out of space and you need to replace them. this one has 32gb so it is pretty good for the price.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Cece,
      Thank you for sharing your review. We appreciate the 4 stars :) NokiaMobileprofile1

  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for hotspit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get the hotspot running and doesnt run very fast but fine for what I paid.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your feedback! We're glad you appreciate the device's performance and affordability! NokiaMobileprofile1

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone for beginners.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for my 11 year old son and it's perfect for him, not to big and not to small. Easy to operate. Perfect phone for middle schoolers.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Tell him we say hi! So glad he's enjoying it. Thanks for your review! NokiaMobileprofile1

  • Rated 4 out of 5 stars

    Good price for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to switch my sim card to this phone. The price was what made me get this phone and all of the reviews were pretty good. The two things that could have been better 1. Have it in stock at store to keep from having to order it online, I had to get it delivered. 2. The charging cord didn't work when I pulled it out of the box and I had to buy a new one. Over all so far so good.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Luna,
      Thank you for sharing your experience with us. We're so glad you're enjoying your Nokia 3.1 A. NokiaMobileprofile1

  • Rated 4 out of 5 stars

    Good Phone Thus Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech savvy, so my brother tried activating it for me and couldn't. Took it to Best Buy and the sales associate took care of it. The issue was it was asking for a QR Code that we couldn't find to scan. Since I was already an AT&T customer, all I needed to do was call the company and have them transfer the service. I just need to learn where everything is located.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      We appreciate your review and feedback! NokiaMobileprofile1

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good but not great at

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't detected any problems with this phone except it really doesn't hold a charge that well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks like we could have a winner,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a good cell phone. Unfortunately, I just bought it and at this moment, I'm still learning about its features. I'm not a techno-savy.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good phone but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to bring the keyboard up every time and to load normal things. Other than it being slow, it's a good phone!

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for your review. Please contact Nokia Mobile Care for assistance with the lag you mention. https://www.nokia.com/phones/en_us/support/ They're available 24/7! NokiaMobileprofile1

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy interface, long battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice intro smart phone. It has a great battery life with a full charge lasting for hours. Nice camera with a great value.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hey Kym1908, we're thrilled that you're enjoying your Nokia 3.1 A! Have an excellent week! NokiaMobileprofile1

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Good Quality , Great Price !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am all time Nokia user , Love it ! Good Quality , Great Price !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed these quick out the store for use when I travel . connection time quick and easyPhone easy to navigate

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Nice! So glad you were able to take Nokia with you :) NokiaMobileprofile1

  • Pros mentioned:
    Ease of use, Memory

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has twice the memory of my old moto5.fast and easy to use.great phone for the money.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      That's the idea! Thanks for sharing! NokiaMobileprofile1

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Bought this for my daughter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone good quality for the money. Has the features she needed.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing! NokiaMobileprofile1

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for basic needs. Able to download apps that I use and doesn't slow down phone. Happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dad after his phone stop working. Set up was a breeze and the ease of use was also great.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Nice! Please welcome him to the Nokia family for us! NokiaMobileprofile1

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone with simple features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son as a started phone. It's small, simple to use with features that aren't complicated.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Candi! Welcome to the Nokia family! NokiaMobileprofile1

  • Pros mentioned:
    Memory

    Rated 4 out of 5 stars

    Great inexpensive phone with 32gb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more memory and didn't want to spend $1000 on a phone. It preforms as I need to do.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the review, Twerk! We’re glad it’s meeting your needs. NokiaMobileprofile1

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen and storage for the price. Good deal.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for appreciating the 3.1's affordability and performance, Skes. And for your 5 stars :) NokiaMobileprofile1

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