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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 800 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the HomeKit Bluetooth Deadbolt Retrofit Smart Lock for its easy installation and convenience of keyless entry. They appreciate the auto-unlock feature and its compatibility with HomeKit, making it even more user-friendly. However, some users have concerns about its connectivity, compatibility with other smart home systems, battery life, bulky design, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 800 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Vacation Rentals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In tandem with a wireless outdoor keypad, this easy-install door lock will save much travel and worry for anyone with short-term rental properties. It's deceptively capable, seemingly an oversized knob. After several test runs, each a success, I was convinced. The combination can be changed in moments and status monitored. The metallic finish is PERFECT for doors near/off kitchens given the prevalence of stainless appliances. The app is simple and capable. Definitely recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super stylish and works as advertised. Automatic unlock when you get close as you return from work. Super convinient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Homekit integration

    Rated 5 out of 5 stars

    Easy setup and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy set up and works really good. Integrates with Apple Homekit and lets me use Siri to unlock the door.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    I really like this lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great lock with great features. The only reason I gave it a 4 out of 5 stars cause it isn’t a device you can connect with google assist. It does however connects to the Apple Home kit. So Siri does things for me.Still a great product

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great if you don't want to carry keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we really like this lock because nothing changes on the outside of the door, so our landlord doesn't even know we have it installed. I had a friend visiting from out of town and she was stranded outside, but I simply added her to our "lock" and gave her temporary access and she got in! That's been the best part of the lock. You're supposed to still be able to use the regular key with the lock, but we had some issues at first. When it ran out of batteries, thank goodness I actually got the key to work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Happy but a little buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new on sale from BB and wanted to add to my already smart home. Price was right but the batteries that came with it were dead.Set up and installation was a breeze. Doesn't always connect to phone. Software is a little buggy. 7 out of 10 times it needs to "repair" itself and reconnect. When it does work it's pretty sweet. For those who somewhat smart home savvy, it works with Alexa but not Smartthings. It also is very limited with IFTTT and there is no arrival or departure sensor capabilities yet.

    I would recommend this to a friend
  • Pros mentioned:
    Homekit integration, Installation

    Rated 5 out of 5 stars

    Easiest install i have ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instal was so fast and setup was so easy. Adding it to HomeKit was also very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It okay so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this lock to replace our previous August lock. We only had it for 2 years. We love the ease of the product. We hope it lasts more than 2 years. We will switch brand if we experience the same issues.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great Automated home lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The August Smart lock works great about 95-98% of the time, there has been a couple of occasions where it stopped responding in Apple HomeKit and I had to remove it and add it back, but still highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but be informed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HomeKit version because I have everything required for being able to control it and view its status when I’m not home. The issue That I have, is the deadbolt on the door doesn’t fully line up unless the door’s other lock is already engaged or your ensuring the door is tightly shut. So this causes an issue where the lock cannot work as intended. I have heard that replacing the deadbolt with an angled version will correct this problem. Normally I wouldn’t mind, but I am trying to rely on this for my son to be able to get in and out of the house without the possibility of losing a key... I’ll be trying the angled deadbolt to see if that reliably fixes the problem. The build quality and the app are superb.

    I would recommend this to a friend
  • Pros mentioned:
    Auto unlock
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. I use the auto lock and unlock. It works flawlessly 95% of the time. The time or two it didn’t Auto Unlock I just had to open the app to unlock the door. First world problems right. Works really well and would get 5 stars if it was a little smaller. It is pretty large but not that bad. It’s size helps because I have small children in my house and makes it difficult for them to open the deadbolt now. So kinda a good and bad.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    august lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great lock but its fairly large and not the most convenient to grip. But it doesnt seem to be a solution to our needs because we still need to unlock the second lock with e key to get in

    I would recommend this to a friend
  • Pros mentioned:
    Auto unlock, Compatibility, Ease of use

    Rated 5 out of 5 stars

    Smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire family love it. It is easy to install. Works like a charm. Compatibility with Apple HomeKit is also great. With it, lock can be controlled remotely. It even has features of locking and unlocking itself based on a location.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 15 mins to install, good for apartments, works with google home

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with the iOS app. HomeKit compatibility makes it even easier. Need the August Connect to lock and unlock the door remotely. A bit bulky but does the job reliably. You can still use your keys if you lock your phone in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Finally key free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home keys were the only key I was hanging on to until I got August lock. I can lock and unlock with my smart phone over Bluetooth or via remotely August connect(separate device for WiFi connectivity). Simple installation, and easy setup. I can easily share keys via phone if guest were coming over and limit what time I want the key to expire on their phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think August makes a great smart lock. The batteries drain pretty quickly but that just seems to be the way it is. I highly recommend having the home connect also. My wife got locked out of the house and because of the connect I was able to unlock the door from a 1000 miles away

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great SmartLock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It works great and looks fantastic. My only complaint is that it is not easily integrated with Samsung SmartThings. Wifi only via Connect is another pet peeve.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the August lock with the connect. It works great with Alexa and Apple Home kit. Gave it 4 stars because it a little bulky, I wish the design was a little bit slimmer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A simple solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Solid performance. A little slow in response however. By the time I walk up to the door, Bluetooth has started, and it's about the same as keys at that point

    I would recommend this to a friend
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