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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 40 reviews

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90%
would recommend
to a friend

Customers are saying

Customers frequently mention the Unite Explore 4G LTE Mobile Hotspot's good service, signal strength, durability, connection, and Wi-Fi capabilities. Customers appreciate the reliable connection and strong signal strength, which allows them to stay connected even in remote areas. The hotspot's durability makes it a dependable companion for outdoor activities and travel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Pros mentioned:
    Connection

    Rated 5 out of 5 stars

    Hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. I hav had no problems with the service or connection

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pocket wifi. Strong signal where ever you are! Recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting 4 bars. Very happy. Will buy another one if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mobile hotspot easy to carry anywhere I go, best purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from our old wifi hotspot. This is a lot faster.

    I would recommend this to a friend
  • Pros mentioned:
    Lte

    Rated 5 out of 5 stars

    Hotspot on fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent in the middle of nowhere. We love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AT &T is a racket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do what it os supposed to do. It At &T will charge you an activation fee then a monthly fee and if you ever shut it off you pay another activation fee. Oh did I mention I bought the product outright with no contract. Rip off!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solved most of my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I got frustrated with poor connections from slow wifi routers in hotels. Figured, this would make it much easier and it did. Just wish it was even faster, that is also dependent on signal quality, not this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product, better than the Unite Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product as I have used the Unite Pro. The Unite Explorer is able to only do 5ghz band or both compared to only both on the Pro. Excellent product just bad customer service on the best buy brick and mortar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A GREAT PRODUCT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good Device. Works Great I Travel all over the USA. WOKS GREAT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy fast set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit so far,,,the battery always ends up going out on these type devices quicker then you would hope. Only time will tell with this on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked so far, but the real test will be this weekend at the tailgate. Fingers crossed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves this device while living in the country

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great it works perfect it just like being on the wifi at your house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Wifi hotspot device plus coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Can provide office-like Wifi in most places on the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to lower phone data usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to lower phone data usage. It isn't the fastest tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hot Spot, Glad we purchased this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we went to the Kissimmee store to make the purchase. Thx.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat hard to navigate at first. On and off is touchy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    so much more advanced than our last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "hot spot" seems to come on and connect quicker than our old one., of course it was 6 years old too. we are very satisfied with it, and so appreciative of the help we received from pat while we were in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Go anywhere an WiFi is Perfect!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were on vacation and needed a better WiFi than the one the unit provided. My wife and I wanted to get a unit that would provide the same type speed we had at home. This unit is even better than our home unit and we both LOVE IT!!! The rep. at the AT&T kiosk was so very helpful and we left the store with what we feel is the best unit for our needs. Many Thanks to all at the Best Buy location.

    I would recommend this to a friend
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